CheckMate 'Wows' Travelers with Hotel Check-In Cards in Google App
October 1, 2014 4:52am
Integration Raises the Bar, Offers Guests a Better Hotel Check-in Experience at Their Fingertips
San Francisco, CA - October 1, 2014 CheckMate, the leading mobile check-in and guest engagement platform, today announced that it will now enable travelers to complete check-in quickly via Google Now™.
"In the Google app, cards powered by Google Now facilitate a frictionless experience for hotel guests to check in for upcoming stays," explains Drew Patterson, CEO of CheckMate. "Triggered prior to the guest's arrival, the card ensures that guests get the right room for their needs and know in advance when their room will be ready. Cards will be shown for a number of hotel properties, including Rydges Sydney Airport, The Godfrey Hotel Chicago, and Affinia Manhattan."
The Google app helps people get the right information just when they need it. CheckMate is the first company to enable hotel check-in via Google.
This integration is the latest development in CheckMate's innovative approach toward guest experience management. With its intuitive technology, CheckMate makes it easy for travelers to use their smart phones to check in, upgrade their room, communicate their preferences, enroll in a loyalty program, receive alerts when their room is ready, and bypass lines at the front desk. By not having to attend to mundane, administrative tasks in advance of arrival, front desk agents are better able to focus on guests' needs and human interaction.
Hoteliers get a 360-degree view of their guests before they arrive, gaining valuable insights including contact information, emails, special requests, arrival times, as well as social influence and TripAdvisor history. These insights, generated by data provided by the guest or booking partner, can be used to create memorable experiences and communicate real-time offers that drive revenue as well as improve guest satisfaction.
guest experience management,
CheckMate's valued partners include hospitality companies such as Rydges, Denihan, Thayer, Pacific Hospitality, Westmont, Hostmark, Hersha Hospitality, and Metwest Terra Group.
In 2013, CheckMate was acquired by Room 77, who has raised $44M from sources, including Expedia, Concur, Sutter Hill Ventures, General Catalyst Partners, former Expedia CEO Erik Blachford, Zillow co-founder Rich Barton and Room 77 chairman Brad Gerstner. To see CheckMate in action, please visit www.checkmate.io
Contact: Drew Patterson, Co-Founder and CEO, CheckMate
Contact: Ivana Johnston,
Live! Casino & Hotel Selects KEYPR as Guest Experience Technology Partner
Intelity is Helping Hotels Meet Travelers’ Mobile Demands
Belle Mont Farm Implements Guestware
GEMtouch Announces General Availability of Its Signature Guest Experience Management Solution After Successful Pilot
Guestware Celebrates 20 Years of Exhibiting at HITEC
Are Select Service and Boutique Hotels Ready for Automated Maintenance and Guest Response Software?
Guestware Releases New Features
Callaway Gardens Implements Guestware
Guest Experience Management - Strategic "How to" Guide Helps Hoteliers Achieve Success
Guestware Partners with Infor Hospitality to Create a Two-Way Integration
Global Warming: A Weather Proof Strategy for Hospitality and Service Success
Puerto Rico’s Bahia Beach Resort & Golf Club Connects Their Concierge and Service Teams with ALICE’S Innovative Operations Platform
StayNTouch Rover™ PMS Expands Guest Communication Features with Integration with Checkmate
TrustYou Acquires Checkmate and Integrates Live Messaging Into Its Guest Feedback Platform
Guestware to Exhibit Their Latest Mobile Chat Functionality at HITEC in New Orleans
Book. Stay. Go. Launches SaaS-Enabled Hotel Marketplace, Featuring Mobile Check-in and Mobile Room Keys
Roomkey.io Launches Complete Mobile Solution for Hotels
Making Hotel Reservations - Is Mobile Living Up to the Hype?
Cornell Study Finds Travelers Want More Mobile Options
Customer Experience Strategy for Hotels and How it can Generate More Revenues
Please login or register to post a comment.