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Tag : guest experience measurement

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Maestro PMS eLearning Simplifies Training, Boosts Staff Productivity for Independents

August 9, 2017

“Anytime” Online Tutorials Give Hotel Teams an Effective Way to Learn Property Software Fast, Gain Confidence in Operations August 9, 2017...

The Common Online Guest Journey Begins With Only a Room Booking - Maestro PMS Offers Deeper Engagement with Integrated Online Spa and Activities Booking for Independents

July 12, 2017

Lodging & Day Guest Spa and Activities Booking Lets Traveler’s Personalize their Stay with Revenue Adding Amenities Markham, Ontario – July...

HITEC News: Maestro PMS Adds Integrated Digital E-Signature Reservation and Sales & Catering Contract Execution to List of 600+ Supported Interfaces 

June 21, 2017

Visit Maestro PMS in Booth #1219 at HITEC in Toronto JUNE 26-29 at the Metro Toronto Convention Centre  Maestro Expands Integrations with even more Third...

Maestro PMS Brings Newest Cloud, Tablet, Mobile Solutions for Independents to HITEC

June 7, 2017

Maestro Delivers Operators Flexibility with Both Web Browser and Windows Based PMS Suite, On-Premise or in the Cloud; Contract E-Signature, Mobile Spa Provider...

Pursuit Selects Maestro Web Multi-Property PMS for 15 Properties Totaling 1,400 Rooms

May 24, 2017

Cloud-Based Maestro Web Supports 15 Destinations on a Single Database for Centralized Multi-Property Reservations, Management Controls, and Personalized Guest...

The Cliffs Resort Unifies Full-Service Property Operations with Maestro PMS for Greater Efficiency and Real-time Direct Booking

May 4, 2017

Ocean Front Spa Resort Integrates Operations on Maestro PMS On-premise Version with Remote Management Option via Web Browser Markham, Ontario – May 4,...

Maestro PMS Thought Leadership: How Independents Boost Revenue with OTA Connections, Yield, Online Packages, and Direct Booking

April 12, 2017

PMS Tools that Drive Online Hotel Reservations for Independents:  Multi OTA Channel Parity, Revenue-Raising Online Packages, and Instant Cross-Channel...

Maestro PMS Housekeeping App Personalizes Guest Engagement

March 22, 2017

Automated “Room is Ready” Text Message Gets Guests into Their Room Faster via Integrated Hotel Management Software App Markham, Ontario, March...

Maestro PMS Expands to Larger State of the Art Offices in Support of Unprecedented Client Growth

March 8, 2017

More Luxury Full Service Independent Operators Look To  Maestro’s Cloud & On-Premise Hotel Management Software; Expanding Professional Training...

Maestro PMS Cloud Hosted Option Frees Full Service Independent Operators to be Hoteliers Again

February 22, 2017

Single and Multi-Property Operators Give Enterprise System Responsibility to Maestro Cloud PMS: Ease of Use, Centralized Remote Management Access, Lower Costs...

Maestro PMS Announces 2017 Software Roadmap for Independent Operators

February 8, 2017

Handheld Tools for Guest Interaction, Streamlined Workflow for Higher Productivity, Tablet Enhancements for Personalized Service, and Direct Booking...

The White Sands Oceanfront Resort and Spa Installs Maestro PMS to Personalize Guest Experience At Every Touch Point

January 25, 2017

Professional On-Schedule Installation, Actionable Guest Personalization, Integrated Booking Engine and Powerful Yield Management Give Popular Beach Destination...

Maestro PMS Acquires Strategic Software Assets of Navicom Inc. to Strengthen Integrated Guest Engagement Offerings

January 11, 2017

On-Property GEM Communication Tools Personalize Guest Relationship; In-House Service Requests Drive Guest Interaction January 11, 2017 – Maestro PMS, a...

Maestro’s GEM Guest Response System Builds Repeat Business and TripAdvisor Ratings

May 11, 2016

At HITEC Visit Maestro PMS in Booth #1401 JUNE 20-23 at the ERNEST N. MORIAL CONVENTION CENTER    Same-Day Online Guest Experience Feedback...

Maestro PMS Gives Tribal Gaming Operators Powerful Solutions to Know Their Guests

July 15, 2015

Maestro PMS Guest Experience Measurement and Analytics BI Strengthen Operations with Personalized Services and Effective Marketing July 15, 2015 – Toronto -...

Customer Experience Strategy for Hotels and How it can Generate More Revenues

April 15, 2015

By Ahmed Mahmoud  Customer experience as a concept is not alien to the hotel industry. Some might even suggest the hotel industry invented customer...

PROFILES IN SUCCESS-Myrtle Beach Seaside Resorts Engages Guests with Proactive Reputation Monitoring

October 9, 2013

Multi-Property Operator uses Maestro Guest Experience Measurement (GEM) to Leverage the Power of TripAdvisor and Social Media with Real-Time Responses to...

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