Empire Hotel Group Revolutionizes their Free Usage Business Centers and Increases ADR
December 12, 2016 5:06am
December 12, 2016 – New York, NY – TTI Technologies, best known for their beautiful customized Hospitality Business Center Kiosks that are safe and secure for guests, received high accolades from the Empire Hotel Group as a result of multiple years of service of its TTI Business Center Solutions. Glenn Isaacs, Vice President of The Empire Hotel Group remarked “We have used TTI as our exclusive business center solution provider for years. We recently upgraded to their new software module; TTI Access Portal which prompts our guests for their e-mail addresses. This is powerful as we now have the information needed to send them our offers and promotions. We market guests directly since the majority of the e-mails received are valid. Not only have we increased occupancy at our properties, we are now able to bypass the OTAs in many cases, thereby earning us higher average room rates.” Mr. Isaacs further went on to add “We have our own web portal where we download the e-mails effortlessly. Between TTI’s customer service and their software innovations, why would you want to use anyone else?"
Guest Facing Technology, or as others call it, guest experience management, is becoming an integral component of hotel management because it is the underlying support base for enhanced guest service. The era of digital communication channels have become so dominant, guest experience management has become commensurately more complex. There are many different ways todays guests can request services, such as amenities, by email and mobile apps. Additional complexity is added with text messaging creating challenges for the staff to resolve these messages. Hotels are now able to better prioritize and enhance the guest experience with the right technological tools from TTI Technologies.
An innovative business center application gives the hotel complete control over access to usage. No PMS integration is required. “Make money with your business center!” said Steve Blidner, TTI CEO. “TTI Access Portal is easy to use for the staff and convenient for guests. This Add-On Module to your TTI Free to Guest Facing Technology Software gives you back control of your open access Business Center. The benefits will return your costs quickly!”
For more information, visit www.ttitel.com.
Tim Doxzon, VP of Sales
Office: 212 897-0969
Mobile: 646 408-1860
Tags: empire hotel group,
free usage business centers,
TTI Technologies International has been delivering innovative solutions since 1991, serving hotels, resorts, government agencies, nightclubs, and other venues all over the globe. TTI’s solutions include Business Centers and Boarding Pass Stations, Flight Information Systems with Interactive Displays; and ID/Passport Scanners., ID Verification, and Lobby Tablets. With an international headquarters in New York City and satellite offices across the United States, Mexico City, Europe and Mumbai, TTI is well equipped to anticipate and deliver exceptional service.
For more information, visit us www.ttitel.com or contact us at email@example.com / +1-646-218-2700 Extension 3
Exchange ideas and connect with TTI Technologies on:
Guests Checking In With Fake ID’s is on the Rise: Provide Protection for Your Property with Scan2PMS by TTI
Revenue Metrics Are Evolving: Average Room Rate Becomes Two for One
The Business Center of the Future is Here!
Looking for Another BUSINESS CENTER Solution? Discover Why the Industry Shift Is ON and Why It's to TTI
Are You Being Told That You Cannot Have Dual Boot and the Latest OS for Business Center Platforms?
TTI Technologies Reports It's Time to Upgrade and Eliminate Costs With Your Business Center. You and Your Guests Deserve Better.
TTI Technologies Reports Four ways Hotels Produce Profits with Free Usage Business Centers
Are You Certain Your Business Center Computers Are Secure?
Innovative Guest Facing Technology Builds Repeat Business and Improves Trip Advisor Ratings
Shore Hotel Strikes Back Against Organized Criminal Activity - A Success Story
In a Changing Business Center Landscape, Independents Value the TTI Partnership, Stability, and Longevity
TTI Technologies Partners with David Escobedo as Business Director for TTI in Mexico
TTI Technologies’ Recent Launch of TTI Access Portal Saves the Day for “It’s Not Your Typical” Holiday Inn Manhattan – Financial District
TTI Technologies….Superior Satisfaction Levels Increase Repeat Guests
Not Your Basement Business Center Anymore…
TTI Technologies Partners with Maestro Hospitality Solutions To Help Hotels Automate the Guest ID Process at Check-In
Take Control of Your Business Center with TTI Access, Unveiled by TTI Technologies at IHG’s recent “Winning With Technology” Conference
Who Are Your Guests...The Pearl Knows!
Average Daily Rate Growth Continues to Lag Expectations, Despite Peak Occupancy Levels, says PwC US
Hoteliers Improve Average Daily Rate Performance Despite Weakening Reservation Pace
Please login or register to post a comment.