ALICE, info.aliceapp.com, has created the first complete communication, cost savings and revenue generation operations platform for hotels, which enhances the guest experience and connects all points within the hotel to simplify guest service - and make it more cost-effective.
ALICE SUITE, which brings together the ALICE Staff, ALICE Concierge and ALICE Guest products into a single platform, allows hotels to connect guests, staff and hotel operations teams quickly and easily, via an easy to use and integrate suite of Mobile, Web and SMS tools. ALICE is available as a stand-alone solution, and is also fully integratable with PMS, POS, and all other third party management systems.
ALICE was founded in 2014, and received a $9.5million Series A investment led by Expedia, in 2015. It is gaining rapid traction in its mission to help hotel operators and owners leverage innovative technology to create happier guests, and more efficient and effective operations teams. Its products are in place at dozens of branded and boutique hotels across the country, including The Setai, One&Only Ocean Club, the Amsterdam Hospitality Group, and Viceroy Hotels and Resorts. ALICE’s innovative product, service and sales teams work out of its headquarters office in mid-town Manhattan.
ALICE is a hotel operations system for all workflow and communication. ALICE enables hotels by providing a single platform to connect concierge, front desk, maintenance and housekeeping, while also giving guests an entirely new way to engage with their hotel through a mobile application and SMS.
Guests At The Greenwich Hotel Have A New Way To Get In Touch With The Front Desk
October 17, 2017
How Hotel Technology Helps This Historic Hudson Valley Inn Do Everything From Feeding Their Geese to Turning Their Rooms
October 10, 2017
Luxury Beachside Boutique Property, Malibu Beach Inn, Appreciates the Improved Staff Communication and Accountability Provided by a Hotel Operations Platform
October 3, 2017
ALICE Announces Acquisition of GoConcierge
September 6, 2017
ALICE Raises $26 Million Series B Funding from Expedia, Inc.
August 29, 2017
Use This Technology to Ensure a Seamless Post-Stay Guest Experience
August 14, 2017
How This Newly-Opened New York Boutique Creates Relationships With Guests Before They Even Arrive On Property
August 7, 2017
ALICE Continues Its Growth with Announcement of New Senior Sales Executive for the Southeast Region
July 19, 2017
Concierge Technology Replaces a Shared Outlook Calendar at this Award-Winning Colorado Resort
July 17, 2017
What Do You Do When You Can’t Rely on Radio Communication at Your 87-Acre, Canyon-Enclosed Hotel?
July 11, 2017
Transitioning Operations From Analog To Digital Has Been “Beyond Successful,” Says Clearwater General Manager
July 5, 2017
How the World’s Best Hotels Leverage Guest, Staff, and Concierge Technology
June 21, 2017
The Insider’s Guide to HITEC
June 19, 2017
Hotel Technology Liberates a Front Desk Staff Constrained by Emails and Walkie-Talkies
June 14, 2017
Is the App Dead? And Should You Be Texting with Your Guests (Instead)?
June 12, 2017