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Creativity Is a Drug the Hotel Industry Cannot Live Without
September 20, 2017
By Georges Panayotis
Enthusiasm lies at the foundation of all progress. Henry Ford, a spearhead of the Industrial Revolution, showed the way to progress more...
Why Chatbots Are Transforming the Travel Industry
September 11, 2017
With chatbots, customers can manage their own bookings without needing to wait on the line for the next available representative.
By Bronwyn White
What Google’s Pivot to an “AI first” Company Means for Travel
May 12, 2017
by Nancy Huang
At ITB Berlin in March 2017, Google announced that it now considers itself an “AI-first” company, moving away from its mobile-first...
Innovating with AI: Predictive Analytics
March 30, 2017
by Dan Fernandez
Hoteliers have an amazing collection of raw data, which when stitched together, form a digital trail of all the interactions that occurred...
Artificial Intelligence (AI) is Checking Into Your Hotel
October 18, 2016
AI will become embedded and ubiquitous, and in the pocket of every associate and guest. Are you ready?
By Carson Booth, Vice President, Global Property...
Artificial Intelligence and Machine Learning: What will be the Impact on The Travel Industry?
October 5, 2016
by Alan E. Young
There has been a great deal of “news” in our industry regarding the implementation and adoption of artificial intelligence...