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Your Wi-Fi Is Hot! Better Get a Cold Drink out of the Minibar
June 26, 2017
Most minibar installations today are cutting the cables and going wireless.
Minibars have officially become unplugged. It’s about time! Many...
The Top 5 Questions Hotel Companies and Tech Suppliers Need to Ask When Looking for a Development and Consulting Partner
June 20, 2017
By Andrew Sanders, VP, Travel & Hospitality - North America for DataArt
Long gone are the days when a company would “off-shore” its...
Treat Guests Right With Welcome Refreshments
June 14, 2017
By Larry Mogelonsky, MBA, P. Eng. (www.hotelmogel.com)
Certain tactics never fail. Offering your guests a little amuse bouche or free beverage upon arrival is...
7 Tech Tips to Improve Your Guests’ Experience
June 5, 2017
With a seemingly endless and ever-changing array of technology available for hotels, how do you know what is worth your time and money? Fortunately, the wealth...
Your Guests’ On-Property Experience Is Your Best Marketing
May 30, 2017
ALICE provides the tools hoteliers need to optimize their guests’ experience in-stay. Stop by Booth 1245 at this month’s HITEC for a live product...
A Tale of Two Hotel Experiences
May 11, 2017
By Katie Scheer
In the last two months we had two very different hotel experiences in two different beach towns. The impressions that were left with...
The Secret to Giving Hotel Guests What They Want
May 8, 2017
By Jos Schaap, CEO, and Founder
Gazing into a crystal ball to see the future has always been alluring. Imagine if a person could truly see the...
TTI Technologies Reports Four ways Hotels Produce Profits with Free Usage Business Centers
March 30, 2017
March 30, 2017 – New York, NY – TTI Technologies, best known for their beautiful customized Hospitality Business Center software that is safe and...
3 Ways Your Independent Hotel Can Go From Good to Great
March 8, 2017
The rise of millennial travelers has had drastic implications of the landscape of hospitality. No longer do the evolved chains hold all the aces when it comes...
Mr. Ring Wants A Table For Two At Restaurant Romance: How ALICE Concierge Helps It Happen
February 22, 2017
SIXTY’s Head Concierge explains how ALICE Concierge has his back when it comes to guest requests.
By Noah Lemaich, Head Concierge, SIXTY Hotels.
Is the Inability to Charge Mobile Devices Adding Friction to Your Guests’ Experiences?
January 30, 2017
By Dave Weinstein
With a new year comes new buzzwords. For 2017, it appears that “Frictionless” is the way to be. For hoteliers, it means creating...
Guest Experience: Moments of Difference
November 28, 2016
New Approaches to Customer Service
By David Dann
We are learning from psychology that if we want to retain customers, then merely good or even excellent...
New Innovations In Hospitality HSIA Elevate Guest Experiences Through Relentless Network Monitoring & Management
November 23, 2016
SAN DIEGO, CA — Sunray, the network provider widely regarded as the hospitality industry’s HSIA visionaries, will unveil the next phase in hotel...
Mobility and the Hotel Property Management System: Ending the Epidemic of Guest Experience Complacency
November 15, 2016
Jos Schaap, CEO, StayNTouch
Hotel technology has come a very long way over the past decade and yet it still has a very long way to go in order to catch...
Three Tips to Create a Memorable Experience For Your Guests
August 22, 2016
by Bryan K. Williams
Could it be? Is it even possible? What are the chances that every touchpoint is memorable? Each team member is engaged. All leaders act...
Third-Party Management Companies Move to Embrace New Technology
July 8, 2016
Technology is a non-negotiable in the lodging industry. The exciting news is that hotels are able to use technology to provide value-added services and...
Infor Enhances Hotel Management in the Cloud
June 20, 2016
Infor HMS with Advanced Mobility Helps Speed Daily Operations and Improve Guest Experience for Hotels and Casinos
NEW YORK - Jun 20, 2016 - Infor, a...
How to Craft the Guest Experience
June 29, 2015
by John Hendrie
Starbucks, once the darling of brand excellence, devalued, and now on an ascension, was never about the coffee. It was about the experience...
ZENO’s Guest Experience Interface Connects Front Office Staff to Environmental Controls
June 11, 2015
New building automation tools from Zeno Controls LLC are equipping even the smallest properties with the equipment they need to monitor important engineering...
PAR Springer-Miller Systems Extends the Atrio® Platform with the Addition of Atrio POS
June 25, 2013
The Industry's First Multi-Tenant Cloud-Based POS System
June 26, 2013 - New Hartford, NY - PAR Springer-Miller Systems, Inc. (PSMS), a wholly owned subsidiary...