Guest Experience Management
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GEMtouch Announces General Availability of Its Signature Guest Experience Management Solution After Successful Pilot
June 21, 2017
Award Winning Chatham Bars Inn Expands to Resort-Wide Deployment
ATLANTA, GA – June 21, 2017 – GEMtouch, the travel technology startup that...
Guestware Celebrates 20 Years of Exhibiting at HITEC
Seattle, WA — Guestware, the hotel industry’s most comprehensive and flexible Guest Experience Management software, is celebrating 20 years of...
Are Select Service and Boutique Hotels Ready for Automated Maintenance and Guest Response Software?
June 5, 2017
By Michael Benjamin, Co-founder and Owner, Guestware
This may seem hard to believe, but most hotels under 150 rooms still track guest requests...
Guestware Releases New Features
May 24, 2017
Seattle, WA – Guestware, the hotel industry’s most comprehensive Guest Experience Management (GEM) system, today announced a new release of its...
Callaway Gardens Implements Guestware
May 12, 2017
Seattle, WA – Guestware, the hotel industry’s most comprehensive and flexible Guest Experience Management software, has announced that Callaway...
Guest Experience Management - Strategic “How to” Guide Helps Hoteliers Achieve Success
May 8, 2017
Starfleet Research, the leading provider of best practices research and recommendations for the hospitality industry, has released The 2017 Smart Decision...
Guestware Partners with Infor Hospitality to Create a Two-Way Integration
May 3, 2017
Seattle, WA – Guestware has teamed up with Infor Hospitality to create a two-way integration between the Guestware hotel CRM application and HMS property...
Global Warming: A Weather Proof Strategy for Hospitality and Service Success
January 13, 2017
By Roberta Nedry
There's nothing like warmth, when it comes to hospitality, that blanket of welcome that surrounds a guest or customer when caring and...
Puerto Rico’s Bahia Beach Resort & Golf Club Connects Their Concierge and Service Teams with ALICE’S Innovative Operations Platform
November 13, 2016
November 14, 2016 – ALICE announced that Bahia Beach Resort & Golf Club, a five diamond resort in Puerto Rico, adopted ALICE Suite - a SaaS platform...
Guestware to Exhibit Their Latest Mobile Chat Functionality at HITEC in New Orleans
June 15, 2016
June 15, 2016 — Guestware, the hotel industry’s most comprehensive and flexible Guest Experience Management software, will be demonstrating their...
Customer Experience Strategy for Hotels and How it can Generate More Revenues
April 15, 2015
By Ahmed Mahmoud
Customer experience as a concept is not alien to the hotel industry. Some might even suggest the hotel industry invented customer...
PAR Springer-Miller Introduces Freetime Hospitality as Exclusive Distributor in the Netherlands
February 3, 2015
Stowe, VT - (February 3, 2015) - PAR Springer-Miller Systems, Inc. (PSMS) - a wholly owned subsidiary of PAR Technology Corporation (NYSE:PAR) and the leading...
CheckMate ‘Wows’ Travelers with Hotel Check-In Cards in Google App
October 1, 2014
Integration Raises the Bar, Offers Guests a Better Hotel Check-in Experience at Their Fingertips
San Francisco, CA - October 1, 2014 CheckMate, the leading...
Guestware to Exhibit Latest Version of Guest Experience Management Software at HITEC
June 18, 2014
June 18, 2014 - Guestware, the hotel industry's most flexible Guest Experience Management software, will be exhibiting their latest software functionality and...