ALICE, info.aliceapp.com, has created the first complete communication, cost savings and revenue generation operations platform for hotels, which enhances the guest experience and connects all points within the hotel to simplify guest service - and make it more cost-effective.
ALICE SUITE, which brings together the ALICE Staff, ALICE Concierge and ALICE Guest products into a single platform, allows hotels to connect guests, staff and hotel operations teams quickly and easily, via an easy to use and integrate suite of Mobile, Web and SMS tools. ALICE is available as a stand-alone solution, and is also fully integratable with PMS, POS, and all other third party management systems.
ALICE was founded in 2014, and received a $9.5million Series A investment led by Expedia, in 2015. It is gaining rapid traction in its mission to help hotel operators and owners leverage innovative technology to create happier guests, and more efficient and effective operations teams. Its products are in place at dozens of branded and boutique hotels across the country, including The Setai, One&Only Ocean Club, the Amsterdam Hospitality Group, and Viceroy Hotels and Resorts. ALICE’s innovative product, service and sales teams work out of its headquarters office in mid-town Manhattan.
ALICE is a hotel operations system for all workflow and communication. ALICE enables hotels by providing a single platform to connect concierge, front desk, maintenance and housekeeping, while also giving guests an entirely new way to engage with their hotel through a mobile application and SMS.
How the World’s Best Hotels Leverage Guest, Staff, and Concierge Technology
June 21, 2017
The Insider’s Guide to HITEC
June 19, 2017
Hotel Technology Liberates a Front Desk Staff Constrained by Emails and Walkie-Talkies
June 14, 2017
Is the App Dead? And Should You Be Texting with Your Guests (Instead)?
June 12, 2017
How the Staff of a Midtown Manhattan Boutique Hotel Became Even More Productive Without Radio Communication
June 8, 2017
You’re Invited to Rethink Your Hotel Technology with ALICE & Duetto
June 5, 2017
Hotel Marketing Isn’t Just About Planning & Booking
May 31, 2017
Your Guests’ On-Property Experience Is Your Best Marketing
May 30, 2017
A Popular Colorado Ski Resort Looks to Hotel Management Technology to Please Staff and Guests
May 29, 2017
Industry Leader ALICE to Launch Three New Products at HITEC 2017
May 24, 2017
Renowned Sonoma Hotel & Spa Came for Guest Texting, Stayed for Radio-Free Operations
May 22, 2017
There’s a New Star in Town at SIXTY Beverly Hills
May 17, 2017
The Hotel Software You Need to Support Your Virtual Concierge
May 16, 2017
Paragon of Adaptive Reuse - Brooklyn’s Wythe Hotel - Continues its Transformation with Technology
May 8, 2017
Hospitality Technology Veteran and Wellspring of Energy Wendy Zapach Joins ALICE as Director of Sales, North America
May 1, 2017