Is the ‘Occupy’ Movement Changing Luxury Travel?
September 8, 2015 10:27am
Increasing inequality in wealth is one of the factors changing the nature of luxury travel. Social and political forces such as the Occupy Movement and government austerity cuts are driving some of the rich to spend their wealth more privately. The same forces have also encouraged the rise in socially responsible luxury travel activities.
The trend to private consumption away from public scrutiny can be seen in the increase in purchases of mega yachts and private islands. Technological change and its impact on workplace communications has also triggered a counter demand among the rich to de-tech completely while on holiday, said luxury travel expert Carolyn Childs.
Addressing the Luxperience Thought Leaders seminar in Sydney yesterday (6 September), Childs told the audience of 500 high-end travel buyers, sellers and advisors that the ‘occupy’ movement, like the French and Russian Revolutions before it, had changed the psyche, moral reference points and consumption patterns of well-off people.
“We now see the rise of responsible resorts such as El Nido in the Philippines where high end travellers are both pampered and give back to the community,” said Childs. “Luxury travel is now increasingly defined by a rising commitment to people, planet and self-improvement as much as indulgence, pampering and conspicuous consumption.”
Childs told the audience that wealth disparity has been on the rise since around 1980, with the richest 1 to 10% in North America, Europe and Australia now owning over 70% of society’s wealth.
However, the rise in the nouveau riche, not least in China, India as well as G7 economies, has seen luxury consumers around the world splinter into personality types such as “philanthropist”, “dynast”, “lotus eater”, “hedonist”, “pioneer”, “jet setter”, “enrichment seeker” and “replenisher.”
The luxury travel sector has also seen the rise of “aspirational” consumers who will splash the cash depending on three factors: the occasion (such as a honeymoon or anniversary), the experience (such as a trip to Antarctica), and the traveller’s ability to trade up or down – for example, enjoying a three-star holiday but taking a helicopter ride to a spectacular dinner on the last day.
Luxury travellers now rely on elite travel agents, or advisors, that Childs called “magicians”.
“These Gandalfs and Merlins are completely service-minded, very creative control freaks who try to anticipate the psychological and physical needs of their clients. They have to deliver magic. They dread saying ‘no’ to a customer who is only used to hearing ‘yes’.”
When it goes wrong the results can be high profile. Childs cited the case of Johnny Depp’s terriers Pistol and Boo who faced being put down when the actor brought them into Australia in defiance of quarantine regulations.
In December, Childs, the co-founder of MyTravelResearch.com, will publish an in-depth study of trends and changes in the luxury travel economy in partnership with Luxperience, a luxury business exchange which takes place in Sydney, this week, September 6-9.
Further information: luxurytravelresearch.com or mytravelresearch.com and luxperience.com.au.
Tags: occupy movement,
Founded by principals with lifetime careers in travel, tourism and aviation, MyTravelResearch.com exists to build the visitor economy and successful tourism businesses. It does this by putting the voice of the customer and best practice business thinking into an easy to implement, hands-on approach via an innovative membership model. MyTravelResearch.com can help:
*National Tourism Organizations (NTOs) meet the expectations of their industry by acting as an extension of their research and marketing resources
*Businesses make more informed decisions. (It is like having your own research and/or marketing team)
Email: email@example.com or firstname.lastname@example.org
Contact: Ann Sriwongsa
(+66)  2160 2644
Contact: Ken Scott
(+44)  7949 077959
Breakthrough Search Advice for Tourism Operators in an Age of Artificial Intelligence
To Succeed, Destination Marketing Organisations Must Publish or Perish
The 2018 International Toilet Tourism Awards Now Open
How to Convert Travel Dreamers into Bookers at the Start of 2018
How Destination Marketing Organizations Can Better Defend Their Budgets
Why Customer Experience Is (Rightly) Such a Hot Topic in Travel
The Changing Needs of Millennials: New Implications for the Travel Industry
Luxury Travelers Outspend the Rest by Over 600% and the Gap is Growing
Tourism Businesses Need to Get On Board the Voice Search Revolution
Why Chatbots Are Transforming the Travel Industry
Six Steps to Respond to Negative Online Reviews - From a Legal Perspective
The Pros and Cons of Using Snapchat in Tourism Marketing with Bronwyn White
The 2017 International Toilet Tourism Award Winners Announced
It's 2017 and This Is Why It's Time for Your Online Tourism Marketing to Get Real
Accessible Tourism – Huge Potential for More Growth
Talking Dirty: How Toilet Tourism Can Change the World
Let Young People’s Ideas in Tourism Research and Marketing Grow
Dark Tourism Comes Out of the Shadows
Grasp the Digital Nettle: Website ROI in Tourism Marketing
Local Businesses Need to Keep it Local, Online and Mobile to Attract Tourism Dollars
Please login or register to post a comment.