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Professor Chekitan Dev of Cornell University's School of Hotel Administration and Laurence Bernstein, Managing Director of Protean Strategies, invite you to participate in a novel study of hotel brand loyalty programs. 

Your responses will be kept completely confidential. If you provide your email address, you will receive a copy of the results. The survey can be accessed via the following link: http://tinyurl.com/protean-industry-survey 

We thank you in advance for your assistance.

Regards,

Professor Chekitan Dev

Contact: Professor Chekitan S. Dev, Cornell University School of Hotel Administration

chekitan.dev@cornell.edu

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