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Top 25 : Dec 2017

Hospitality Trends 2018 – What’s Happening in Hospitality

December 6, 2017

By Robert A. Rauch Each December, we come out with my trends for the following year. Last year we led with Artifical Intelligence and Robotics. In May, 2017,...

Interstate Hotels & Resorts Executes Agreement to Acquire the Management Agreements of 83 Properties from White Lodging

December 6, 2017

ARLINGTON, Va., December 6, 2017—Interstate Hotels & Resorts (“Interstate” or the “Company”), the global leader in...

GDPR Countdown: How Will the New EU Data Protection Laws Affect Hotel Marketing?

December 4, 2017

By Tris Heaword Proposed new restrictions to EU data protection laws will soon limit how tech companies such as Facebook and Google collect customer...

Dear Airbnb…

December 5, 2017

By Daniel H. Lesser Airbnb started as an online marketplace founded by two unemployed entrepreneurs who seized upon an opportunity to earn money by...

5 Essential Things to Know About Your Customers, and How You Can Use Them

December 4, 2017

By Benjamin Habbel They’re tech-savvy, experienced-focused and expect a certain level of personalization from booking to check-out. Here are...

Using Gamification to Sell Guestroom Upgrades

December 6, 2017

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Selling room upgrades is a vital tactic for generating incremental revenue and filling unused...

Ames Boston Hotel Earns “Conversion of the Year” Award From Hilton’s Curio Collection

December 27, 2017

BOSTON, MA (December 27, 2017) - The historic Ames Boston Hotel, a member of the Curio Collection by Hilton™ and...

American Express Travel Reveals Emerging Trends and Top Ten Destinations for 2018

December 13, 2017

NEW YORK--December 13, 2017--According to a new survey conducted for American Express Travel, travelers in the United States are focused on pursuing their...

BENCHMARK®, a Global Hospitality Company, Sweeps HSMAI Adrian Awards

December 7, 2017

Brand Positioning Initiatives, Marketing Platforms Win 15 Awards The Woodlands (Houston), Texas, December 2017 … They are the “Oscars of the...

How to Encourage Guests to Write Hotel Reviews on TripAdvisor, Yelp, Google and Facebook

December 22, 2017

by Nancy Huang Online guest reviews are more important than ever. In researching hotels, potential customers are proactively seeking information about the...

HSMAI Honors 2017 Top 25 Extraordinary Minds

December 18, 2017

Recipients in Sales, Marketing, and Revenue Optimizationto be recognized at Adrian Awards Gala (McLean, VA, December 18, 2017) The Hospitality Sales and...

Nobody Asked Me, But… No. 188: Hotel History: The Pierre Hotel, New York City*

December 7, 2017

Hotel History: The Pierre Hotel (1930) 5th Avenue and 61st Street, NYC Did you read last year that the penthouse triplex at the Pierre Hotel in New York City...

Maestro PMS Localised Capabilities, International 24/7 Support Wows UK Clients

December 6, 2017

Maestro VAT Processes Add to ‘Meaningful’ Bottom Line for UK Hotel Company Markham, Ontario – December 6, 2017 – Maestro PMS continues...

Guest Relationship Building is a Key Differentiator for Our Hotel: An Interview with the GM of Portfolio Hotels & Resorts

December 6, 2017

Imran Jivani shares how Rover Mobile PMS by StayNTouch has amplified the success of Hotel Chicago West Loop In an interview, Imran shares his insights about...

10 Secrets for Stellar Email Opens & Click-Throughs

December 5, 2017

Best Practice Guide for Hotel Digital Marketers  Emails are the first, and often the last contact guests have with your hotel. The impact is the same as...

Thor Equities Acquires The James New York - SoHo

December 18, 2017

New York, December 18, 2017 – Thor Equities, a global leader in urban real estate development, leasing and management, has closed on its acquisition of...

CRM Case Study: Hotel Granduca Austin

December 27, 2017

Cendyn success story  Hotel Granduca Austin, one of the “Leading Hotels of the World,” is just minutes from downtown Austin’s vibrant...

The HVS Quarterly Macau Update

December 4, 2017

By Christy Tung and Daniel J Voellm The past two years have been a difficult period for Macau since the Chinese President Xi Jingping announced a campaign to...

California Labor & Employment Law Update: Key Changes in 2017 and What’s Slated for 2018

December 13, 2017

By Jim Butler and the Global Hospitality Group® Hotel Lawyers | Authors of www.HotelLawBlog.com 12 December 2017 California has enacted a number of new...

Conrad Hotels & Resorts Opens Conrad Cartagena Marking Brand First in Colombia

December 5, 2017

CARTAGENA, Colombia (December 2017) — Conrad Hotels & Resorts, Hilton’s (NYSE: HLT) smart luxury hotel brand, today announces the opening of...

CEO Pay: Analysts’ Forecasts and Compensation

December 11, 2017

By Giuliano Bianchi  CEO pay is a controversial topic as some executives have benefited massively from stock options even when their firms have not...

Time To Line Up Your 2018 Goals

December 27, 2017

By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com) Occupancies and rates have been steady if not growing throughout the calendar year of 2017. The...

CBRE Hotels Arranges Sale of the Hyatt Place San Diego/Vista-Carlsbad Hotel

December 7, 2017

Newport Beach, California – December 7, 2017 – CBRE Hotels has arranged the sale of the 150-room Hyatt Place hotel at 2645 South Melrose Drive in...

Guests and The Great Outdoors

December 6, 2017

A hotel’s rooftop used to be just that – a rooftop, and in terms of revenue, wasted space. Not any longer. Hotels are getting more creative and...

Don’t Forget the Forgetting Curve! Using Neuroscience to Create Re-memorable Training for Revenue Managers (and others!)

December 4, 2017

by W. Todd Maddox, Ph.D., David Hayes, Ph.D., Joshua Hayes, MA Hoteliers know the demand for well-trained revenue managers (RMs) has exploded in recent years....

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