Maestro PMS Announces 2017 Software Roadmap for Independent Operators
February 8, 2017 10:52am
Handheld Tools for Guest Interaction, Streamlined Workflow for Higher Productivity, Tablet Enhancements for Personalized Service, and Direct Booking Flexibility Give Independents an Edge
February 8, 2017 – Maestro PMS, the preferred hotel management system provider for leading independent resorts, hotels, condos, and multi-property groups, revealed its 2017 software development roadmap. Maestro will enhance its suite of 20+ integrated modules with advanced tools for handheld mobile guest interaction, tablet use, direct booking, and Spa system functionality. New solutions include:
Maestro PMS President Warren Dehan said, “We listened to our independent and multi-property clients to guide the expansion of Maestro’s solution set. Our new hotel management software functionality reflects our drive to continually evolve Maestro by applying emerging technologies that achieve our users’ business and profitability goals.”
Dehan said Maestro’s 2017 hotel management software development is centered on tools that strengthen guest interaction and staff productivity. “Our Navicom acquisition last year and the post check-in guest survey is leading us to add 2-way property guest text communication to Maestro. This new personalized messaging lets guests request services with their mobile device and tightens their relationship with the property. Many of our users also want to follow the industry’s trend toward an ‘optional front desk.’ To support this we are enhancing our Tablet system’s functionality.”
Maestro’s ResWave direct booking reservation system benefits from a new payment portal that lets guests post advance deposits and partial payments. The new payment portal is within the scope of our PCI certification. “All of Maestro’s credit card payment processes are in line with the standards created by the Payment Card Industry Security Standards Council to protect guest transactions, and we fully support tokenization,” Dehan said.
To improve staff productivity, Maestro’s widely installed browser-based cloud and on-premise solutions continue to expand with the addition of new work flow processes that streamline operations and improve staff productivity. “Maestro hotel management software is a feature-rich system with immense capabilities for storing and retrieving data for guest services; we are adding processes that streamline the system in 2017.”
Dehan noted that Maestro’s Spa & Activities Management System will benefit from a new mobile app that enables spa therapists to monitor their appointment schedule from anywhere and keep them informed and on time. The Spa system will also feature a new booking calendar to simplify client reservations. Additionally, Maestro’s Spa system is integrated with ResWave online guest room booking to increase revenue by making it easier for guests to book spa appointments while they make their hotel reservations.
“Our software development roadmap also involves many new interfaces that integrate with third-party property systems,” Dehan said. “Our Maestro API is in wide use by vendors whose systems communicate with Maestro, and we continue to support HTNG integrations. In 2017 we are expanding our interfaces to include more guest room keycard systems, revenue management companies, concierge systems, and other solutions our users requested.”
Maestro is recognized for providing the industry’s most responsive Diamond Plus Service that goes beyond conventional PMS to deliver revenue-generating tools and services to increase profitability, drive direct bookings, centralize operations, and provide personalized guest service to keep guests coming back. Click here for more information on how to reserve, engage and socialize with Maestro PMS.
Exchange ideas and connect with Maestro PMS on:
Tags: : maestro pms,
hotel management software,
guest experience measurement,
Maestro is the preferred cloud and on-premise PMS solution for independent hotels, resorts, conference centers, and multi-property groups. This PCI certified and EMV ready enterprise system offers 20+ integrated modules on a single database including web and mobile tools to increase profitability and enable operators to engage guests with a personalized experience. For over 35 years Maestro's Diamond Plus Service has provided unparalleled 24/7 North American based support and education services to keep hospitality groups operational and productive. Click here for more information on Maestro PMS.
Contact: Macarena Lorenzini
905-940-1923 Toll Free: 1-888-667-8488
Contact: Julie Keyser-Squires, APR, Softscribe Inc.
Maestro PMS at HX in New York: Full-Service & Multi-Property Independents Get Powerful Mobile & App Based Profitability Tools
Maestro PMS Delivers Savvy Mobile Strategies that Enrich the Guest Journey from Direct Booking to Check Out
"Our Operation Is Effortless and Guests Feel It" - Success Stories By Maestro PMS Clients from Large Scale Resorts to Boutique Indies
Maestro PMS Integrated Guest Loyalty System Gives Independent Property Groups A Brand Loyalty Advantage
Maestro PMS Integrates with Listrak Digital Marketing to Increase Bookings, Guest Loyalty
Maestro PMS Earns Repeat Business from Clients with Growing Portfolios
Maestro PMS eLearning Simplifies Training, Boosts Staff Productivity for Independents
The Common Online Guest Journey Begins With Only a Room Booking - Maestro PMS Offers Deeper Engagement with Integrated Online Spa and Activities Booking for Independents
HITEC News: Maestro PMS Adds Integrated Digital E-Signature Reservation and Sales & Catering Contract Execution to List of 600+ Supported Interfaces
Maestro PMS Brings Newest Cloud, Tablet, Mobile Solutions for Independents to HITEC
Pursuit Selects Maestro Web Multi-Property PMS for 15 Properties Totaling 1,400 Rooms
The Cliffs Resort Unifies Full-Service Property Operations with Maestro PMS for Greater Efficiency and Real-time Direct Booking
Maestro PMS Thought Leadership: How Independents Boost Revenue with OTA Connections, Yield, Online Packages, and Direct Booking
Legacy Systems are so Yesterday, Join the Reigning King – the Cloud PMS!
Maestro PMS Housekeeping App Personalizes Guest Engagement
Maestro PMS Expands to Larger State of the Art Offices in Support of Unprecedented Client Growth
3 Ways Your Independent Hotel Can Go From Good to Great
Maestro PMS Cloud Hosted Option Frees Full Service Independent Operators to be Hoteliers Again
No Reviews Means Bad Reviews: Optimize on the Power of Guest Reviews for Your Hotel
The White Sands Oceanfront Resort and Spa Installs Maestro PMS to Personalize Guest Experience At Every Touch Point
Please login or register to post a comment.