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Top 25 : Mar 2016

10 Things You Need to Know About Millennial Travelers

March 23, 2016

Millennials already make up 40% of leisure travelers who book travel online. They’ve grown up in the digital age so tech is part of their DNA. They...

Hilton and IBM Pilot “Connie,” The World’s First Watson-Enabled Hotel Concierge

March 9, 2016

MCLEAN, Va. - Hilton Worldwide (NYSE: HLT) and IBM (NYSE: IBM) today announced a collaboration to pilot "Connie" - the first Watson-enabled robot...

Marriott Counters – Starwood Accepts

March 21, 2016

BETHESDA, Md. and STAMFORD, Conn., March 21, 2016 -- Starwood's Board of Directors determined that revised terms from Marriott constitute a...

Hoteliers, the Party is Over; Act Now

March 2, 2016

By  Joel Ross The black swans have landed and the party is over. U.S. hotels’ revenue per available room in January grew 2.4%, according to...

Never Try To Prove Guests Wrong, Even When They Are!

March 9, 2016

By Doug Kennedy Coming up through the ranks in the hotel industry, I remember well hearing my managers use the old adage “The customer is always...

Do You Really Need a Separate Brand for Millennials?

March 1, 2016

By Vikram Singh Almost every other week, there is an article about how hotels are trying to “embrace” the Millennial traveler. Basically,...

Thomas Klein Tapped as New Chief Operating Officer for Canyon Ranch

March 8, 2016

March 8, 2016 - We are pleased to announce the appointment of Thomas Klein as the new Chief Operating Officer for Canyon Ranch®, replacing retiring Peter...

Cooper Manning Joins AJ Capital Partners as Senior Managing Director - Investor Relations

March 31, 2016

Chicago, Ill. – AJ Capital Partners announced today the hire of a new member to its executive team.  Cooper Manning joins...

The Leading Hotels of the World Taps WayBlazer and IBM Watson to Launch Trip Discovery Tool on LHW.com

March 2, 2016

The Leading Hotels of the World and WayBlazer Launch Watson-Powered Travel Tool for More Personal and Intuitive Trip Planning NEW YORK CITY -- March 2, 2016...

Highgate Appoints Rob Dann as Executive Vice President of Operations

March 1, 2016

New York, NY – March 1, 2016 - Highgate, a premier hospitality investment and management company, has partnered with seasoned hospitality executive, Rob...

Starwood Determines Revised Anbang Proposal is Likely to Lead to a Superior Proposal

March 28, 2016

STAMFORD, Conn.- March 28, 2016 - Starwood Hotels & Resorts Worldwide, Inc. (NYSE: HOT) (“Starwood”) today announced that its Board of...

Three Secrets Your CMBS Banker Does Not Want You to Know

March 28, 2016

By Brian Holstein Navigating the CMBS market can be a confusing and challenging process.  Here are three CMBS secrets that will strengthen your...

$14-billion Bid for Starwood Hotels Puts Chinese Firm Anbang in Spotlight

Samantha Masunaga | Los Angeles Times | March 14, 2016

March 14--REPORTING FROM BEIJING -- A $14-billion bid for Starwood Hotels and Resorts Worldwide Inc. surfaced Monday, putting a spotlight on Chinese firm...

How Can Technology Improve the Guest Experience Before Arrival?

March 3, 2016

Using technology to own the digital conversation has become the most important aspect of most hoteliers’ jobs. It leads to increased direct engagement...

Hotel Loyalty - What’s Driving Customer Loyalty for Today’s Hotel Brands? A PwC Report

March 16, 2016

What do travelers find to be the most compelling aspect of hotel loyalty programs? Are the loyalty behaviors of Millennial travelers unique to this age group?...

Nobody Asked Me, But…No. 157: Hotel History: Ocean House (1868), Watch Hill, Rhode Island*

March 6, 2016

Available Now: My New Book “Great American Hoteliers Volume 2: Pioneers of the Hotel Industry” By Stanley Turkel, CMHS 1.  Hotel History:...

Millennials: Not as Fickle or Anti-Establishment as You Think, According to J.D. Power Report

March 29, 2016

Report on Millennial Generation Captures Data from More Than 600,000 Survey Respondents across 15 Different Industries WESTLAKE, Calif.: 29 March 2016 —...

Airbnb Stumbles Yet Again, this Time with West Bank Settlements

Thomas Lee | San Francisco Chronicle | March 11, 2016

March 11--Among the rapidly growing family of on-demand startups, I always thought Airbnb was the smart one. If Uber was the obnoxious, impulsive brother,...

NewcrestImage to Develop Dual-Branded AC Hotel and Hyatt Place in Oklahoma City’s Bricktown Historic District

March 31, 2016

NewcrestImage has purchased a 60,000 sq. ft. site in the heart of Oklahoma City’s Bricktown historic district for development of a dual-branded...

Starwood Merger Termination Would Temper Marriott’s Ratings Momentum

March 15, 2016

Fitch Ratings-New York-15 March 2016: Fitch Ratings would likely revise its Rating Outlook for Marriott International to Stable from Positive if Starwood...

Hilton Hotels Earns Honors in Word of Mouth, While Waldorf Astoria and Ritz-Carlton Get Upgraded in Social Media

March 10, 2016

Rankings of the Top U.S. Hotels Based on Social Media Performance and Word of Mouth Conversations TORONTO, ON – March 10, 2016 – Technology and...

The Site Visit: Revisited

March 31, 2016

Little Known Ways to Improve Site Visits and Close More Business The site visit is a major inflection point in the event planning process. It’s a make...

Anaheim Majestic Garden Hotel’s Reach Eclipses 100,000 Future Travelers in Just 6 Months with Flip.to

March 17, 2016

Advocacy platform helps former branded hotel become more independent ORLANDO, FL—March 17, 2016—The Majestic Garden Hotel, a castle-themed resort...

Intelity Provides In-Room and Mobile Guest Service Technology at Boston Harbor Hotel

March 30, 2016

Boston Harbor Hotel has partnered with Intelity for a high-tech guestroom upgrade during its renovation. BOSTON – March 30, 2016 –The Boston...

Hyatt to Acquire Thompson Miami Beach Hotel and Rebrand as The Confidante, Joining the Unbound Collection by Hyatt

March 24, 2016

CHICAGO- March 24, 2016 - Hyatt Hotels Corporation (NYSE: H) today announced that a wholly-owned subsidiary has entered into an agreement to purchase...

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