NAVIS Introduces NAVIS Capture: Innovative Lead Management for Vacation Rental Companies
October 27, 2015 12:02am
New scalable product helps vacation rental companies of all sizes track, prioritize and respond to inquiries from any channel to increase bookings, improve efficiency and drive more revenue
Bend, OR – October 27, 2015 - Today NAVIS, the leader in reservation sales and marketing solutions for the hotel, resort, and vacation rental industries, announced that their new, much-anticipated lead management solution NAVIS Capture, is now available for the vacation rental property management market. NAVIS Capture organizes and intuitively prioritizes leads from all channels, helping agents focus on the most qualified inquiries to maximize bookings, revenue, and provide the highest level of guest service. The company will be showcasing NAVIS Capture at the upcoming VRMA Annual Conference October 25th-28th in New Orleans.
NAVIS Capture enables companies, regardless of their size, to choose a comprehensive lead management solution that integrates with major listing sites like HomeAway, VRBO and FlipKey and matches their individual needs. NAVIS Capture’s unique features include:
Enhanced Lead Management - Aggregates and organizes web, email, and phone lead to easily capture, convert, and manage inquiries, and identify future sales opportunities.
Listing Lead Management - Automatically identifies and prioritizes listing inquiries for more effective lead handling.
Agent Performance Metrics - View agent insights and analytics on inbound lead volume, conversion rates, and total booked revenue to improve team performance.
Agent Dashboard - Organizes incoming leads from multiple sources in one convenient location, acting as a virtual agent assistant to improve agent efficiency and effectiveness.
NAVIS Capture leverages the NAVIS Cloud CRM to track attributes, preferences, and behavior data from all leads regardless of whether they book or not to power marketing campaigns and increase repeat stays. Click here to learn more about Capture.
“Capture enables property managers and their agent teams, to fully optimize the value of each incoming lead to maximize bookings and revenue,” states NAVIS president and CEO, Kyle Buehner. “We developed Capture as a lead management, tracking, and analysis tool to transform any call, email, website contact or interaction into a current and future sales opportunity in one convenient place. With Capture, property managers are better able to respond and serve prospective guests while capturing more bookings and driving profits.”
For vacation rental, property management companies looking to maximize the benefits of Capture, there are some additional optional features available, such as:
NAVIS Push - Push2Chat and Push2Call capabilities that integrate within websites, outbound emails, and online marketing programs to engage more potential guests and systematically capture lead conversations and data.
NAVIS Auto Agent - Intelligent, automated email responses to the property listing inquiries, merging real-time HomeAway PMS inventory data with branded messaging to capture and convert online bookings around the clock when agents are unavailable to respond immediately.
TWI Campaign Tracker - Track, measure, and attribute revenue booked by the web and by phone for all online and offline marketing campaign.
Capture is just one of NAVIS’ integrated solutions helping vacation rental companies dramatically increase revenue and profitability. Attendees of VRMA 2015 are invited to meet with the NAVIS team at booth #107-113 to learn more about NAVIS Capture and the entire NAVIS suite of solutions.
vacation rental technology,
NAVIS is the leader in hospitality sales and marketing solutions for vacation rental companies, resorts, and hotels. NAVIS’ innovative suite of hospitality Marketing Automation, Lead Management, Reservation Sales, Guest Experience Management, CRM, and Call Center solutions enable clients to create, capture and convert more bookings and drive more revenue and profit. NAVIS provides operators with 100% of the revenue source picture, including call source tracking and ROI, not just online bookings. It implements powerful outbound sales and marketing automation strategies while measuring true marketing ROI for each online and offline campaign, including direct call inquiries. NAVIS captures guest and prospect data, tracks key revenue metrics, and provides 24/7 reservation call center services to help operators increase occupancy, ADR, and close more leisure business. To learn more visit http://www.MeetNavis.com.
Contact: Kelsie Skinner
NAVIS RezForce® Lux Services Top-Rated By Forbes Travel Guide
Industry Experts Join NAVIS Team to Expand Beyond Independent Resort Locations
Two Roads Hospitality Selects NAVIS to Optimize Direct Channel Revenue
HEBS Digital Guarantees Hoteliers a Boost in Direct Bookings with a 40% Website Conversion Rate Uplift
NAVIS Identifies New Direct Channel Strategy that Doubles Bookings
NAVIS Adds Two Powerhouse Technology Entrepreneurs to Advisory Board
Growing Team: NAVIS Expands Executive Team to Amplify Product and Service Innovations
NAVIS Introduces First-to-Market Solution to Recent Vacation Rental Listing Site Changes
OTAs and Hotels: Friend or Foe?
NAVIS Releases Major Update to Flagship Reservation-Sales Software for Lodging and Hospitality
Cloud5 Expands Direct Reservations Services with New Contact Center in Puerto Rico
NAVIS Sets Record in 2016: $138M in Client Booked Revenue Through RezForce®
NAVIS Data Exchange Boosts Speed, Reliability, Security of PMS Integrations
How to Jumpstart Your Hotel’s Direct Bookings through Search Engine Marketing
Hospitality Tech Leader NAVIS Appoints Industry Veteran as New Vice President of Engineering
VRMA Auction Sponsored by NAVIS Raises $33,670 for Vacation Rental Government Relations and Advocacy
Historic Hotels of America® Members Using NAVIS Narrowcast™ Average $1.4 Million Increase in Yearly Revenue and 14X ROI
Promoting Local Experiences Might Lead to More Direct Bookings
The History of Direct Bookings - an Infographic
NAVIS Named a Top Workplace in Central Florida by Orlando Sentinel
Please login or register to post a comment.