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Tag : natalie holmes

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How ‘Poshtels’ are Reinventing the Budget Accommodation Sector

January 4, 2017

By Natalie Holmes At a time when budget travelers are increasingly experience-driven, the hospitality industry is responding with a concept that caters to...

Five Ways Chatbots Could Change the Hotel Industry

October 3, 2016

by Natalit Holmes With the widespread adoption of in-house apps, instant messaging and even robots, hotels are on the cusp of a chatbot revolution. Chatbots...

Six Ways Cities Are Changing How They’re Perceived

July 15, 2016

By Natalie Holmes Cities are becoming increasingly innovative in their quest to attract visitors and residents, and to stimulate the local...

Robots: Coming Soon to a Hotel Near You?

July 12, 2016

by Natalie Holmes  From hotel lobbies to restaurant floors, robots have started servicing customers’ basic requests. In March, Spencer began...

The Big Tech Drive to Encourage Loyalty

May 18, 2016

By Natalie Holmes Technology is proving to be something of a double edged sword for the big hotel chains. On the one hand it’s helping them to...

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