7 Trends for the Internet of Things in Hospitality
August 23, 2016
By: Jesse DePinto, Product Manager at Telkonet, Inc.
There is no doubt that the Internet of Things will impact the way we do business today. Intel...
Hotel Guests Engaged During Stay 40% More Likely to Come Back
August 24, 2016
Local Measure, the leading location-based social media platform for hotels, today released the results of a 16 month study across 75 hotels and...
Austin, Still Not a Top 25 U.S. Hotel Market?
August 17, 2016
By Chris Remund
Over the past several years, Austin has been one of the fastest developing cities in the United States. Festivals such as South by...
Zika and Tourism – Let’s Put This in Perspective
August 29, 2016
by Michelle Renn
Zika is gripping national and international headlines on a daily basis.
With tourism being the lifeblood for hospitality and the flow of...
Three Tips to Create a Memorable Experience For Your Guests
August 22, 2016
by Bryan K. Williams
Could it be? Is it even possible? What are the chances that every touchpoint is memorable? Each team member is engaged. All leaders act...
Ranking Hotel REITS: Highest EBITDA & Lowest Overhead
August 10, 2016
Which Hotel REITs Achieved the Highest Hotel EBITDA Margins and the Lowest Management and Overhead Expense Ratios in 2015?
By Hans Detlefsen, MPP,...
TravelClick Hosts Complimentary Webinar on Q2 2016 Global Hotel Industry Performance
August 9, 2016
Competing in the New Reality of Destructive Demand
NEW YORK (August 9, 2016) — TravelClick, a global provider of innovative cloud-based solutions that...
17 Things to Consider When Planning for 2017
1. BUILD YOUR ANNUAL STRATEGIC PLAN
Include as many of your leaders, supervisors and up-and-comers as possible in your planning process.
What if Airbnb Built a Hotel?
August 5, 2016
What if Airbnb built a hotel? Ian Schrager said on stage at this year’s BLLA conference that, in some ways, Airbnb is the boutique hotel of one. So, what...
SiteMinder Report: Average Booking Value on Direct Hotel Websites Nearly Double That on Third-Party Channels
Dallas, US – The average booking value hotels are realizing on their direct website is nearly double the value they are receiving from third-party...
Maestro PMS Inks System Installation Agreements with 26 Properties
Two Multi-Property Groups and 18 Standalone Hotels Select Maestro PMS for Hotel Management
August 10, 2016 – Maestro PMS announced it inked agreements...
Maestro PMS Launches Personalized ResWave Internet Booking Enhancements at Users Conference
August 31, 2016
Personalized Loyalty-Based and Shoulder Rate Capabilities; Customizable User Experience Lets Bookers Add Stay Activities; Creates Tailored Event Itinerary with...
FelCor Completes Sale of 560-Room Renaissance Esmeralda Indian Wells Resort for $75.9 Million
August 3, 2016
IRVING, Texas--August 3, 2016--FelCor Lodging Trust Incorporated (NYSE: FCH) today announced that it sold the 560-room Renaissance Esmeralda Indian Wells...
Your Guests Use Netflix, Amazon and Uber. What Does This Mean for Your Hotel?
From Amazon in retail, to Uber in transportation and Airbnb in hospitality, a variety of businesses across multiple industries are embracing platform...
ALICE Concierge Delivers a Customized Solution at NYC’s Dream Downtown, Quickly Helping the Concierge Team Take Guest Satisfaction to New Heights
NEW YORK, August 29, 2016 – In just a few months since adopting the new ALICE Concierge tool, guest services at Manhattan’s 314-room Dream Downtown...
Nobody Asked Me, But…No. 165: Hotel History: Hotel duPont, Wilmington, Delaware*
August 15, 2016
By Stanley Turkel, CMHS
At its opening in 1913, the Hotel duPont was designed to rival the finest hotels in Europe. The new hotel contained 150 guest rooms, a...
BirchStreet Procure-to-Pay Solution is Fully Deployed Across Starwood Hotels & Resorts North American Properties
BirchStreet Deployment in North America is Complete
NEWPORT BEACH, Calif. and STAMFORD, Conn. – August 9, 2016 – BirchStreet Systems announced...
Eric Holder’s Next Challenge? Training 640,000 Airbnb Hosts About Unconscious Bias
August 19, 2016
by Bashar Wali, Principal / President & Chief Creative Officer, Provenance Hotels
Good Luck, Mr. Holder. Seriously!
Let me be clear: I’m...
Achieving Total Revenue Management with Your Existing RMS
Four Steps to Getting There
by Bernard Ellis
Technology is often blamed for raising the biggest barrier to embracing a "total revenue management"...
Is the Olympics Really Good for Tourism?
August 30, 2016
After the 24-hour news cycle ends and the athletes return home, is there tourism value for the Olympics host country? With the billions spent on hosting the...
US RevPAR Forecast Lowered to 3%-4% Amid Signs of Fatigue
August 2, 2016
NEW YORK - August 2, 2016 - US lodging fundamentals are decelerating and signs of fatigue are signaling a negative turn could be ahead, according to Fitch...
Hotel Website Design and Usability: Top 10 Mistakes
By Vikram Singh
Hotel website design, like any kind of design, is subjective. Nothing is more painful than a website design “discussion”...
Redefining Luxury for 21st Century Hotels
by Maggie Nichols | 30 August 2016
It’s 1930 and you’re checking into one of the finest luxury hotels in the atmospheric Italian city of...
The Incredible OTA Stat That Everyone Has Forgotten About…
Sometimes, we all need to be reminded of just how much we’re throwing away by leaning too heavily on OTAs as a primary source of online bookings....
Gopinath Ramanan joins GuestTek as SVP of R&D and Product Management
August 1, 2016
Calgary, Alberta – August 1, 2016 – GuestTek, a global leader in broadband technology and interactive solutions for the hospitality industry,...