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PolyU Study Finds Guest Profile Matters for Hotel Bookings
January 18, 2017
When booking hotel rooms, guests with different profiles tend to choose different types of booking channels, with some preferring to book directly through the...
PolyU Study Finds Context is Key for Mobile Travelers
November 29, 2016
With travellers’ behaviour becoming ever more dynamic and socially connected through the use of mobile technology, tourism practitioners stand to benefit...
PolyU Launches Online MicroMasters in International Hospitality Management
November 3, 2016
The School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) is pleased to announce a MicroMasters programme in...
PolyU Study Finds Hong Kong to Feel Pressure from China’s Free Trade Zones
October 31, 2016
The further development of China’s new free trade zones (FTZs) is likely to affect Hong Kong’s tourism industry in various ways, according to Ph.D....
PolyU Study Finds Tourists Resilient to Hong Kong Weather
September 20, 2016
Tourists are quite resilient and rarely change their plans when they encounter poor weather while visiting Hong Kong, according to Professor Bob McKercher of...
PolyU Study Finds Internet Travel Planning at Saturation Point in US
August 16, 2016
Use of the Internet for travel planning in the US market has reached saturation point but there are still opportunities for growth, according to Dr Dan Wang of...
PolyU Study Finds Effective Mentoring Programmes Critical to Hotel Employees
June 15, 2016
Employees in the hotel sector benefit from mentoring programmes, which also benefit hotels by reducing staff turnover, according to Dr. Sam Kim of...
PolyU Releases Report on 2015 Tourist Satisfaction and Tourism Service Quality Indices
June 8, 2016
8 June 2016 - The 2015 PolyU Tourist Satisfaction Index (PolyU TSI) and Tourism Service Quality Index (PolyU TSQI) show general increases compared with the...
PolyU’s SHTM and TCEB Signed MOU to Promote Educational and Research Collaborations in MICE Industry
May 26, 2016
The School of Hotel and Tourism Management (SHTM) at The Hong Kong Polytechnic University (PolyU) and Thailand Convention and Exhibition Bureau (TCEB) have...
School of Hotel and Tourism Management Successfully Hosted Student-Run International Conference
May 25, 2016
Fifty-three undergraduate students from the School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) formed an organising...
Aman Resorts’ Founder, Adrian Zecha Honored with Inaugural SHTM Lifetime Achievement Award
May 20, 2016
Mr Adrian Zecha, founder of Aman Resorts, received the inaugural SHTM Lifetime Achievement Award from the School of Hotel and Tourism Management (SHTM) of The...
APacCHRIE Bestowed Lifetime Achievement Award on Celebrated Hotelier Chanin Donavanik
May 17, 2016
17 May 2016 - Mr Chanin Donavanik, Vice Chairman and Chairman of the Executive Committee of Dusit International, received the inaugural APacCHRIE Lifetime...
PolyU Study Finds Online Tourist Photos Present Ideal Selves
May 12, 2016
12 May 2016 - Tourists deciding what photographs to take and share with others are engaging in impression management involving the presentation of an...
PolyU School of Hotel and Tourism Management Successfully Held 10th International Forum on China Hotel Brand Development cumAsia-Europe Forum for World Hospitality and Tourism Education
April 26, 2016
26 April 2016 - Co-organised by the Tourism Administration of Guizhou Province, School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic...
PolyU Study Finds High Proportion of Online Hotel Reviews Suspicious
April 25, 2016
25 April 2016 - Around 20% of online hotel customer reviews may be unreliable or fake, according to Dr Markus Schuckert and Professor Rob Law of the...
PolyU to Host HONG KONG 2016: 2nd Global Tourism & Hospitality Conference and 15th Asia Pacific Forum for Graduate Students Research in Tourism
April 18, 2016
18 April 2016 - Fifty-three undergraduate students from the School of Hotel and Tourism Management (SHTM) of The Hong Kong Polytechnic University (PolyU) form...
PolyU to Host 10th International Forum on China Hotel Brand Development cum Asia-Europe Forum for World Hospitality and Tourism Education
February 3, 2016
Co-organised by The Hong Kong Polytechnic University (PolyU) and the Guizhou Provincial Government, and co-hosted by the School of Hotel and Tourism Management...
PolyU Study Finds Tourism an Important Contributor to China-Taiwan Relations
January 19, 2016
19 January 2016 - As China's global influence continues to grow, the relationship between mainland China and Taiwan is more important than ever, and...
PolyU Study Finds Understanding Online Complaints Crucial for Hotels in Mainland China
December 15, 2015
15 December 2015 - Hotels in China should take the opportunity to learn about how they can improve their services by understanding and acting on customers'...
PolyU Study Finds Information Given Critical to Selling Travel through Television
November 30, 2015
The successful sale of travel products on TV shopping channels benefits from the emotional connection established with and depth of information presented to...