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PolyU Study Finds Russian Tourist Satisfaction Hinges on Hotel Features
January 25, 2018
The majority of Russian tourists are highly satisfied with Hong Kong’s upmarket hotels, according to the findings of a recent study by Dr Denis Tolkach...
PolyU Study Urges Hotels to Engage the Facebook Generation
November 30, 2017
Hotels should make greater use of social media to evaluate their performance from the customer’s perspective, according to Dr Bona Kim (Ph.D. graduate)...
PolyU Receives Donation from Zhejiang Drore Technology to Advance Hospitality and Tourism Education
September 27, 2017
The School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University received a donation of HK$1.08 million from Zhejiang Drore Technology...
The Honourable Sir Michael Kadoorie Bestowed SHTM Lifetime Achievement Award
September 25, 2017
The Honourable Sir Michael Kadoorie, GBS, L.L.D.(Hon), DSc(Hon), Commandeur de la Légion D’Honneur, Commandeur de L’Ordre des Arts et des...
PolyU Study Finds Understanding Travel Needs Can Help Improve Elderly Quality of Life
August 31, 2017
Identifying the travel needs of different groups of elderly people in Hong Kong is the first step in providing appropriate services that can improve their...
PolyU Scholar Honoured with McCool Breakthrough Award for Advancing Hospitality and Tourism Education
August 14, 2017
Professor Kaye Chon, Dean, Chair Professor of the School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) and Walter Kwok...
PolyU Study Finds Profound Changes in Chinese Visitor Profiles and Behaviour After Visa Liberalisation
July 27, 2017
The relaxation of visa regulations for mainland Chinese tourists visiting Hong Kong has dramatically increased the number of arrivals, almost completely...
PolyU School of Hotel and Tourism Management Ranked World No. 1
July 11, 2017
The School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) is ranked No. 1 in the world, according to...
PolyU to Host HONG KONG 2017: 3rd Global Tourism & Hospitality Conference
May 22, 2017
The School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University (PolyU) will host the HONG KONG 2017: 3rd Global Tourism &...
PolyU Study Finds More Knowledge Needed of Muslim Tourists’ Requirements
May 18, 2017
Although Muslim tourists constitute a large and growing sector of the travel market, greater awareness is needed of their specific requirements according to...
HNA Hospitality Group Gives Boost for SHTM to Advance Hospitality Education
April 20, 2017
The School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University (PolyU) is pleased to have received a RMB300,000 donation from the...
School of Hotel and Tourism Management Entered into Strategic Partnership with HNA Hospitality Group in Support of Talent Development
February 20, 2017
The School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University (PolyU) and the HNA Hospitality Group (HNA) have recently come...
PolyU Study Finds Chinese Hotels Must Act on OTAs
February 13, 2017
13 February 2017 - Hotels in China have “little negotiating power” with online travel agents (OTAs) and could do more to resist their increasingly...
PolyU Study Finds Guest Profile Matters for Hotel Bookings
January 18, 2017
When booking hotel rooms, guests with different profiles tend to choose different types of booking channels, with some preferring to book directly through the...
PolyU Study Finds Context is Key for Mobile Travelers
November 29, 2016
With travellers’ behaviour becoming ever more dynamic and socially connected through the use of mobile technology, tourism practitioners stand to benefit...
SHTM Study on Hotel Loyalty Programmes: What May and May Not Work
July 14, 2016
Hotels should consider developing customer loyalty programmes that balance economic and social rewards to establish “sustainable relationships”...
Aman Resorts’ Founder, Adrian Zecha Honored with Inaugural SHTM Lifetime Achievement Award
May 20, 2016
Mr Adrian Zecha, founder of Aman Resorts, received the inaugural SHTM Lifetime Achievement Award from the School of Hotel and Tourism Management (SHTM) of The...
PolyU Study Finds Online Tourist Photos Present Ideal Selves
May 12, 2016
12 May 2016 - Tourists deciding what photographs to take and share with others are engaging in impression management involving the presentation of an...
PolyU School of Hotel and Tourism Management Successfully Held 10th International Forum on China Hotel Brand Development cumAsia-Europe Forum for World Hospitality and Tourism Education
April 26, 2016
26 April 2016 - Co-organised by the Tourism Administration of Guizhou Province, School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic...
Master’s Degree in International Wine Management Grooms Future Leaders of Global Wine Industry
April 14, 2016
14 April 2016 - Professor Jeannie Cho Lee, Professor of Practice (Wine) of the School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic...