Hotel Development Cost Survey 2014/15
February 3, 2015
by Elaine Sahlins
HVS has tracked hotel construction costs throughout the United States since 1976. Each year, HVS researches development costs from our...
ReviewPro is the Fastest Growing Company in Hotel Reputation Management For the 2nd Consecutive Year
February 11, 2015
Barcelona, Spain - February 11, 2015 - Of all the online reputation management providers in the hotel industry, ReviewPro was the fastest growing for the...
Expedia Acquisitions Signal Tougher Times Ahead for Hotels
February 18, 2015
by Vikram Singh
Expedia, Travelocity and Orbitz walk into a bar.
“We do not serve second and third rate Online Travel Agents here,” says...
Hilton Worldwide Closes Sale of the Waldorf Astoria New York and Acquires Five Landmark Hotels
February 11, 2015 - MCLEAN, Va. - Hilton Worldwide Holdings Inc. ("Hilton Worldwide") today announced it closed its previously-announced sale of the...
Wyndham Hotel Group Acquires Dolce Hotels and Resorts for $57 million
February 2, 2015
PARSIPPANY, NJ, February 2, 2015 – Wyndham Hotel Group, a subsidiary of Wyndham Worldwide (NYSE: WYN), today announced it has acquired Dolce Hotels and...
Front Desk Training Can Help Secure More Direct Bookings
February 4, 2015
By Doug Kennedy
February 4, 2015
As hotel managers look to reduce the costs of customer acquisition by focusing on direct bookings, one often...
8 Must-haves in a Hotel’s Web Booking Engine
February 15, 2015
As a hotelier, you know that a website booking engine is more than just a tool… it generates commission-free revenues for your business by...
Handling Customer Complaints 101
February 10, 2015
By Katie Scheer
February 10, 2015
Customers come in all shapes and sizes, and we can probably all agree that the most difficult is the angry customer. This is...
Starwood Hotels CEO Frits van Paasschen Resigns; Director Adam Aron Appointed CEO on Interim Basis
February 17, 2015
STAMFORD, Conn. - February 17, 2015 - Starwood Hotels & Resorts Worldwide, Inc. (NYSE:HOT) today announced that Frits van Paasschen has resigned by mutual...
Forbes Travel Guide Announces 2015 Star Ratings
Forbes Travel Guide's Rating System Accelerates Worldwide Growth, Adds 18 New Five-Star Hotels in 2015Mexico and the Caribbean Gain Their First Five-Stars;...
Hyatt to Offer Free Wi-Fi to All Guests Independent of Booking Methods or Loyalty Programs
February 13, 2015
CHICAGO (February 13, 2015) – Effective February 14, 2015, all Hyatt hotels and resorts worldwide will provide free Wi-Fi to guests independent of booking...
Cendyn/ONE™ CRM Earns Trend Setter & Best Overall Value Awards in Info-Tech’s CRM Suites Study
February 24, 2015
Cendyn/ONE Also Recognized for Innovation and Focus on Data Intelligence as a Competitive Advantage
Boca Raton, Fla. - Feb. 24, 2015 - In a recent...
Cendyn Arcaneo® Announces Release of getregistered®, a Robust Web-Based Event Registration Software
February 23, 2015
Essential to the Global Planning Community - This dynamic application simplifies the event registration process, resulting in a unified experience for all...
Jack Antaramian, 73-year-old Prominent Naples, Florida Developer, Found Dead
Ryan Mills | Naples Daily News, Fla. | February 3, 2015
Feb. 02--Jack Antaramian, a 73-year-old prominent Naples developer, was found dead Monday, police said.
Police were investigating the death at Naples Bay...
Nobody Asked Me, But… No. 136; Hotel History: Hotel Albert (1883)
My New Book: "Hotel Mavens: Lucius M. Boomer, George C. Boldt and Oscar of the Waldorf"
By Stanley Turkel, CMHS
1. Hotel History: Hotel Albert:...
Hotels Discover Secret Weapon to Beat OTAs in Meta Search Engines
Charlottesville, Virginia (February 23, 2015) - Hotels using the Regatta booking engine on their websites now have a competitive advantage in meta search...
Low Oil Prices: Upside Potential for the Lodging Industry
February 5, 2015
By Mark Woodworth & Jamie LaneFor the past four years, there has been much to be happy about for most industry participants as the U.S. lodging industry...
Accor Appoints Marc Sternagel as Vice President of Operations for Midscale Brands
(February 10, 2015) - Accor North America, Central America and the Caribbean (NCAC) region has announced the promotion of Marc Sternagel to vice president of...
Personal Excellence: The Big Decision Each Person Must Make
by Bryan Williams
"The starting point of all achievement is desire". Napoleon Hill
No one can make you have enthusiasm. Success, vitality, and achievement...
Bucking the Resort Fee Trend by Chris Pulito, General Manager, Whiteface Lodge
February 12, 2015
Since it first emerged on the hospitality scene in the 1990s, the resort fee has become increasingly commonplace, extending beyond a few resort-dense tourism...
12 Most Interesting Food Trends of 2015
Greg Morago | Houston Chronicle | February 4, 2015
Feb. 03--Food trends hit us all the time. Sometimes they stick, sometimes they don't. For every trend that has legs (the cronut, the kale craze, the juicing...
Study Reveals That Travelers Prefer Summarized Review Content Over Full Text Reviews
Consumer research identifies how sites can present travel review content to increase consumer trust and bookings
Munich, Germany and New York, USA - February...
SiteMinder Heralds Hyatt in Florida as 16,000th Hotel
Dallas, U.S. - The global hotel industry’s leading provider of online distribution and direct booking technology, SiteMinder, today announces it has...
Undiscovered Theft of $872K Led Hotel Owner to Sell Due to Struggling Financial Performance
| Grand Haven Tribune, Mich. | February 2, 2015
Jan. 30--GRAND RAPIDS -- An Ottawa County woman pled guilty Thursday in a federal courtroom in Grand Rapids to a charge of wire fraud over several years,...
SkyWire Selects the World’s Most Secure Payment Processor and Data Center for POS and Spa Products
February 9, 2015
LAS VEGAS – Feb. 9th, 2015 – As news broke this week of a major hospitality management company being breached for a second time in a year, it's no surprise...