In Search of Inspiration, Innovation and Transformation in the Hospitality Industry
April 13, 2017 10:45am
by Katharine Le Quesne
The good, the great and the – sometimes – downright innovative came together in Berlin this month to discuss the state of the hospitality industry and make their voices heard both on and off stage.
On the face of it, it was “business as usual” and so the on-stage messages contained few surprises. But by and large it was in the panels and off-stage discussions on innovation that would have provided some inspiration for the next generation of hoteliers. The pace of structural change in our industry is accelerating, driven by new technologies, new owners and fresh thinking; and the opportunity to create new concepts, business models and solutions is unprecedented.
Watch the video: The state of the hotel industry: EHL’s Jonathan Humphries discusses #IHIF2017
Here are our key takeaways from the conference:
While we’re still behind the curve as an industry in terms of transformational solutions, there is growing acknowledgement that we need to create or source these by innovating inside and outside the industry, through competitors, suppliers, academic institutions, service providers, start-ups, and entrepreneurs. This will drive the next transformational phase in the hospitality industry and this is what will excite our next generation of employees and leaders.
Watch the video: The state of hotel investment: HVS London’s Russell Kett on the outlook for the sector
Katharine Le Quesne is a visiting lecturer at Ecole hôteliere de Lausanne. Senior EHL lecturer Jonathan Humphries also contributed to this article.
The 20th International Hotel Investment Forum (IHIF) was held in Berlin 6-8 March 2017.
ecole hôtelière de lausanne,
katharine le quesne
THE LONG READ Key Pillars of Luxury Hospitality: Service and the Emotional Connection
Branding and Hospitality: What’s Your Differentiation?
Disruptive Innovation in Hospitality: Are We There Yet?
Key Pillars of Luxury Hospitality: Quality and Consistency
Disruptive Innovation? What Disruptive Innovation?
The Hotel Room of the Future
THE LONG READ: Redefining Luxury in Hospitality
What Makes the Better Hotel Investment? Luxury or Lifestyle?
Loyalty in Hospitality: Taking on the OTAs at Their Own Game
Gastronomic Trends: Veganism - Gastronomic Movement or Lifestyle Choice?
Is It Time to Overhaul the Restaurant Star System?
Does the Guest of the Future want High Tech or High Touch?
A Career in Luxury: Passion Required
Can Restaurateurs Be Creative and Profitable?
Seeking Solutions to Increase Hotel Profitability
Four Actionable Steps to Stay Relevant Through Customization and Personalized Services
Chinese Hotel Brands Expand Overseas but Face Challenges on the Way
Revenue Management: Capturing Untapped Potential
Unlocking a Hotel Innovation Strategy
EHL Publishes the LAUSANNE REPORT, a Look Into the Hospitality Industry With a 2030 Horizon
Please login or register to post a comment.