10 Targeted Ways to Help Your Customers Fall in Love with Your Business
May 23, 2016 10:03am
By Jana Love
How do you make your customers fall in love with your business? A crucial part of any business is building and nurturing the relationship. However, today an unhappy customer has a very powerful weapon to voice their opinion- it's called social media and the web. This is why it's even more critical to create memorable experiences so that they can fall in love with your business.
Focusing on creating excellent and memorable experiences for your customers is a business opportunity every day. Too many businesses today fall short of this, which gives you the perfect opportunity to court and nab new customers.
I recently read a blog by Brian Honigman posted in Kissmetrics that I feel gives great focus to areas that will definitely help your customers fall in love with your business. Brian's list:
Why don't you capitalize on putting these 10 ways to help your customers love you into practice and see what your return will be?
After a successful career in Sales and Marketing with Marriott International, Jana Love, co-author of the ProLearning Blog, founded ProShop Evaluation Services, Inc. in 1989. At that time, the company’s primary focus was mystery shopping of Sales/Catering and Reservations Departments. In 2002, she rebranded and refocused her company, becoming ProSolutions, LLC, and expanded the company’s services and models to include a wide variety of consulting, training solutions, pricing research, and performance improvement options. Jana’s passion behind the company’s tag line, “The Total Customer Experience Company” is truly what drives the business culture. As the President and CEO, she leads her team in all efforts, which includes offering customized solutions to all of their customers.
Contact: Jana Love
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