Tag : alan e. young

The Impact – And Importance – Of Virtual Reality in the Hotel Industry

May 12, 2017

By Alan E. Young, President, Puzzle Partner Imagine a traveler considering a stay at your hotel. Your potential guest “virtually” walks through...

Enough Room for Everyone? How Hotels are Meeting the Airbnb Challenge

March 1, 2017

By Alan E. Young, Co-Founder and President of Puzzle Partner Everybody has a place to live. And thanks to Airbnb and other rent-by-owner sites, everybody can...

An Insider’s Irreverent Guide to Travel in 2017

December 21, 2016

By Alan E. Young, Co-Founder and President of Puzzle Partner It’s been a heck of a year, hasn’t it? Most of us are ready to say a big Sayonara! to...

Artificial Intelligence and Machine Learning: What will be the Impact on The Travel Industry?

October 5, 2016

by Alan E. Young There has been a great deal of “news” in our industry regarding the implementation and adoption of artificial intelligence...

12 Reasons Travel and Hospitality Brands Should Boost Their B2B Content Marketing in 2017

September 22, 2016

By Alan Young It’s hard to believe that summer is just about over and we are entering the homestretch of 2016 --and planning time for 2017.  I am...

R.I.P. Startups: Why 90% of Travel Technology Startups Fail

August 5, 2016

By Alan E. Young One of the hardest truths for entrepreneurs to accept is that as many as nine out of ten startups will fail. In an ecosystem full of...

3 Pillars of Effective Branding for Travel Technology Companies

April 6, 2016

By Alan E. Young One of the most vital components of a successful company is an effective branding strategy that creates deep interest and loyalty among its...

Finding Success in the Travel App Landscape

March 23, 2016

It’s hard to drive travel app adoption but signs show that some are succeeding, and some are not. By Alan E. Young With millions of apps to choose...

Guest Engagement and Its Impact on Top Line Revenues

January 6, 2016

By Alan E. Young A savvy hotelier knows that the difference between an engaged guest and a disengaged guest could mean the difference between meeting the...

4 Technology Mega Trends that Will Shape Travel in 2016

November 3, 2015

By Alan E. Young Steve Balmer, ex-Microsoft CEO once said, “The number one benefit of information technology is that it empowers people to do what they...

How the Sharing Economy is (Mis)shaping the Future

September 2, 2015

Is this disruptive new trend really good for the economy and consumers?By Alan E. Young Chances are, you’ve used some sort of “sharing” service or...

The Internet of Things: The Impact on the Travel and Hotel Industry

August 26, 2015

Converging Technologies for Smart Environments By Alan E. Young The Internet of Things (IoT) is a relatively large topic that is widely circulating...

3 Great Examples of True Traveler Engagement

July 10, 2015

By Alan E. Young, President and Co-Founder of Puzzle Partner There are some companies that claim they are guest or traveler engagement companies....

How Will Hyperlocal Data Technology Impact the Future of Guest Service and the Hotel Industry?

June 29, 2015

By Alan E. Young The current boom in mobile technology innovations are once again transforming the travel and hospitality landscape. Hyperlocal data and...