Service Excellence: 5 Ways to Elevate Your Personal Brand in 2016
January 12, 2016 9:34am
Something is different when YOU are at work. It's up to you to determine if that "something" is positive or negative...it is never neutral. On this webinar, Bryan will discuss five ways to serve with excellence and become even more valuable in 2016! Use this opportunity to recharge and launch into this new year!
This online event will be led by Dr. Bryan K. Williams. He is a keynote speaker, author and service consultant. Bryan is very passionate about helping companies reach high levels of service and organizational excellence. He travels globally to work with companies in various industries, and is the creator of the popular BWTV Training Series. Prior to starting his company, he was the Global Corporate Director of Training & Organizational Effectiveness for the renowned Ritz-Carlton Hotel Company.
Wednesday, January 27, 2016
Two Sessions to Choose From:
· 10:00AM Eastern Std Time
· 2:30PM Eastern Std Time
Duration: 45 minutes
Audience: This webinar is ideal for both leaders and line staff. Bring the entire team!
Tags: bryan k. williams,
Dr. Bryan K. Williams is the creator of the popular BWTV training series, and the author of two books: Engaging Service: 22 Ways to Become a Service Superstar and Work Like You Own It! 20 Ways to Go From Meeting to Exceeding Your Customers' Expectations. Bryan's passion is world-class customer service, and has facilitated workshops and delivered keynotes all over the world for various companies. He speaks on a variety of topics related to service excellence, employee engagement, and organizational improvement. His company's online store includes a growing collection of customer service products that are well-suited for your training library.
Contact: Bryan Williams
The #1 Key to Building a World-Class Service Culture Today
How To Serve A VIP: 30 Tips to Earn & Re-Earn Your Customers’ Loyalty
Leadership Excellence: Leaders are Lifters
The Big Leadership Question: Why Should Anyone Follow YOU?
2 Customer Service WOW Stories to Jumpstart Your Week!
Three Tips to Create a Memorable Experience For Your Guests
Customer Service Expert Introduces B.W. Leadership Academy
Where Are the STRONG Leaders?
Dr. Bryan K. Williams Selected as a Guest Speaker for CMAA 89th World Conference On Club Management
Agilysys Selects Dr. Bryan K. Williams as a Guest Speaker for Its Annual Conference in Las Vegas
MURTEC® Selects Dr. Bryan K. Williams as a Keynote Speaker for its Annual Conference in Las Vegas
7 Ways to Drive Service Excellence in 7 Days
Customer Service Training Is a Waste of Time
Love Your Work: Leadership & Service Excellence with Bryan K. Williams
Get Motivated! Tips to Be Unstoppable in the 4th Quarter
The Power of Owning Your Work: Leadership & Service Excellence with Bryan K. Williams
Universal Service Rules: Leadership & Service Excellence with Bryan K. Williams
Learn Preferences: A Leadership & Service Excellence Series
Exceptional Leaders PLUS Exceptional Service = A Successful Season!
Please login or register to post a comment.