RoamBOOST Helping Right Cellular Wrongs
February 23, 2017 9:11am
Engaging with a DAS provider that offers full-service consulting will help hotels get the most out of their IT investments
Boston, Mass. — February 23, 2017 — Hotel IT departments are getting a lot of attention this year. According a recent industry study, hotels plan to spend more money on technology in 2017 than in previous years; hoteliers report that 21% of their IT budgets will be spent on improving their networks and connectivity, with 47% of hotels focused on upgrading their guest WiFi. While ongoing IT investment is important to maintaining guest satisfaction and loyalty, RoamBOOST is advising hotels to manage their expectations and understand where their budget dollars are actually going. Just because a hotel spends big bucks on WiFi doesn’t mean that guests will be able to use their many mobile devices with better speed or efficiency. For that to happen, the facility needs to strike a balance between its WiFi network and the cellular network. If that’s difficult, adding a Distributed Antenna System (DAS) can help.
“Hoteliers are often confused about the differences between WiFi and Cellular,” said RoamBOOST SVP of Operations Pam Angelucci. “We want to help make sense of the confusion, so we are identifying the top 5 misperceptions. As an industry leading DAS integrator, we often have to wear a lot of hats, and serving as a consultant is one of them. We hope hoteliers who are having problems in any of these areas will come to us for guidance.”
RoamBOOST Identifies 5 Common Cellular Misperceptions
Wrong. When guests and staff rely solely on the hotel’s WiFi to power all of their mobile devices and applications for operations efficiencies, ordering, streaming, purchasing, socially connecting etc., it’s going to quickly drain the hotel connectivity speeds. Instead of providing High-Speed Internet Access, the hotel is offering low-speed to no-speed service. Hotels looking to invest in a new WiFi infrastructure to better attract mobile-dependent guests need to re-route traffic away from WiFi and onto a 3G or 4G/LTE data and voice network (in other words – a cellular network). To get guests to stop gobbling up your bandwidth, the hotel must balance WiFi and cellular. The best way to strike that balance is by installing a scalable DAS.
Wrong. According to FacilityExecutive.com, 70% of 911 calls today are taking place over the cellular network, and 64% of 911 calls are placed indoors. Perhaps that’s because do to the mere nature of a mobile device, a call can be placed from virtually any location or position in a room rather than needing to be in close proximity to a landline. After all, guests are now being conditioned to use the TV, tablet or smartphone to order roomservice, arrange for dry cleaning pick up, schedule wake-up calls, request forgotten items, and even call their friend in the room next door. In this world of connectivity, cellular is simply more convenient. Therefore, there is no better reason to ensure that a hotel has a strong cellular network by implementing a DAS.
Wrong. Just because a hotel invested in a cellular network in the past doesn’t mean the coverage is still viable today. Take a look outside. Trees are taller, new building may have been erected, a recent renovation may have added reflective glass to your hotel’s exterior, etc. Each of these things can impede a cell signal. With a modular DAS in place, hotels can adjust for their needs inside by adding a carrier, expanding to other areas of the building or moving donor antenna locations to accommodate for changes outside.
Wrong. As a DAS integrator, RoamBOOST rarely uses the same equipment across the board. This means we not only install cellular infrastructures, but we provide full consulting services to explore various system options and ensure your property receives a custom solution that meets your coverage and budgetary requirements. When it comes to DAS,
one size never fits all.
Wrong. In the case of an emergency, it is crucial that all hotels support radio communications for first responders, such as the police and fire department. The International Fire Code requires full indoor coverage for public safety in all buildings, new or existing, and FCC regulations require commercial buildings to reduce interference of Radio Frequency signals to ensure open channel communications in public safety situations. A DAS provider needs to supplement its infrastructure with code-compliant public safety wireless solutions to help the hotel meet rigorous municipal requirements for building occupancy. In certain juristictions, cellular and public safety can be run over the same infrastructure, whereas others require parallel networks. Adding the local spectrum repeater equipment can help make it possible for first responders and guests to have clear communications each time, every time.
“Hoteliers know they need solid cellular service to meet the expectations of their guests,” Angelucci said. “What they don’t know is that a DAS integrator can help them do everything from a site assessment, design, carrier and public safety coordination, installation, commissioning and maintenance. RoamBOOST has the knowledge and the wide-reaching relationships hoteliers need to deliver exceptional cellular service that keep both guests and staff happy. Anyone who would like a better understanding about WiFi, cellular networks and DAS in general should give us a call today.”
For more information about the RoamBOOST DAS, call (978) 777-8787 or email email@example.com. For media inquiries, contact RoamingAround PR Agent Barb Worcester at (440) 930-5770 or email firstname.lastname@example.org.
roamboost distributed antenna system,
distributed antenna system
RoamBOOST is a scalable Distributed Antenna System (DAS) solution for hotels that solves in-building cellular coverage problems throughout a property or in targeted areas. RoamBOOST is a division of RoamingAround, a provider of mobile engagement solutions designed specifically for the hospitality industry. Today, your guests live their lives on their mobile devices, and that's precisely where you need to reach them—before someone else does. From large conference hotels and upscale resorts to independent, intimate boutique properties, RoamingAround's powerful mobile engagement options can be customized for your property's individual goals and feature vital customer profile and back-end tracking tools for predictive analysis and measurable results. More information can be found by visiting www.RoamBOOST.com.
Contact: Barb Worcester
Get Guests Off WiFi and Into the IoT
Hotels Need to Invest in Cellular Infrastructure Today; They Need RoamBOOST
Rick Rausch to Lead RoamBOOST Growing Sales Effort
STOP Waiting . . . They're NOT Coming!
RoamBOOST Hires Project Managers to ‘Boost’ Expertise in the Field
RoamBOOST Enabling Home-2-Suites by Hilton Indianapolis to Create a Cellular Network in Time for Opening
Prime Hospitality Group Ensuring Mobile Phone Coverage at New Autograph Collection Resort & Spa
RoamingAround Adds Public Safety DAS to Aid First Responder Communications
RoamBOOST is Booming with New DAS Installations on the Horizon from Coast to Coast
Don't Neglect This Key Component of Asset Management: Cellular Infrastructure
RoamBOOST is First-to-Market with Solution Solving Cell Signal Interference for First Responders
Alyssa Sanders Joins RoamBOOST as West Coast Regional VP of Sales
Are Dead Zones Hurting Your Satisfaction Scores?
RoamBOOST Hires DAS Expert Dean Vinson as Director, Field Services
Menin Hospitality Once Again Turns to RoamBOOST for Cell Signal Amplification
No. 1 Resort in U.S. Relies on RoamBOOST for Cellular Reception Spanning 19,500 Acres
RoamingAround is Ramping Up for 2016 with New Corporate Structure and Staff Promotions
John Chaffin Joins RoamBOOST to Champion Cause for Improving Hotels' Cellular Infrastructures
JW Marriott Austin Downtown Attributes Superior Cellular Voice, Data Coverage to RoamBOOST
RoamBOOST Advises NOW is the Time to Plan Your Hotel 4G Cellular Infrastructure
Please login or register to post a comment.