Vimana Franchise Systems Partners with A Closer Look for Property Quality Inspections
July 14, 2016 8:41am
Vimana Franchise Systems, home of Centerstone Inns, Hotels & Plaza Hotels as well as Key West Inns, Hotels & Resorts announced the newest partnership with A Closer Look to perform property inspections.
A Closer Look, an industry leader in mystery shopping, will begin visiting each Vimana property. In addition to inspecting properties in accordance to brand standards, the guest experience will be evaluated through their tested mystery shopping techniques.
Properties have the opportunity at an inside look at the guest perspective. A Closer Look’s reporting platform provides feedback programs that identify areas for training opportunities and behaviors that deliver guest satisfaction while positively impacting occupancy rates.
“As a growing brand it’s important that our standards are met at each property and to ensure the guest experience is of high quality,” said Steve Belmonte, Vimana’s CEO.
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Vimana Franchise Systems LLC is a hotel franchise company owned by CEO Steve Belmonte, President Neal Jackson and Vice President Cory Jackson Jr. Vimana Franchise Systems operates the Centerstone brand as a three-segment franchise designed to create a fair and cost effective model for the hospitality industry and Key West Inns as a value friendly brand. For more information on Vimana Franchise Systems LLC, contact Steve Belmonte at (407) 654-5540 or firstname.lastname@example.org. Visit Vimana Franchise Systems online at www.VimanaFS.com.
Contact: Amanda Belmonte
A Closer Look has been providing focused consumer insights to professionals for over 20 years. A Closer Look specializes in mystery shopping restaurants, hotels, bars, retail stores, personal services, home services and so much more. They continue to facilitate a renaissance in service by delivering outstanding feedback systems focused on increasing customer satisfaction, brand loyalty and sales. Visit A Closer Look online at http://www.a-closer-look.com/.
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