StayNTouch Partners with Hotel Chicago - Illinois Medical District
February 16, 2017 9:45am
Hotel finds a competitive edge by providing guests a new mobile experience through StayNTouch’s Cloud-Based PMS Solutions
Bethesda, MD – Feb 16, 2017 – StayNTouch, an innovator in mobile technology and Property Management Systems (PMS) for hotels, announced the deployment of its Rover PMS™ and Zest™ solutions at Hotel Chicago - Illinois Medical District (IMD), a 116-room independent in Chicago’s West Loop neighborhood.
“Our guests are savvy travelers who are already self-empowered through their use of technology, so the StayNTouch platform fits right into their lifestyle,” said Imran I. Jivani, General Manager of Hotel Chicago-IMD. “Guests are served in the way guests want to be served. Like many boutique hotels, we run lean, so the self-check-in is a huge relief for our staff, who can instead focus more on servicing people. And the people who don’t want to have a “service moment” are just as happy as those who do.
“StayNTouch has given us a competitive edge,” continued Mr. Jivani. “We’re delivering a technology amenity that until recently was only available to the top 5% of big brand hotels and their loyalty members. We offer this new mobile experience to every guest as a standard part of their stay, which levels the field for us.”
StayNTouch offers hotels the opportunity to integrate multiple cloud-solutions on one platform:
“We are delighted to be working with the team at Hotel Chicago-Illinois Medical District,” said Jos Schaap, CEO-Founder of StayNTouch, “Like many independent hotels, their success is dependent on their ability to provide a service model that aligns with their guests’ expectations. They have shown that forward-facing property management system technology transforms and improves the hotel experience for both staff and guests.”
StayNTouch is a “Software as a Service” hotel property management systems (PMS) company focused on developing solutions that help hotels raise service levels, drive revenues, reduce costs, and ultimately change the way hotels can captivate their guests. Developed with mobility in mind, the pioneering platform enables hotels to create long lasting relationships with their guests by delivering personalized service levels that today’s guests require. StayNTouch operates on tablets and smartphones, empowering hotel employees to go above and beyond in exceeding guest expectations at every touch point.
Powering over 65,000 rooms globally, our game-changing solution frees hotels from the constraints of legacy or premise systems, dramatically streamlines operations, increases margins, and revolutionizes how front-line staff connect with guests. StayNTouch is a trusted partner to many of the most forward thinking hotels, resorts, casinos and chains in the industry, including Yotel, Zoku Amsterdam, Valencia Hotels, The Freehand Hotels, Porto Vista San Diego and the Fontainebleau Miami Beach.
To learn more watch our video "THE NEW WAY... TO HOTEL!"
Contact: Frewoini Golla, Marketing Manager
The renovated historic building that houses Hotel Chicago-IMD is conveniently situated in between RUSH Hospital and West Loop’s red hot Randolph Street dining corridor. Hotel Chicago-IMD provides a stylish European boutique option for hospital visitors, students, or savvy travelers looking to enjoy a night on the town. The art-centric property features a multitude of room types to fit every guest, including a single full, a bunk double twin, and a queen/king deluxe, with amenities like: luxurious pillow top mattress, personal Keurig, refrigerator, microwave, LCD TV with cable, ample closet space and cabinetry, sizable work area, complimentary Wi-Fi, 24-hour fitness center, complimentary coffee, in-room safe, on-site washing machines, and a private parking lot with proximity to a local garage. Hotel Chicago-IMD is managed and operated by Portfolio Hotels & Resorts.
1622 W Jackson Blvd, Chicago, IL 60612
Phone: (312) 243-2900
10 Step Guide to Attracting the New Digital Traveler
StayNTouch Partners With Salt Hotels
If Your Hotel PMS Doesn’t Include These 6 Things, Your Competition May Be Winning
7 Reasons Hotels Choose StayNTouch Over Other PMS Solutions
Why a Mobile Cloud PMS is a Perfect Fit for Independent Collections, Groups, and Brands
The 9 Biggest Mistakes Hotels Make When Choosing a PMS and How You Can Avoid Them
The Deadline for GDPR is Approaching Fast. Is Your Hotel Ready?
Aparium Hotel Group Expands with StayNTouch and Deployment of Rover Mobile PMS at The Inn at Cherry Creek
Training Your Hotel Staff on a New PMS Should Take Minutes, Not Days
Going Safe May Leave You Sorry When It Comes to Your Hotel Technology Decisions
Top 10 Must-Have Hotel Technologies in 2018
StayNTouch Brings PMS Mobility to Hotel Van Belle and Hotel Queen Anne in Belgium
Modern PMS: The Ultimate Hotel Revenue Generator
Property Management Systems – A New Beginning
Interview: First Hotels - A Hotel Technology Perspective
StayNTouch Partners With First Hotels to Roll Out Its PMS Platform to 32 Hotels
StayNTouch® Announces New Webinar Series: “The Best-of-Breed Power of a Cloud PMS Ecosystem”
New Guide Details How Hotels Can Use the Latest Technology to Revitalize Operations, Profits, and Service
Guest Relationship Building is a Key Differentiator for Our Hotel: An Interview with the GM of Portfolio Hotels & Resorts
StayNTouch Partners with AutoCamp to Bring PMS Mobility to Innovative Lodging Company
Please login or register to post a comment.