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Cloud5 Expands Direct Reservations Services with New Contact Center in Puerto Rico
March 2, 2017
Multicultural center combines near-shore cost efficiency with superior process to deliver highest conversion rates and caller satisfaction scores
Guests Are Winning the Battle Over Hotel Bandwidth
February 15, 2017
Guests are devouring hotel bandwidth with increasing demands, data-hog applications, and multiple devices per room, leaving hoteliers with the choice between...
Cloud5 Contact Center Achieves Major Service Record with One Million Hotel Reservations Booked
February 9, 2017
Chicago, IL (February 9, 2017) — Cloud5 Contact Center, the only provider of reservations optimization and enhanced agent services exclusively for...
Five Trends that Will Shape Hotel Investment in Communication Networks in 2017
December 6, 2016
Re-Designing Hotel Communications to Satisfy the “Always-Connected” Millennial Guest
Chicago, December 6, 2016 — In 2017, hoels...
Thousands of Hotels Leverage Cloud5 SIP Trunking to Reduce Costs and Create a Migration Path to Cloud-based Communication Services
November 15, 2016
Chicago, November 15, 2016 — Cloud5 is helping hotel brands and independents cut communications costs by an average of 50% and future-proof their...
Gaining Momentum: Cloud5 Adds Key Industry Leaders to Team
October 20, 2016
Builds out its operations, marketing and sales teams to address complex network growth in hospitality
Chicago, October 20, 2016 — As hoteliers battle...
Cloud5 Communications Appoints Mark Holzberg as Chief Commercial Officer
September 7, 2016
Appointment Positions Company for Technology Growth and Expansion
CHICAGO (September 7, 2016) – Cloud5 Communications, a leading provider of...