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Tag : guest experience management

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Belle Mont Farm Implements Guestware

August 2, 2017

Seattle, WA – Guestware, the hotel industry’s most comprehensive and flexible Guest Experience Management software, has announced that Belle Mont...

GEMtouch Announces General Availability of Its Signature Guest Experience Management Solution After Successful Pilot

June 21, 2017

Award Winning Chatham Bars Inn Expands to Resort-Wide Deployment ATLANTA, GA  – June 21, 2017 – GEMtouch, the travel technology startup that...

Guestware Celebrates 20 Years of Exhibiting at HITEC

June 21, 2017

Seattle, WA — Guestware, the hotel industry’s most comprehensive and flexible Guest Experience Management software, is celebrating 20 years of...

Are Select Service and Boutique Hotels Ready for Automated Maintenance and Guest Response Software?

June 5, 2017

By Michael Benjamin, Co-founder and Owner, Guestware This may seem hard to believe, but most hotels under 150 rooms still track guest requests...

Guestware Releases New Features

May 24, 2017

Seattle, WA – Guestware, the hotel industry’s most comprehensive Guest Experience Management (GEM) system, today announced a new release of its...

Callaway Gardens Implements Guestware

May 12, 2017

Seattle, WA – Guestware, the hotel industry’s most comprehensive and flexible Guest Experience Management software, has announced that Callaway...

Guest Experience Management - Strategic “How to” Guide Helps Hoteliers Achieve Success

May 8, 2017

Starfleet Research, the leading provider of best practices research and recommendations for the hospitality industry, has released The 2017 Smart Decision...

Guestware Partners with Infor Hospitality to Create a Two-Way Integration

May 3, 2017

Seattle, WA – Guestware has teamed up with Infor Hospitality to create a two-way integration between the Guestware hotel CRM application and HMS property...

Global Warming: A Weather Proof Strategy for Hospitality and Service Success

January 13, 2017

By Roberta Nedry There's nothing like warmth, when it comes to hospitality, that blanket of welcome that surrounds a guest or customer when caring and...

Puerto Rico’s Bahia Beach Resort & Golf Club Connects Their Concierge and Service Teams with ALICE’S Innovative Operations Platform

November 13, 2016

November 14, 2016 – ALICE announced that Bahia Beach Resort & Golf Club, a five diamond resort in Puerto Rico, adopted ALICE Suite - a SaaS platform...

Guestware to Exhibit Their Latest Mobile Chat Functionality at HITEC in New Orleans

June 15, 2016

June 15, 2016 — Guestware, the hotel industry’s most comprehensive and flexible Guest Experience Management software, will be demonstrating their...

Customer Experience Strategy for Hotels and How it can Generate More Revenues

April 15, 2015

By Ahmed Mahmoud  Customer experience as a concept is not alien to the hotel industry. Some might even suggest the hotel industry invented customer...

PAR Springer-Miller Introduces Freetime Hospitality as Exclusive Distributor in the Netherlands

February 3, 2015

Stowe, VT - (February 3, 2015) - PAR Springer-Miller Systems, Inc. (PSMS) - a wholly owned subsidiary of PAR Technology Corporation (NYSE:PAR) and the leading...

CheckMate ‘Wows’ Travelers with Hotel Check-In Cards in Google App

October 1, 2014

Integration Raises the Bar, Offers Guests a Better Hotel Check-in Experience at Their Fingertips San Francisco, CA - October 1, 2014 CheckMate, the leading...

Guestware to Exhibit Latest Version of Guest Experience Management Software at HITEC

June 18, 2014

June 18, 2014 - Guestware, the hotel industry's most flexible Guest Experience Management software, will be exhibiting their latest software functionality and...

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