Lodging Interactive Integrates Live Chat Services Into Facebook for Hotels
July 11, 2017 1:01pm
PARSIPPANY, NJ - July 11, 2017 Lodging Interactive, an award winning digital marketing and social media engagement agency exclusively serving the hospitality industry, today announced the integration of its fully managed CoMMingle Live Chat services into Facebook’s social media platform. As a result hoteliers can now benefit by providing Live Chat services to consumers when they visit their hotel’s Facebook page.
“Consumers are increasingly using Live Chat services to engage with hotels in real time and our Facebook integration ensures the hotel always has fully trained Live Chat agents available 7 days a week to respond to potential guests,” stated DJ Vallauri, Lodging Interactive's Founder and President. “Our fully managed CoMMingle Live Chat service is a game changer for hotels who truly are looking to step up their customer service.”
In today's fast paced mobile environment, hotels can effectively differentiate themselves against their competitive sets by providing online Live Chat customer service. Engaging with potential guests in real-time while on the hotel website provides opportunities to surprise and delight resulting in more wedding, group and event leads and creates guest loyalty to a hotel. Research continues to show that 65% of consumers would return to a website that had Live Chat services over one that didn’t.
“Customer service is the NEW MARKETING and hoteliers who understand how low current customer expectations bar is, can deploy our CoMMingle Live Chat service to win new customers,” added DJ Vallauri. “Our fully managed Live Chat service offers US based, fully trained Live Chat agents and provides coverage 7 days a week. And now with our Facebook integration we're increasing opportunities for hotels to always be available where and when their guests are.”
For more information about the fully managed CoMMingle Live Chat services for hotels visit: www.LiveChatForHotels.com or call 877-291-4411 extension 701.
Tags: lodging interactive,
commingle live chat
Headquartered in Parsippany, NJ, Lodging Interactive is a full-service digital marketing and social media engagement and reputation management agency exclusively servicing the hospitality industry. Through its web design and search optimization division as well as its CoMMingle Social Media Division, Lodging Interactive provides effective Internet marketing services to hundreds of branded and independent properties as well as management companies, restaurants and spas. CoMMingle has established itself as the largest provider of reputation management services for the hospitality industry, handling over 200,000 guest review responses. The company also offers fully managed Live Chat agents for hotel websites through its LiveChatForHotels.com division.
Lodging Interactive is an HSMAI Adrian Award winner, and has won awards from the International Academy of Visual Arts, Interactive Media Awards, Horizon Interactive Awards, Web Marketing Association, Academy of Interactive & Visual Arts, and Travel Weekly’s Magellan Awards have recognized Lodging Interactive as an industry leader.
Lodging Interactive is a proud supporter of the Hotel Sales & Marketing Association International (HSMAI) and the company’s president, DJ Vallauri, currently serves on the Board of Directors of HSMAI’s New York Chapter and is a Forbes.com Agency Council contributor. For more information, please contact email@example.com, 877-291-4411 or visit the company’s website.
What is the ROI of Human Powered Website Live Chat?
Lodging Interactive Launches End of Summer Website Sale
Lodging Interactive Launches Stay.Play.Explore Local Sites Inspiring Travelers to Live Like a Local
The Human Live Chat Revolution for Hotels is About to Begin…And It’s a Good Thing.
Lodging Interactive Offers Free Live Chat Service with Every New Website
Top 5 Reasons Live Chat is a Must for Hotel Websites
Lodging Interactive’s CEO to Speak About Hotel Reputation Management on HSMAI NYC Luncheon Panel
Lodging Interactive Launches Social Influencer Marketing Services for Hotels
Lodging Interactive Launches Educational White Paper Series
Lodging Interactive Offers Hotels All-Inclusive Digital Marketing Packages
Lodging Interactive Handles 200,000 Guest Review Responses
Customer Service is the 'New Marketing'
Data Proves Branded Hotel Vanity Sites Are Effective
Lodging Interactive Launches Human Powered Conversational Hotel Websites
Lodging Interactive Offers Search Engine Marketing to BookingSuite Hotels
Lodging Interactive Provides Hotels Online Real Time Sales Support Via Live Chat
Hotel Live Chat Best Practices and Etiquette for a Better Hotel Guest Experience
Lodging Interactive Expands Its Fully Managed Hotel Live Chat Service to 7 Days a Week
Webinar: Conversational Commerce Drives Group RFP’s and Direct Bookings for Hotels
Lodging Interactive Drives Direct Bookings with Fully Managed Live Chat Service for Hotels & Resorts
Please login or register to post a comment.