5 essential things to know about how cloud technology can streamline hospitality operations and change the dynamic between guest and staff
SEPTEMBER 14TH, 1PM ET/10AM PT
Until recently, hospitality technology has been old, cumbersome, and expensive – or so the conversation goes. But newer technologies are providing innovative solutions to IT headaches – solutions that are faster, less risky and far more affordable and cost-effective.
Hotels that have made the switch to Cloud technology are seeing a significant increase in monetary savings, greater operational efficiencies and the ability to deliver a more personalized service – leading to an increase in customer loyalty and guest satisfaction.
In this free webinar, learn about the innovative ways that cloud technology is enhancing hospitality operations with more efficiency, more reliability and greater connectivity between guest and staff. Executives from StayNTouch, Lightspeed and Snapshot will discuss:
- Why it's important for the hospitality industry to invest in cloud technology
- How Cloud Technology can improve operational efficiency for hospitality businesses
- The impact of data accessibility via cloud (access software anywhere with any device) for hotels and restaurants
- How hotels and restaurants can capitalize on the abundance of integrations made available through cloud systems
- How to choose the right cloud based technology solutions for your hotel or restaurant
Panelists
Jos Schaap, CEO – Founder – StayNTouch Jos started StayNTouch 3 years ago with the vision of re-inventing the hotel PMS technology, enable staff and guest to be mobile around the hotel experience, help to increase guest engagement and staff efficiencies, all through a cost effective cloud platform. Prior to StayNTouch Jos has a 17+ year track record leading MICROS Systems, Inc. as a Senior Vice
President in charge of global product development and strategy for the Lodging and eCommerce divisions. During his tenure, MICROS’ hospitality products became the global market leader growing the company’s revenues from less than $300 million to $1.1 billion. Jos was responsible for introducing a number of new products enabling MICROS to enter all hospitality segments from limited to full service hotels.
Mike Monaghan, Product Manager-Restaurant – Lightspeed Mike is a product manager and online marketer who provides leadership to the Lightspeed Restaurant product team. His expertise and day to day responsibilities are broad and include, but are not limited to, guiding a development team, providing creative feedback to designers and training sales teams on product knowledge. He has been leading the Lightspeed Restaurant product team for the past year and has over 10 years experience as a senior leader in marketing, design, and product management for growing and innovative tech companies.
Janel Clark, Head of Education – Snapshot Janel is a hotel Revenue Management expert, with a passion to pass on this knowledge to the next generation through coaching and workshops. She's had a varied career path including individual property and group level experience followed by training and consultancy. Today, Janel is SnapShot's Head of Education, helping hoteliers better understand how to make the most of the complex hospitality technology available to them.
