ALICE, info.aliceapp.com, has created the first complete communication, cost savings and revenue generation operations platform for hotels, which enhances the guest experience and connects all points within the hotel to simplify guest service - and make it more cost-effective.
ALICE SUITE, which brings together the ALICE Staff, ALICE Concierge and ALICE Guest products into a single platform, allows hotels to connect guests, staff and hotel operations teams quickly and easily, via an easy to use and integrate suite of Mobile, Web and SMS tools. ALICE is available as a stand-alone solution, and is also fully integratable with PMS, POS, and all other third party management systems.
ALICE was founded in 2014, and received a $9.5million Series A investment led by Expedia, in 2015. It is gaining rapid traction in its mission to help hotel operators and owners leverage innovative technology to create happier guests, and more efficient and effective operations teams. Its products are in place at dozens of branded and boutique hotels across the country, including The Setai, One&Only Ocean Club, the Amsterdam Hospitality Group, and Viceroy Hotels and Resorts. ALICE’s innovative product, service and sales teams work out of its headquarters office in mid-town Manhattan.
ALICE is a hotel operations system for all workflow and communication. ALICE enables hotels by providing a single platform to connect concierge, front desk, maintenance and housekeeping, while also giving guests an entirely new way to engage with their hotel through a mobile application and SMS.
4 Ways Concierges Can Use Technology to Craft the Guest Experience
April 17, 2017
A Pair of Midtown New York City Boutiques Upgrade Their Operations
April 10, 2017
How Concierge Technology Helps a Standout Concierge Team “Iron Out the Kinks”
April 3, 2017
5 Ways Concierge Technology Has Changed How This NYC Concierge Team Does Their Work
March 29, 2017
Hotel Staff Technology Introduced at a Hollywood Icon
March 27, 2017
“No One Can Drop the Ball:” How Using Hotel Technology is Increasing Staff Efficiency and Improving Team Communication at the Radisson Hotel El Paso
March 21, 2017
Why We Made Package Management a Distinct Component of Our Concierge Technology
March 19, 2017
“There Are Only So Many Outlook Calendar Notifications You Can Send Yourself”
March 13, 2017
How Technology Helps A Lean Celebration Suites Staff Deliver Service Like a Team Many Times Its Size
March 6, 2017
“A Little Bit of Magic in the Everyday:” How ALICE Concierge Helps This Nashville Concierge
March 1, 2017
Corigin Real Estate Group Selects Operations Platform ALICE to Deliver Hospitality and Convenience to their Residents and Staff
February 28, 2017
Mr. Ring Wants A Table For Two At Restaurant Romance: How ALICE Concierge Helps It Happen
February 22, 2017
Curaçao’s Floris Suite Hotel - Spa & Beach Club is Improving its TripAdvisor Reviews with ALICE
February 20, 2017
New York’s Nolitan Hotel Improves Their Engineering Operations with ALICE
February 14, 2017
For 2017, Resolve to do Something About Your Hotel’s Package Problem