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Tag : loyalty programs

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Cloud5 Contact Center Achieves Major Service Record with One Million Hotel Reservations Booked

February 9, 2017

Chicago, IL (February 9, 2017) — Cloud5 Contact Center, the only provider of reservations optimization and enhanced agent services exclusively for...

JD Power Reports Marriott Ranks First in Customer Satisfaction with Hotel Loyalty/Rewards Programs

April 11, 2014

Recommendations from Hotel Staff as well as Friends and Family are Key Drivers of Customer Awareness and Adoption of Hotel Loyalty Programs WESTLAKE VILLAGE,...

Invitation to Participate in Research Project on Loyalty Programs

September 30, 2013

Professor Chekitan Dev of Cornell University's School of Hotel Administration and Laurence Bernstein, Managing Director of Protean Strategies, invite you to...

Deloitte Survey Finds Airline Loyalty Programs Miss the Mark on Encouraging Real Loyalty

August 20, 2013

Survey Reveals 72% of High-Frequency Business Travelers Participate in Multiple Programs NEW YORK, Aug. 20, 2013 -- Deloitte today released "Rising above the...

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