Predictions in Hospitality Social Media Customer Care
April 6, 2016
Best practices for meeting customers where they already are, and listening and engaging on a near real-time basis.
by DJ VALLAURI
Can you remember the days...
World’s Top 50 Hotel Brands by Value: Inaugural Report by Brand Finance
April 19, 2016
World’s top 50 hotel brands valued for the first time
Data shows Hilton is the most valuable individual brand
Marriott-Starwood merger will...
Customer Service: Say This, Not That
By Jana Love
In an economy where the customer is becoming increasingly more demanding and competition is all around you, what can you do to stand out and give...
The Best New Hotels in the World: Condé Nast Travelers Hot List 2016
April 21, 2016
For this 20th edition of the Hot List—our picks of the year’s top hotel openings—editors and reporters crisscrossed six continents and 36...
How Hotels Can Compete for Revenue Against the Growing Threat of Airbnb?
April 14, 2016
Gabor Forgacs and Frederic Dimanche
The Airbnb business model is driven by solid economic fundamentals but hotels can offer value as well ...
Hotels Up Their Game for Fitness Conscious Guests
April 4, 2016
By Laura Agadoni
Whether they’re on a business trip or on holiday, a growing number of travelers are keen to keep up their workout regime away from...
Global Hotel Ranking – Top 10: What Does the Future Hold After the Marriott-Starwood Merger
An analysis by MKG Group and presented by HospitalityOn
The acquisition of American group Starwood Hotels & Resorts by Marriott International should...
The Hotel Industry - From the Humble Inn to a Multi-Billion Dollar Business
The hotel sector tells an exciting story; from the advent of air travel to robotic receptionists, we reflect on two centuries in four minutes.
Check out our...
An Uber Point of View on Airbnb
April 20, 2016
By Larry Mogelonsky, MBA, P. Eng. (www.lma.ca)
As of this writing, my home city of Toronto has been locked in a bitter, years-long feud between the...
Downtown Los Angeles - “The Next Great City”
April 12, 2016
By Sandra Lien
Fifteen years ago, Downtown Los Angeles was best described as an urban wasteland, with 28 million square feet of available office space, an...
Cornell Study: Hotels Managers Shouldn’t Overdo Responses to Online Review
Ithaca, NY, April 19, 2016 - A new study from Cornell University suggests that hotel guests appreciate substantive responses to negative reviews, but operators...
2016 and Beyond – Official Forecast by Robert A. Rauch
April 5, 2016
2016 is looking to continue the trend line of 2015 albeit with a somewhat muted feel. While average daily rate growth (ADR) will be a solid...
JV Creates Carver-Olson Hospitality Search
April 26, 2016
Brings Task Force and Executive Search Together
ATLANTA, GA – April 26, 2016– Joel Carver, President and CEO of Atlanta based Carver Hotel Group,...
Adrift Hotel and Spa Reaches Over Half a Million Through Captivating Guest Stories Captured with Flip.to
April 13, 2016
Advocacy platform bolsters marketing and revenue, builds affinity, and inspires new guests for Pacific Northwest property
ORLANDO, FL — April 13, 2016...
The Painful Truth About Hotel Website SEO
April 7, 2016
You are a director of sales and marketing overseeing all day-to-day activities for your property, maybe several properties, from meeting/group sales...
Marriott and Starwood Stockholders Vote to Approve Merger
April 8, 2016
Bethesda, MD and Stamford, CT, April 8, 2016 – Marriott International, Inc. (NASDAQ: MAR) and Starwood Hotels & Resorts Worldwide, Inc. (NYSE: HOT)...
Despite Growth, Lodging Turns Cautious
by Daniel Lesser
The US lodging market has experienced its 72nd consecutive month of positive albeit decelerating growth in revenue per available room...
Knowland Releases New Groups and Meetings Market Analytics Platform
Groups and meetings intelligence company introduces dynamic new product to help hotel enterprise-level management teams see the big picture of the group...
Phase II of Penn State Study Reveals Airbnb Revenue in Los Angeles Driven by “Illegal Hotels”
April 1, 2016
WASHINGTON, D.C., April 1, 2016 – Today the American Hotel & Lodging Association (AH&LA) released Phase II of a study conducted by the...
Sonnenblick-Eichner Company Arranges $65 Million of First Mortgage Financing for the Marriott Monterey Hotel in Monterey, CA
Los Angeles, CA April 12, 2016 – Real estate investment banking firm Sonnenblick-Eichner Company has arranged $65 million of first mortgage debt for the...
Personal Luxury Resorts & Hotels and Benchmark Resorts & Hotels Fire Up Local Flavors for National Grilled Cheese Month
The Woodlands (Houston), TX (April 2016) – Benchmark Hospitality International celebrates National Grilled Cheese Month this April with a menu of...
Benchmark Hospitality Int’l Adds Spanish Garden Inn in Santa Barbara to Its Personal Luxury Resorts & Hotels Portfolio
The Woodlands (Houston), Texas, April 1, 2016 … Benchmark Hospitality International, a leading U.S.-based hospitality management company, today added...
Anbang Bows Out; Starwood Reaffirms Commitment to Marriott Merger
Values Starwood at $77.94 Per Share or $13.3 Billion; Total Per Share Value of $84.07 With Separate ILG Transaction Consideration
Provides Significant Upfront...
Maestro Analytics BI Turns Big Data into Big Benefits for Indie Hotel Operators
Operators Leverage Guest Preference Data to Increase Revenue with Personalized Marketing; Accurate Performance Metrics Identify Markets, Segments and Dates for...