Hotel Online’s Top Read News for 2016
December 29, 2016 9:28am
As we look toward 2017, here's a look back at each month's top headlines in 2016 from Hotel-Online!
4 Ways Luxury Hotels Can Use Technology To Provide Better Customer Service / Alex Shashou
Three Ways Technology Makes Payments Easier For Hotel Guests / Cristine Sommers
5 Game-Changing Hotel Industry Trends To Tackle in 2016
What’s In and What’s Out? Top 10 Travel Trends for 2016
The Restoration in Charleston, South Carolina Unveils $27 Million Yearlong Transformation and Expansion
‘Chef’s Tables’ Driving Market Differentiation for Meyer Jabara Hotels
Hotel Lenders Tightening the Screws
Four Seasons, Alcion Ventures and Bald Mountain Development to Develop Luxury Resort and Residences in Napa Valley
Why Guests Still Call Your Voice Reservations Channel And What You Should Do About It / Doug Kennedy
Forbes Travel Guide Announces 2016 Star Rating Awards
10 Things You Need to Know About Millennial Travelers
Hilton and IBM Pilot “Connie,” The World’s First Watson-Enabled Hotel Concierge
Hoteliers, the Party is Over; Act Now / Joel Ross
Marriott Counters – Starwood Accepts
Never Try To Prove Guests Wrong, Even When They Are! / Doug Kennedy
Predictions in Hospitality Social Media Customer Care / DJ Vallauri
Customer Service: Say This, Not That / Jana Love
World’s Top 50 Hotel Brands by Value: Inaugural Report by Brand Finance
How Hotels Can Compete for Revenue Against the Growing Threat of Airbnb? / Gabor Forgacs and Frederic Dimanche
Hotels Up Their Game for Fitness Conscious Guests / Laura Agadoni
Just the Facts, Ma’am: Direct Bookings are 9% More Profitable for Hotels
The “Internet of Things” Is Making Hotels Smarter / Aravind Chamarti, Ph.D.
Federal Judge Takes Decisive Action to Protect Hotels from ADA Abuse by a High Frequency Litigant: ADA Compliance and Defense Lawyer / Jim Butler
Put Some Sizzle In Your Summer ADRs
Book. Stay. Go. Launches SaaS-Enabled Hotel Marketplace, Featuring Mobile Check-in and Mobile Room Keys
iRiS Chosen by AccorHotels to Deliver a Mobile Guest Experience Solution for Their Global Hotel Network
U.S. Hoteliers on Alert After First Quarter Occupancy Decline
Made Hotel to Make Fall Debut in New York City’s NoMad Neighborhood
Why You May Need to Change Your “Competitive Set” Now; STR Adopts New Guidelines / Jim Butler
Data Center Outages: Why Humans Can Be a Building’s Biggest Hazard
The Battle for ‘Book Direct’ May Be Won, But the War Will Not / Bill Carroll
HVS Key Takeaways: Boutique Hotel Investment Conference 2016 / Susan Furbay
A Hotelier’s Guide to Pokémon Go
First Boutique Hotel in New York’s Garment District is Exceeding Guests’ Expectations with Kube Systems
Global Business Travel Spend Topped Record-Breaking $1.2 Trillion USD in 2015, Will Reach $1.6 Trillion by 2020
7 Trends for the Internet of Things in Hospitality / Jesse DePinto
Hotel Guests Engaged During Stay 40% More Likely to Come Back
Your Guests Use Netflix, Amazon and Uber. What Does This Mean for Your Hotel?
Austin, Still Not a Top 25 U.S. Hotel Market? / Chris Remund
FelCor Completes Sale of 560-Room Renaissance Esmeralda Indian Wells Resort for $75.9 Million
Five Scary Facts About Millennial Travel Purchases / Larry Mogelonsky
Best Western Hotels & Resorts Unveils New “White Label” Franchise, Sure Stay Hotels
The Smart Hotelier’s Guide to 2017 Digital Marketing Budget Planning / Max Starkov and Mariana Mechoso Safer
Hotels Need to Invest in Cellular Infrastructure Today; They Need RoamBOOST
How Hotels Can Use Urgency Like the OTAs to Drive Bookings / Tris Heaword
Airbnb Guests Tend to Be Motivated by Low Cost, Use It as a Hotel Substitute: Ted Rogers School of Management Report
BookingSuite: A Lesson in Direct Revenue Strategy / Vikram Singh
How the Marriott-Starwood Merger Will Affect Every Stakeholder in the Hotel Industry / Jim Butler
One Task Every GM or DOS Should Do Right Now to Increase Group Sales Revenues / Doug Kennedy
Beyond Tonight’s Occupancy What Every Great Hotel GM Knows / Gerry Chase
Marriott International President and CEO, Arne Sorrenson, Posts Open Letter to President-Elect Trump
Starwood Hotels to Lay Off 163 Employees, Most are Senior Management, at End of Year
Train Your Hotel Sales Team to Tell Stories Not Just Quote Rates / Doug Kennedy
Marketing Strategies for a Competitive Advantage in 2017 / Robert Rauch
Hey Independents! Are You Thinking About Joining An Association? / Larry Mogelonsky
Robert Rauch’s Top 10 Trends in Hospitality for 2017
U.S. Hotel Market Outlook Shows Sector’s Top 5 ‘Buy’ and ‘Sell’ Markets
How Self-Service Technology is Enhancing the Guest Experience / Natasha Stokes
iBeacons? Eddystone? How Do You Choose Which Beacons to Have Faith In?
What Hotels Can Learn From Walmart
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Hotel-Online.com is the premier daily email and news site for the hospitality industry, providing industry leaders with the latest and most relevant global news, trends, products and services. Founded in 1995, Hotel-Online was the first online news source for the hotel industry.
Contact: Michelle Renn
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