Guests Are Winning the Battle Over Hotel Bandwidth
February 15, 2017 11:37am
Guests are devouring hotel bandwidth with increasing demands, data-hog applications, and multiple devices per room, leaving hoteliers with the choice between satisfying guests and controlling costs.
Hotels continue to have their communications networks shaped by the preferences of today’s always-connected guest and the growing dependency of millennial travelers on their personal devices.
Seamless connection to the Internet and the guest’s most popular data/video applications are key, to ensure guest satisfaction and instill loyalty by delivering a simplified connectivity experience. In a recent study 52% of hoteliers put increasing guest engagement and loyalty as their top priority in 2017.* So the pressure is on to deliver on-demand bandwidth and lots of it.
There are several strategies that can help hoteliers take control back while still delivering exceptional guest experience.
While it may seem like the guest is winning the battle on bandwidth, hotels can win the war. With proactive planning, tools, and the right partner, delivering quality guest connectivity can be a win-win.
*Hotel Technology’s 2017 Lodging Technology Study shows the areas that hotels will focus their technology spend.
Cloud5 is a pioneer in HSIA solutions and a leader in converged networks for hospitality.
For more information contact firstname.lastname@example.org.
Contact: Katrina Pruitt-Andrews
+1 312 985 0653
Hoteliers Consistently Lose Revenue Without Measurable Benchmarks in Contact Center Performance, Says Cloud5 White Paper Based on a Survey of More than 8,300 North America Hotels
AI Now Available to Thousands More Hotels Via Cloud5 and Go Moment Partnership
Cloud5 Streamlines Guest Engagement with Volara Partnership
Top 5 Mistakes Hotels Make with Wi-Fi and How to Fix Them
Award-Winning Naples Grande Beach Resort Selects Cloud5 for Hosted Telephony
Cloud5 Partners with Mitel to Expand Voice Solutions
Cloud5 Taps Hospitality Industry Communications Leader, Steve Brown, as Executive Director of Business Development
Cloud5 Contact Center Achieves Major Service Record with One Million Hotel Reservations Booked
Five Trends that Will Shape Hotel Investment in Communication Networks in 2017
Thousands of Hotels Leverage Cloud5 SIP Trunking to Reduce Costs and Create a Migration Path to Cloud-based Communication Services
Gaining Momentum: Cloud5 Adds Key Industry Leaders to Team
Cloud5 Communications Appoints Mark Holzberg as Chief Commercial Officer
Please login or register to post a comment.