New York, NY – September 7, 2016 – TTI Technologies, a supplier of ID/Passport Scanners, Business Centers, Lobby Tablets, Hotel Information Boards, is proud to announce a better then 93% satisfaction rate from its customer satisfaction tracking survey. “Great customer service is one of the reasons for our continued growth and success,” says Steve Blidner, TTI CEO. “For example, one of our activity reports detail a common occurrence. When a guest has trouble printing their boarding pass, often panic erupts. It is times like this where our 24/7 support really is a lifesaver and excels beyond the standard support levels that our competition offers. We understand that if guests are happy the hotel management will be too, that is where our focus is,” says Blidner.
Survey results can be viewed at: Business Center July Report
Do our clients notice the difference? This is what they are saying:
Subject: Guest Survey Results
Steve, congrats to you and your team on another great month of guest survey results. Impressive!
Aloha, Barbara
Barbara Campbell VP Retail Leasing & Property Management
OUTRIGGER ENTERPRISES GROUP 2375 Kuhio Avenue Honolulu, HI 96815 TEL +1 808 921-6679 CELL +1 808-285-8446 FAX +1 808 457-3540 WEB outrigger.com WEB waikikibeachwalk.com
Steve,
The scanner is a big part of our business as we need to know everyone who is staying in our rooms. I cannot say enough about your Tech support, Santos was especially patient with me as I am not very computer savvy and he made it easy. Thank you and your company so much for being there for us.
Sincerely, Judi Bautista Manager
Fairways Inn of Naples 103 Palm River Blvd. Naples, FL 34110 www.fairwaysinnnaples.com Phone: 239.597.8181 Fax: 239.597.5413
Subject: RE: Business Center Service
“TTI is an exceptional partner. Not only do they provide a wide array of hardware and software, they follow it up with amazing support and service.”
M I C H A E L B A I E R / G E N E R A L M A N A G E R
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STANFORD COURT, WWW.STANFORDCOURT.COM 905 CALIFORNIA STREET, SAN FRANCISCO, CA 94108 O: 415 732 4001 / M: 415 432 0857 / @GMMICHAELB 
For more information, visit www.ttitel.com.
Contact: Sales, TTI Technologies 646-218-2700 ext 3 [email protected]
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