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It’s Time for Hotel Brands to Wake Up and Re-Evaluate Their Voice Channel
December 19, 2017
By Robert Post
The voice channel delivers from 20 to 50% of bookings for hotel brands. So why has the Contact Center become such an overlooked hospitality...
AI Now Available to Thousands More Hotels Via Cloud5 and Go Moment Partnership
June 26, 2017
Providing one source to eliminate poor guest reviews and increase hotel revenue – See it at HITEC booth 1029
TORONTO (HITEC 2017), June 26,...
Cloud5 Streamlines Guest Engagement with Volara Partnership
June 21, 2017
A single source for Guest Engagement and the Network that powers it, increasing guest satisfaction and growing hotel revenue – See it at HITEC booth...
Award-Winning Naples Grande Beach Resort Selects Cloud5 for Hosted Telephony
April 11, 2017
Leverages Cloud-Based Solution to Enhance Guest Service, Cut Costs and Build Value for Hotel Ownership
CHICAGO (April 11, 2017) — Naples Grande...
Cloud5 Partners with Mitel to Expand Voice Solutions
April 6, 2017
Chicago, IL (April 6, 2017) — Cloud5 Communications announced that it has been appointed an Authorized Partner in the Mitel Hospitality...
Cloud5 Taps Hospitality Industry Communications Leader, Steve Brown, as Executive Director of Business Development
February 23, 2017
Cloud5 Communications Spurs its Growth, Service Capacity and Continues to Build Out its Senior Ranks
Chicago, IL (February 23, 2017) — An expert...
Guests Are Winning the Battle Over Hotel Bandwidth
February 15, 2017
Guests are devouring hotel bandwidth with increasing demands, data-hog applications, and multiple devices per room, leaving hoteliers with the choice between...
Cloud5 Contact Center Achieves Major Service Record with One Million Hotel Reservations Booked
February 9, 2017
Chicago, IL (February 9, 2017) — Cloud5 Contact Center, the only provider of reservations optimization and enhanced agent services exclusively for...
Five Trends that Will Shape Hotel Investment in Communication Networks in 2017
December 6, 2016
Re-Designing Hotel Communications to Satisfy the “Always-Connected” Millennial Guest
Chicago, December 6, 2016 — In 2017, hoels...
Thousands of Hotels Leverage Cloud5 SIP Trunking to Reduce Costs and Create a Migration Path to Cloud-based Communication Services
November 15, 2016
Chicago, November 15, 2016 — Cloud5 Communications is helping hotel brands and independents cut communications costs by an average of 50% and...
Gaining Momentum: Cloud5 Adds Key Industry Leaders to Team
October 20, 2016
Builds out its operations, marketing and sales teams to address complex network growth in hospitality
Chicago, October 20, 2016 — As hoteliers battle...
Cloud5 Communications Appoints Mark Holzberg as Chief Commercial Officer
September 7, 2016
Appointment Positions Company for Technology Growth and Expansion
CHICAGO (September 7, 2016) – Cloud5 Communications, a leading provider of...