How Do Hotels Fill Those Last Available Rooms?
October 17, 2017
By Leora Lanz
Hoteliers, marketing directors, and revenue managers in particular are continuously learning how to put the pieces of the puzzle together when...
When Guests Complain, Be All EARS!
October 11, 2017
By Doug Kennedy
Considering all of the many components of a positive guest experience during even just a 24 hour stay, and how many guests are in a hotel on...
It’s Not All About Millennials
October 4, 2017
Why is every hotel trying to attract millennials these days? They aren’t the only powerful demographic out there, and hotels shouldn’t necessarily...
What Makes a Great Hospitality Leader?
October 3, 2017
By Jos Jumelet
There are a plethora of lists of traits of Business Leaders but what makes a great Hospitality leader?
According to Forbes, the 10 traits...
What You Need to Know About Drone Photography for Hotels
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com)
The saying goes, “A picture is worth a thousand words.” Now imagine what a video says!...
Modern Hospitality: Striking the Right Balance Between High-Tech and Human
October 5, 2017
By Natasha Stokes
From iPad ordering to robot concierges, technology is automating many aspects of dining and hotel experiences – and freeing up...
How Paris Takes Luxury Hotels to a New Level
October 19, 2017
By: Neasa MacErlean
When the rich and famous head to Paris, there are a select few addresses that their chauffeur-driven cars whisk them to.
The Big Hotel Technology Debate: One-Stop Shop vs. Best-of-Breed
By Glenn Wirick
It’s been hotly debated within the travel technology industry whether putting all of your eggs in one vendor basket, or spreading...
Conrad Hotels & Resorts Assumes Management of The London NYC; Plans Renovation and Rebranding to Conrad New York Midtown
NEW YORK and MCLEAN, Va. – October 3, 2017 – Conrad Hotels & Resorts, a Hilton (NYSE: HLT) luxury hotel for the smart luxury traveler, today...
Florida’s Walt Disney World Swan and Dolphin Resort Completes $140 Million, Three-Year Renovation
October 2, 2017
LAKE BUENA VISTA, Fla. – Oct. 2, 2017 – The Walt Disney World Swan and Dolphin Resort has completed the largest transformation...
How Hotels Can Mitigate the Digital Impact of Natural Disasters
By Matt Tutt
With this year’s Atlantic hurricane season being one of the 10 most active hurricane seasons on record (14 named storms and 8...
CBRE Hotels Arranges Sale of Hampton Inn & Suites in Santa Ana, CA
Newport Beach, California – October 2, 2017 – CBRE Hotels has arranged the sale of the 121-room Hampton Inn & Suites Santa Ana/Orange County...
Use Hotel Website Content to Increase Your Revenue
October 12, 2017
By Vikram Singh
Contrary to what you might have heard, people still read. We read quiet a lot actually, but much of our reading has moved over to a screen...
Why Hotels Are Getting Serious About Relaxation and Wellbeing
October 16, 2017
By Natasha Stokes
With physical and mental wellbeing a top priority for growing numbers of people, many don’t like to leave their healthy habits at...
Hotels Are Leaving Money on the Table: StayNTouch Guide Explores Strategies for Maximizing Guest’s Share of Wallet
October 10, 2017
Loyalty and bookings are not enough - hotels must increase guest spend
Bethesda, MD (October 10, 2017) – In simple terms, share of wallet (SOW)...
SHR CEO to Speak on Global Technology Panels in Hong Kong and Singapore
HOUSTON, TX, HONG KONG, SINGAPORE, October 4, 2017—Rod Jimenez, CEO for SHR, Sceptre Hospitality Resources, a leading provider and pioneer of advanced...
Scent of a Lobby
October 26, 2017
By Benoit Gateau-Cumin
Have you noticed, in recent years, that little “je ne sais quoi” that feels so familiar when you step into the lobby...
Milestone Launches “True” Mobile First Hotel Website Design
Milestone applies techniques from mobile apps to provide a true “mobile first” experience for its customers.
Santa Clara, CA | October 17,...
IHG Appoints Claire Bennett as Chief Marketing Officer
IHG® (InterContinental Hotels Group), one of the world’s leading hotel companies, has today announced the appointment of Claire Bennett as Chief...
Resort Fee Litigation Advisory Group: Impending Eruption of Litigation over Resort Fees?
By Jim Butler and the Global Hospitality Group®
Hotel Lawyers | Authors of www.HotelLawBlog.com
2 October 2017
Note: If you are a consumer with a Resort...
Hospitality Financial Leadership - Food Cost and the 80/20 Rule
October 23, 2017
By David Lund
We have all heard of the 80/20 rule. But I am willing to bet most of you have not heard it in conjunction with the words "food cost."...
Karl Bieberach-Dielman Will Join Rosewood Hotel Group as Chief Development Officer
October 31, 2017
International hotel management company Rosewood Hotel Group strengthens its development division with the appointment of Karl Bieberach-Dielman as chief...
Joseph Fox Joins BirchStreet Systems as Chief Strategy Officer
Newport Beach, CA – Oct 3, 2017 – BirchStreet Systems, Inc. , the leading Cloud-based Procure-to-Pay platform serving the Hospitality...
How to Manage Your Hotel’s Online Reputation
London UK/Spokane WA - October 2, 2017 - Online reputation has become vitally important across all industries and for those operating in the hospitality sector...
IMH Financial Corporation Acquires Sonoma’s Historic Farmstead, MacArthur Place Hotel & Spa
October 4, 2017 (Scottsdale, Ariz.) – IMH Financial Corporation, the real estate, finance, and hospitality investment company, has...