Service Excellence: 5 Ways to Elevate Your Personal Brand in 2016
January 12, 2016 9:34am
Something is different when YOU are at work. It's up to you to determine if that "something" is positive or negative...it is never neutral. On this webinar, Bryan will discuss five ways to serve with excellence and become even more valuable in 2016! Use this opportunity to recharge and launch into this new year!
This online event will be led by Dr. Bryan K. Williams. He is a keynote speaker, author and service consultant. Bryan is very passionate about helping companies reach high levels of service and organizational excellence. He travels globally to work with companies in various industries, and is the creator of the popular BWTV Training Series. Prior to starting his company, he was the Global Corporate Director of Training & Organizational Effectiveness for the renowned Ritz-Carlton Hotel Company.
Wednesday, January 27, 2016
Two Sessions to Choose From:
· 10:00AM Eastern Std Time
· 2:30PM Eastern Std Time
Duration: 45 minutes
Audience: This webinar is ideal for both leaders and line staff. Bring the entire team!
Tags: bryan k. williams,
Dr. Bryan K. Williams is the creator of the popular BWTV training series, and the author of two books: Engaging Service: 22 Ways to Become a Service Superstar and Work Like You Own It! 20 Ways to Go From Meeting to Exceeding Your Customers' Expectations. Bryan's passion is world-class customer service, and has facilitated workshops and delivered keynotes all over the world for various companies. He speaks on a variety of topics related to service excellence, employee engagement, and organizational improvement. His company's online store includes a growing collection of customer service products that are well-suited for your training library.
Contact: Bryan Williams
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