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Top 25 : Dec 2016

Robert Rauch’s Top 10 Trends in Hospitality for 2017

December 1, 2016

Just 10 years ago, Facebook morphed into a mainstream business tool, Twitter arrived, the iPhone exploded on the scene and Android phones were born. Today, the...

How Self-Service Technology is Enhancing the Guest Experience

December 7, 2016

 by Natasha Stokes          At hotels around the world, the friendly face of a concierge who remembers your name could soon be...

Hotel Online’s Top Read News for 2016

December 29, 2016

As we look toward 2017, here's a look back at each month's top headlines in 2016 from Hotel-Online! January 2016: 4 Ways Luxury Hotels Can Use...

Hotel Marketing: 10 Things That Worked in 2016

December 14, 2016

Marketing can often seem like a bottomless pit of possibilities. The days of investing in only a few marketing channels are long gone. Now, there are endless...

Where the OTAs are Going Next: The Evolution of Voice Search for Hotels

December 15, 2016

By Natasha Prats At the recent Skift Global Forum 2016, the major OTAs discussed the future of online travel. Most of them are pretty convinced that the...

Maestro PMS Social Media Tools Give Independents Increased Bookings, Top TripAdvisor Ratings

December 14, 2016

Social-Media Savvy Maestro Connects Guests with Channels for Positive Property Reviews; Facebook Direct Booking Widget Delivers Instant Direct Reservations...

What Hotels Can Learn From Walmart

December 7, 2016

By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca) Years ago, and well before my hotelier days, I traveled to Bentonville, Arkansas selling ergonomic furniture,...

Conquering Complaints™: Part One – A Complaint Is Like A Carrot

December 8, 2016

By Doug Kennedy Recently I was asked by a long-term client to offer a training module specific to handing guest complaints.  Now I’ve always...

What Drives Guests to Be Promoters of Your Brand?

December 14, 2016

In previous research conducted, we’ve seen that the Net Promoter Score has a positive correlation to a hotel’s TripAdvisor rating....

Condé Nast Traveler Reveals The Winners Of The 2017 Gold List Award

December 20, 2016

December 20, 2016 (New York, NY) – Condé Nast Traveler today announced the results of its 23rd Annual Gold List Award. The Condé Nast...

How to Jumpstart Your Hotel’s Direct Bookings through Search Engine Marketing

December 28, 2016

By Mariana Safer and Carmine Fischetti The Hotel Yearbook has just released its 2017 Special Edition on Digital Marketing, featuring expert insight from...

Marriott Takes Top Spot Leading Franchise Companies in Global Hotel Construction Pipeline with 2,021 Projects

December 27, 2016

December 27, 2016 – PORTSMOUTH, NH Analysts at Lodging Econometrics (LE) report that the four leading franchise companies in the Global Hotel...

HSMAI Names Top 25 Extraordinary Minds in Hospitality Sales, Marketing, & Revenue Optimization for 2016

December 13, 2016

The Hospitality Sales & Marketing Association International (HSMAI) is proud to announce its 2016 honorees for The HSMAI Top 25: Extraordinary Minds in...

iBeacons? Eddystone?  How Do You Choose Which Beacons to Have Faith In?

December 7, 2016

Beacon agnosticism and the real truth about beacons By Dr. Michael Arner Having learned dutifully that “hardware sales are a race to the bottom,”...

Hotel Development Partners and Hotel Equities Celebrate Topping Off of Residence Inn by Marriott in Dunwoody, Georgia

December 19, 2016

(December 19, 2016) ATLANTA, GA – The new Residence Inn by Marriott Atlanta Perimeter Center Dunwoody, owned by Atlanta-based Hotel Development Partners...

New York City’s Historic Sohotel Chooses ALICE for Guest and Staff Communications

December 6, 2016

ALICE Suite Helps Staff Deliver Impeccable Service Even While Sohotel Is Under Renovation New York, NY -- Hotel operations platform ALICE announces New York...

New LUMA Hotel Times Square Website Embodies Flair of Iconic Neighborhood

December 6, 2016

Shining bright in the heart of Midtown Manhattan’s Times Square, the brand new LUMA Hotel Times Square has partnered with HeBS Digital to launch a...

American Liberty Hospitality Makes Owner Profitability Job One

December 12, 2016

Family Owned Operator Puts Leading Edge Financial Management Tools to Work for Stronger Property Performance PITTSBURGH – December 12, 2016 – Nick...

Duetto and TravelClick Launch Automated Demand360-Driven Revenue Strategy with KSL Resorts

December 7, 2016

With TravelClick’s Demand360 for Duetto, Hotels can Optimize Pricing Strategies by Seamlessly Integrating Future-Looking Competitor Demand Data San...

Nobody Asked Me, But… No. 171: Hotel History: Hotel Theresa (1913)

December 20, 2016

by Stanley Turkel, CMHS Hotel History: Hotel Theresa, “The Waldorf of Harlem” Fidel Castro’s recent death brings to mind his visit to New...

How to Jumpstart Your Hotel’s Direct Bookings through Search Engine Marketing

December 7, 2016

By Mariana Safer and Carmine Fischetti                 More than 25% of direct...

Intelity Installs Tablets in Hotel Rooms, Lobby at The Collector Luxury Inn & Gardens

December 12, 2016

ORLANDO, Fla. – Dec. 12, 2016 – Leader in hotel guest technology Intelity will introduce hotel tablets installed with the ICE guest engagement SaaS...

New Radisson RED Hotel Employs ASSA ABLOY Hospitality Mobile Access as Key Part of Dedicated Hotel App

December 7, 2016

Millennial-facing hotel brand gives mobile-oriented travelers seamless control over hotel stay with keyless technologies on hotel app Stockholm –...

Robobutlers, Morphing Hotels, Choosing Dreams and Longevity Spas: Check in to the Smart Hotels of the Future

December 12, 2016

DALLAS, Dec. 12, 2016 -- When travelers check into a hotel in 2060 they can expect it to feature augmented reality, artificial intelligence, morphing...

Sale of Holiday Inn Orlando-Disney Springs Area Handled by The Plasencia Group

December 19, 2016

Tampa, Fla.  (December 19, 2016) – The Plasencia Group is pleased to announce the sale of the Holiday Inn Orlando-Disney Springs Area, located in...

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