Maestro PMS Launches Personalized ResWave Internet Booking Enhancements at Users Conference
August 31, 2016 10:14am
Personalized Loyalty-Based and Shoulder Rate Capabilities; Customizable User Experience Lets Bookers Add Stay Activities; Creates Tailored Event Itinerary with Confirmation
August 31, 2016 – Maestro PMS, the leading provider of hotel management systems to independent operators, announced new direct booking enhancements to its ResWave internet reservations system. ResWave now creates a more personal user experience with features that include loyalty-based and shoulder-optimized rate capabilities, flexible reservation options to let guests add amenities, activities and events to their reservation, and online deposit payment posting. Maestro made the announcement at its 2016 Users Conference August 29 – September 1 in Toronto.
“Most travelers book online today and want the flexibility to manage and upgrade their reservation in a self-serve environment while maintaining a high level guest experience. This is why Maestro PMS is continuously strengthening its ResWave direct booking engine capabilities,” said Maestro PMS President Warren Dehan. “Our latest ResWave enhancements include new rate flexibility for loyalty program members; shoulder-date rates that make it attractive for guests to extend their stay; custom amenity and event booking with a reservation; day spa booking for off property guests, enhanced custom Social Media Booking Widgets, opportunities for capturing a guest’s mobile number, new web services and much more.”
New ResWave features include:
Loyalty-based rates: ResWave enables operators to configure custom loyalty-based rates for multiple program levels like gold, silver, bronze so guests see financial benefits of frequent stays.
Personalized amenity-add stay enhancements: ResWave lets operators upsell during online booking by displaying amenity and activity stay enhancements. Bookers see a list of property activities, dates and fees on their reservation page and can add as many as they like to their reservation to create a more personalized stay.
Shoulder dates and rates: ResWave now provides shoulder dates and rates to help guests extend their stay to promote longer stays and additional revenue.
Online deposit payment capability: For more convenient guest payments, ResWave lets guests post deposits online to stay on top of their payment schedule.
Visitor activity booking: ResWave allows friends of property guests to book activities and amenities for inclusion in the guest’s folio.
Spa day guest reservations: Spas with day guests can now use ResWave to book appointments with a comprehensive folio.
Maestro also offers website services to help independents create and implement a more effective booking strategy. Dehan said, “Most independent operators know what they want their booking site to do, but they don’t have the in-house skill, time or team to do it. Maestro now provides professional custom web development services that make the online experience smoother for guests, more productive for operators, and ultimately result in more conversions.”
ResWave is a mobile-optimized fully integrated booking engine for real-time booking of rooms, group members, activities, dining, and spa. The Maestro Enterprise Property Management hotel management software suite includes 20+ integrated modules for independent single or multi-property groups that provide flexible, robust functionality and hotel management controls to engage guests and streamline operations. Click here for more information on how to reserve, engage and socialize with Maestro PMS.
For more information on Maestro PMS or for a demo of the Maestro Property Management Suite, please contact Maestro PMS at 1.888.667.8488 or email email@example.com.
Exchange ideas and connect with Maestro PMS on:
Maestro Property Management Solution
Enhance guest service, improve efficiency, and maximize online and offline revenue with Maestro PMS, the industry's most robust and flexible resort software and boutique hotel software solution empowering leading full-service hotels, luxury resorts, multi-property groups, conference centers, and vacation rental properties. Solutions include Front Office (PMS), Accounts Receivable, Analytics and Business Intelligence, Sales and Catering, Multi-Property Management, Condo Owner Management with Owner Web Portal, Spa and Activities, Web Booking Engine, Real-Time Yield Management, Dynamic Packaging, CRM, Guest Experience Measurement, CRO, GDS/OTA Two-Way Integration, Membership, Work Orders, Fine Dining and Retail POS, and Concierge. Maestro PMS is database independent and may be deployed on-premise or in the Cloud via Windows, Linux, and Browser-based platforms.
Tags: maestro pms,
NORTHWIND Maestro is recognized in the hospitality industry for its standard-setting Diamond Plus Service and robust integrated Maestro PMS resort and hotel software technology. With more than 35 years’ experience dedicated to developing technology solutions for the independent hospitality market, Maestro PMS is a partner who understands your need for a scalable, flexible PMS that works the way you do. Maestro applications are engineered for operators who need to manage their enterprise in a real-time environment for the utmost operational efficiency, productivity, control, and profitability, while focusing on the guest experience to ensure they keep coming back.
Contact: Olivia Dehan
Contact: Julie Keyser-Squires, APR, Softscribe Inc.
The Common Online Guest Journey Begins With Only a Room Booking - Maestro PMS Offers Deeper Engagement with Integrated Online Spa and Activities Booking for Independents
TravelClick Releases New Demand360 Platform with Customizable Alerts
HITEC News: Maestro PMS Adds Integrated Digital E-Signature Reservation and Sales & Catering Contract Execution to List of 600+ Supported Interfaces
Top Hotel Management Company Implements Aptech’s Execuvue® Business Intelligence System
Hotelsoft Expands Its Development Center, Beefs Up Offerings
Why Do Companies Give up on Customer Service as They Grow?
Glacier House Hotels Installs Aptech’s PVNG Web-Based Enterprise Accounting
Maestro PMS Brings Newest Cloud, Tablet, Mobile Solutions for Independents to HITEC
The Most Important Question Every Hotel Should Ask of Their Hotel Software Providers
Scarlett Hotel Group Takes Over Management of Marriott Residence Inn in Downtown Clearwater
Accubase Simplifies Hotel Marketing and Technology Solutions with Acculists
Pursuit Selects Maestro Web Multi-Property PMS for 15 Properties Totaling 1,400 Rooms
WoodSpring Hotel Property Management Implements Hotel Effectiveness in 107 WoodSpring Suites
SMS Lodging Assumes Management of Hotel Astor in Miami
Accubase Introduces Core Services for the Hospitality Industry
The Cliffs Resort Unifies Full-Service Property Operations with Maestro PMS for Greater Efficiency and Real-time Direct Booking
Maestro PMS Thought Leadership: How Independents Boost Revenue with OTA Connections, Yield, Online Packages, and Direct Booking
The Rainmaker Group to Present Total Revenue Management Approach for Casino Hotels at INFORMS 2017
Wyndham and Zeus International Enter Strategic Development Partnership for 20 New Hotels
Maestro PMS Housekeeping App Personalizes Guest Engagement
Please login or register to post a comment.