Close

Cart

Total $0.00

Checkout

Seattle, WA – Guestware, the hotel industry’s most comprehensive Guest Experience Management (GEM) system, today announced a new release of its cloud software solution. The latest version adds new features and offers even greater ease-of use.  

Building on over 20 years of technology, the latest version expands the Welcome Intelligences® algorithms empowering hotel staff to personalize guest’s experiences. Highlights include reoccurring automatic guest request fulfillment, multi-incident guest request entry,  reservation event triggered dispatch, and much more. The latest release adds more automation so hotel staff can focus on serving their guests.

“We are thrilled to give our customers more options with our latest release,” said Mark Jarman, President of Guestware. “We continuously listen to what our customers want out of our software so they can be successful with serving their guests.”

Guestware provides hotels with a cloud-based,  guest response, facilities maintenance, and CRM solution to help maintain a flawless facility and deliver exceptional guest service. Guestware’s management tools empower the hotel service team to deliver on each guest’s individual needs and requests resulting in outstanding guest satisfaction. With Guestware’s easy implementation and flexible deployment options, hotels are up and running with the industry’s top GEM software in no time.

About Guestware

Guestware is a powerful, integrated CRM software solution used by hospitality companies around the world to attain the highest levels of guest satisfaction. Guestware collects, manages and reports on all guest information in one comprehensive database, enabling hotels and resorts to improve the guest experience while enhancing operational efficiencies. The company was founded in 1990 and has been focused on elevating the guest experience in the hospitality industry since 1993. Today, the Seattle-based company is doing business with more than 900 hotels worldwide, including large brands and independent hotels in over 75 countries. For more information about Guestware, go to guestware.com or call 888-50-GUEST.

Contact: Julie Hoit, Marketing Manager

julie.hoit@guestware.com / 888.504.8378

Related News

Frontdesk Anywhere and Cendyn Announce Integration of Property Management and Guest Engagement Platforms

InterContinental Malta Implements Guestware to Personalize the Guest Experience

HEBS Digital’s “Closing the Loop on the Travel Journey” Article Featured in The Hotel Yearbook 2018 – Technology

Jill Cully Joins Cendyn as Vice President of Sales for the Americas

Cendyn Nominated for Two World Travel Awards

Belle Mont Farm Implements Guestware

Hoperator Launches Messaging Guest Relations Manager

Minor Hotels Partner with CRM Leader, Cendyn

GEMtouch Announces General Availability of Its Signature Guest Experience Management Solution After Successful Pilot

Guestware Celebrates 20 Years of Exhibiting at HITEC

StayNTouch, SHR, and Rainmaker Announce Webinar to Optimize Connectivity between Hotel PMS/CRS/RO

Are Select Service and Boutique Hotels Ready for Automated Maintenance and Guest Response Software?

Callaway Gardens Implements Guestware

Guest Experience Management - Strategic "How to" Guide Helps Hoteliers Achieve Success

Guestware Partners with Infor Hospitality to Create a Two-Way Integration

HeBS Digital Recognized with Four Hermes Creative Awards for Excellence in Website Design and Emerging Technologies

Hotel ICON Selects Cendyn as CRM and Loyalty Provider

Guestware Partners with Agilysys LMS® to Create a Seamless Integration for Their Customers

Global Warming: A Weather Proof Strategy for Hospitality and Service Success

Puerto Rico’s Bahia Beach Resort & Golf Club Connects Their Concierge and Service Teams with ALICE’S Innovative Operations Platform

All News »

Please login or register to post a comment.