Just the Facts, Ma’am: Direct Bookings are 9% More Profitable for Hotels
May 23, 2016
OTAs, metasearch, wholesalers and traditional travel agencies can be an important part of the mix, but they are no match for booking direct
May 23, 2016...
The “Internet of Things” Is Making Hotels Smarter
May 4, 2016
By Aravind Chamarti, Ph.D.
Imagine a hotel experience in which guests’ smartphones ask permission to access hotel preference settings hours before...
Federal Judge Takes Decisive Action to Protect Hotels from ADA Abuse by a High Frequency Litigant: ADA Compliance and Defense Lawyer
May 3, 2016
By Jim Butler and the Global Hospitality Group®
Author of www.HotelLawBlog.com
3 May, 2016
Federal Judge Takes Decisive Action to Protect Hotels...
GoConcierge Takes Luxury to a New Level
May 25, 2016
Web Based Application Adds Efficiencies Throughout Hotel Operations
BEVERLY HILLS, CALIF.—May 25, 2016—GoConcierge, the lodging industry’s...
Marriott’s Bid for Starwood Challenged in Lawsuit by Hotel Owners
May 11, 2016
Owners of hotels in Chicago and New York filed suit Tuesday
Plaintiffs say deal would violate exclusivity agreements
by Chris Dolmetsch...
Navy Lodge Program Honors 2015 Worldwide Award Winners
May 9, 2016
The Navy Lodge Program announced its 2015 award winners during its annual worldwide Training and Strategy Workshop. The awards highlight outstanding guest...
John Johnstone C.M.C. Joins The Broadmoor as Vice President of Food & Beverage
Colorado Springs, Colorado – May 11, 2016 – As The Broadmoor in Colorado Springs approaches its Centennial in 2018, it is honored to announce the...
Where Are the STRONG Leaders?
May 16, 2016
By Bryan K. Williams
What does it mean to lead? At least two conditions must be met. First, you must have a clear destination in mind. Secondly, at least one...
Hospitality Focus on Construction Costs
May 27, 2016
By Elaine Sahlins
The feasibility of a new hotel is driven by a number of factors, foremost among them – the availability of sites, the costs to...
Add WhatsApp to Your Hotel Engagement Strategy and Why You Should
May 10, 2016
As of February 2016, WhatsApp surpassed the 1 billion users mark. That means 1 in 7 people in the world now use it and what’s more, 42 billion messages...
U.S. Hotel Revenue Growing, but Slowing
May 24, 2016
U.S. Hotel Operating Performance Takes a Breather in 2015
Atlanta – May 24, 2016 – U.S. hotel revenue growth is slowing down, while expenses are...
Book. Stay. Go. Launches SaaS-Enabled Hotel Marketplace, Featuring Mobile Check-in and Mobile Room Keys
May 13, 2016
Book. Stay. Go. launches with over 60 luxury & lifestyle hotels in six U.S. cities, including San Francisco, Miami, New York City, Chicago, Las Vegas, and...
McWhinney and Sage Hospitality to Develop The 164-room Elizabeth Hotel in Fort Collins, CO
Fort Collins, Colo. (May 10, 2016) – McWhinney, a Colorado based national real estate development company, and Sage Hospitality, a national hotel...
What Does A Website Award Do For Your Hotel?
PARSIPPANY, NJ - May 10, 2016 What does a Website Award do for your Hotel? Nothing. Yes, you read that correctly. Let’s backtrack a...
The Front Desk Is Not A Dinosaur - But Your “Brand” Might Be If You Completely Eliminate It (A Rebuttal)
May 18, 2016
By Doug Kennedy
Recently I read an article from the CEO of a technology company asking the question: “Is it time to remove the front desk from...
TravelClick’s iHotelier Web 3.0 Booking Engine Named Best Hotel and Lodging Interactive Application
May 17, 2016
Innovative Reservations System and Merchandising Platform Wins Prestigious Web Marketing Association Award
NEW YORK – May 17, 2016 –...
InterContinental Hotels Group Reports First Quarter 2016 Trading Update
May 6, 2016
Global Q1 comparable RevPAR up 1.5%1
Enhanced global scale: 5k rooms opened, increasing net system 2.7% YoY to 742k rooms
STOP Selling to the Masses. Start by Creating Guest Personas
May 2, 2016
by Donna Lewis
Essentially hotels offer a place to stay in a given location, and everyone needs that right? Which means a hotel’s target audience is...
Benchmark Hospitality International Announces The Grove Resort & Spa
An 878 All Suite Family Friendly Resort to Open Fall 2016 in Orlando
The Woodlands (Houston), Texas, May 2016 … Benchmark Hospitality International, a...
The Go Go Boomer Generation
By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca)
A recent newspaper articled dedicated to the financial requirements of retirees proposed a treatise on the...
Interstate Hotels & Resorts Acquired by Kohlberg & Company from Thayer Lodging and Jin Jiang International Hotels
ARLINGTON, Va. / NEW YORK, N.Y. May 4, 2016 – Interstate Hotels & Resorts (“Interstate” or the “Company”), the global leader...
NAVIS Launches Competitive Edge Calculator to Help Hotels and Vacation Rental Management Companies Uncover How Much Revenue They are Leaving on the Table
Improving your team’s ability to convert existing demand may be the holy grail for lodging providers to increase profits; interactive new tool offers...
Customer Service Expert Introduces B.W. Leadership Academy
May 26, 2016
(BALTIMORE, MARYLAND – May 26, 2016) – Dr. Bryan K. Williams, the leading expert on customer service, recently announced the launch of the B.W....
How a New Type of Coworker is Changing Office Life
Your coworkers sitting nearby probably know how you take your coffee or the song you play when you need creative inspiration.
However, in the modern office...
Put Some Sizzle In Your Summer ADRs
May 19, 2016
It’s that time of year again! Summer is around the corner and there’s an almost unlimited supply of hotel deals to be found, so your standard 10-15...