Guests Are Winning the Battle Over Hotel Bandwidth
February 15, 2017 11:37am
Guests are devouring hotel bandwidth with increasing demands, data-hog applications, and multiple devices per room, leaving hoteliers with the choice between satisfying guests and controlling costs.
Hotels continue to have their communications networks shaped by the preferences of today’s always-connected guest and the growing dependency of millennial travelers on their personal devices.
Seamless connection to the Internet and the guest’s most popular data/video applications are key, to ensure guest satisfaction and instill loyalty by delivering a simplified connectivity experience. In a recent study 52% of hoteliers put increasing guest engagement and loyalty as their top priority in 2017.* So the pressure is on to deliver on-demand bandwidth and lots of it.
There are several strategies that can help hoteliers take control back while still delivering exceptional guest experience.
While it may seem like the guest is winning the battle on bandwidth, hotels can win the war. With proactive planning, tools, and the right partner, delivering quality guest connectivity can be a win-win.
*Hotel Technology’s 2017 Lodging Technology Study shows the areas that hotels will focus their technology spend.
Cloud5 is a pioneer in HSIA solutions and a leader in converged networks for hospitality.
For more information contact firstname.lastname@example.org.
Contact: Katrina Pruitt-Andrews
+1 312 985 0653
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