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February 4, 2016: The Club Managers Association of America (CMAA) has selected Dr. Bryan K. Williams to be a guest speaker at its annual conference. The 89th World Conference on Club Management and Club Business Expo is designed for the professional managers of membership clubs. This year, it will be held in San Diego, CA, February 21-25.

“Your presentation and program are impressive. We feel that your message is an excellent one for our members,” said David McCabe, Senior Director of Education for CMAA.

The event offers a wide variety of learning and networking opportunities. All education is member-driven and -approved. The more than 70 sessions are carefully selected to meet the current needs and interests across the ten competencies needed for success in the profession.

“The world’s finest clubs continue to set the benchmark for luxury hospitality. I enjoy serving the club community and look forward to being a part of this mega-event,” added Bryan K. Williams, Founder of BW Enterprise, LLC.

For registration information, please visit
https://www.cmaa.org/conf/register/forms/conferenceregistration.aspx

About BW Enterprise

Dr. Bryan K. Williams is the Chief Service Officer of B.Williams Enterprise, and the author of Engaging Service: 22 Ways to Become a Service Superstar and Work Like You Own It! 20 Ways to Go From Meeting to Exceeding Your Customers' Expectations. Bryan's passion is world-class customer service, and has facilitated workshops and delivered keynotes all over the world for various companies. He speaks on a variety of topics related to service excellence, employee engagement, and organizational improvement. He also closely with companies to design, develop, and implement service strategies. His company's online store includes a growing collection of customer service products that are well-suited for your training library.

Contact: Bryan Williams

bwilliams@bwenterprise.net / 240-401-6958

About CMAA

The Club Managers Association of America (CMAA) is the largest professional association for managers of membership clubs with 6,500 members throughout the US and internationally. Its members operate more than 2,500 country, golf, athletic, city, faculty, military, town and yacht clubs. The objectives of the association are to promote relationships between club management professionals and other similar professions; to encourage the education and advancement of members; and to provide the resources needed for club managers to operate efficiently and successfully. CMAA is headquartered in Alexandria, VA, with 45 professional chapters and more than 45 student chapters and colonies. Learn more at www.cmaa.org.

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