Close

Cart

Total $0.00

Checkout

Orlando, Florida, July 2016—The American Hotel & Lodging Educational Institute (AHLEI) has presented Suzanne Markham Bagnera, CHA, with the 2015 Lamp of Knowledge Award for Outstanding U.S. Educator. She received the award in absentia during the International CHRIE Summer Conference in Dallas, Texas, on Friday, July 22. The Lamp of Knowledge is given to individuals who demonstrate extraordinary commitment to advancing the quality of professionalism and education in the hospitality industry.

Bagnera is a lecturer at Boston University’s School of Hospitality Administration. She has also taught at Johnson & Wales University, Endicott College, and Mount Ida College. She is currently pursuing a doctorate in hospitality management from Iowa State University. Before turning to education, Bagnera worked in the hospitality industry, as a front office manager, guest service manager, and general manager at several Boston-area hotels.

Bagnera currently serves on the board of directors for the Massachusetts Lodging Association’s Education Foundation and is chairperson of their Education Committee. She is active with I-CHRIE as secretary of the North East North American Federation and several committees and special interest groups. She is also the social media coordinator for the International Hospitality Information and Technology Association. 

About the American Hotel & Lodging Educational Institute (AHLEI)

Established in 1953 as the nonprofit education and training arm of the American Hotel & Lodging Association (AH&LA), AHLEI’s mission is to continue being the preferred provider to the lodging industry, hospitality schools, and related hospitality industries by developing and providing quality resources to educate, develop, and certify hospitality professionals worldwide.

Contact: Elizabeth Johnson, Senior Public Relations & Marketing Manager

ejohnson@ahla.com / +1.517.318.2359

Related News

AHLEI Debuts Tourism Version of Guest Service Gold® Training for Oregon

University of Santo Tomas Honored as First Academic Certified Guest Service Property

Onslow Beach, Inns of the Corps Lejeune-New River Are Marine Corps Community Services’ First Certified Guest Service Properties

New Edition of AHLEI’s Front Office Textbook Shows Impact of Technology on Operations

AHLEI Adds Breakfast Attendant Training and Certification to START Program

AHLEI and OAS Sign Memorandum of Understanding to Boost Training Opportunities for Small, Medium-Sized Enterprises in the Americas

AHLEI and EUHOFA Sign Memorandum of Understanding

AHLEI Publishes New Edition of Revenue Management Textbook

Greece’s StudySmart is AHLEI’s Newest International Associate

AHLEI to Offer Certifications in Partnership with Lobster Ink

AHLEI’s Revised Certified Hotel Administrator (CHA®) Offers Modular, Online Content

National Restaurant Association, American Hotel & Lodging Educational Institute Combine Forces to Focus on the Future of Hospitality

Hotel Industry Responds to Human Trafficking Crisis with New Online Training Program

AHLEI Partners with Slatin Media Group to Offer Disability-Focused Service Training

AHLEI and Pacific Asia Travel Association Sign Memorandum of Understanding

American Hotel & Lodging Educational Institute Honors Joanne Goodman as Outstanding High School Educator

American Hotel & Lodging Educational Institute Honors Best Western’s Ron Pohl with Arthur Landstreet Award

AHLEI Publishes New Edition of Managing Service in Food and Beverage Operations

Travel Oregon Becomes First State Tourism Agency to Earn Certified Guest Service Partner Designation from AHLEI

American Hotel & Lodging Educational Institute Honors Christine Saldanha as Outstanding Distance Learning Student

All News »

Please login or register to post a comment.