Close

Cart

Total $0.00

Checkout

Boutique Beachfront Property Implements Next-Generation PMS, Payment Solutions

ALPHARETTA, GA. — March 23, 2017Agilysys, Inc. (Nasdaq: AGYS), a leading global provider of next-generation hospitality software solutions and services, today announced that Ocean Park Inn in San Diego has selected Agilysys’ next-generation cloud-based rGuest® Stay property management system and the rGuest® Pay payment solution to strengthen operations and enhance guest service at the 72-room boutique hotel.

The beachfront property caters to both business and leisure travelers, with its contemporary rooms and suites, in-room amenities and superior location on the Pacific Beach Boardwalk. The executive team wanted state-of-the-art property management technology that would address the entire guest lifecycle as well as a payment gateway that would secure guests’ financial data and reduce the risks associated with credit card acceptance. After an extensive search, they selected the Agilysys solutions based on ease of implementation, guest-centric functionality and ability to drive competitive advantage.

"We strive for excellence in guest service, so we wanted technology that would facilitate and enhance the guest experience from check-in through check-out,” said Elvin Lai, president and CEO of Ocean Park Inn. “rGuest Stay is a truly innovative property management system that not only will streamline our operational efficiency but also will help us connect more closely with guests, while rGuest Pay will secure guests’ financial information and help protect the hotel against data breaches. We look forward to using these solutions to build our business, maximize revenue potential and, most importantly, offer more personalized service.”

rGuest Stay is a groundbreaking cloud-based property management system built on the Agilysys rGuest hospitality technology platform. The guest-centric, standards-based PMS relies on the rGuest open platform to enable rich integration with applications delivered from Agilysys, its partners and customers. It offers business-driven outcomes, helping properties increase revenue, reduce operating costs and strengthen guest connections. With integrated analytics, rGuest Stay also delivers real-time management information so that hotels can accurately forecast demand and scale services accordingly.

Ocean Park Inn is also using rGuest Pay, the Agilysys payment gateway that enables complete and secure payment processing. It leverages one of the only payment offerings that includes: validated Point-to-Point Encryption (P2PE), which reduces the potential for malicious hacking and fraud; a Payment Information Proxy (PIP) that secures data arriving via e-commerce interfaces; robust tokenization, which eliminates storage of cardholder data; and a full range of fixed and mobile EMV-ready payment devices that ensure compliance with new card security regulations.

“Hotels of all sizes are embracing the rGuest solution suite for its flexibility and guest-centric qualities,” said Jim Walker, senior vice president of global revenue at Agilysys.  “rGuest Stay takes property management to a new level of effectiveness with open architecture, unsurpassed product integration and a 360-degree view of guest information. And, with unparalleled security as a core requirement for rGuest Pay, hotels and other hospitality venues can be assured that cardholder data is safe and protected at all times. These solutions will work together to help Ocean Park Inn streamline operations, maximize profitability and engage guests more effectively.”

Ocean Park Inn is located on the Pacific Beach Boardwalk, within a few miles of area attractions and only 15 minutes from San Diego International Airport. The property features 72 rooms and suites, underground gated parking, an ocean view pool, and meeting space. Ocean Park Inn received the 2015 TripAdvisor ‘Certificate of Excellence Award’ for outstanding traveler reviews.

About Agilysys

Agilysys is a leading technology company that provides innovative point-of-sale, property management, inventory and procurement, workforce management, analytics, document management and mobile and wireless solutions and services to the hospitality industry. The company's solutions and services allow property managers to better connect, interact and transact with their customers by streamlining operations, improving efficiency, increasing guest recruitment and wallet share, and enhancing the guest experience. Agilysys serves four major market sectors: Gaming, both corporate and tribal; Hotels, Resorts and Cruise; Foodservice Management; and Restaurants, Universities, Stadia and Healthcare. Agilysys operates throughout North America, Europe and Asia, with corporate services located in Alpharetta, GA. For more information, visit www.agilysys.com.

Contact: Media - Robert Shecterle, Agilysys, Inc.

Robert.Shecterle@agilysys.com / 770-810-6046

Contact: Investors - Richard Land, Norberto Aja or Jim Leahy, JCIR

agys@jcir.com / 212-835-8500

Related News

EMV Smart Card Payment Security is Available for Independent Hotels

StayNTouch Rover™ PMS Integrates With Merchant Link's EMV Product, TransactionLink™, to Help Hoteliers Combat Card Present Fraud

Agilysys Announces General Availability of New rGuest® Buy Self-Service Kiosk Capabilities for Café and Enhancements to Grab N Go

New Version of Agilysys InfoGenesis® POS Offers More Payment Gateways and Enhanced Casino Management System Integration

Agilysys Announces Annual Inspire User Conference & Executive Summit 2018

Agilysys Announces New Mobile Capabilities in Latest Release of Industry-Leading Property Management System

Direct Booking Woes? Let Guests Buy Room Attributes!

Mobile Check-In & Check-Out: There’s So Much More on the Way

BridgeStreet Global Hospitality and SiteMinder Connect in Pivotal Strategic Relationship for Business Travel

Agilysys Executives to Participate on Gaming Industry Panels at G2E 2017

Agilysys Provides Property Management Software to Hospitality School to Promote Practical Learning

Unifying Fragmented Hotel Systems and Data Now an Achievable Goal Says New Study

How to Keep the Heart of Your Hotel Beating

Modern Food Service Challenges are Driven by the Modern Guest

PMS Software Evaluation Scorecard Ensures Hotels Can Find Their Ideal Property Management System

Hotel Technology: PMS More "Slow and Quiet" Than "Fast and Furious"

The Palms Hotel & Spa Selects Agilysys Solution Suite to Streamline F&B Delivery, Enhance Guest Service

Proven Ways to Guarantee Your Hotel Tech Supplier Has Your Back

StayNTouch Partners with Bunkhouse Group to Bring PMS Mobility to Independent Hotel Portfolio

Vertical Booking Increases Its Reach in North America

All News »

Please login or register to post a comment.