|
Maestro Enterprise
Suite
We know how important it is that
you provide your guests a consistent level of service and repeat
recognition, while maintaining a 360 degree guest view at every point
of contact. NORTHWIND empowers its clients by delivering robust
Maestro application solutions sharing a single-image database.
The Maestro Property Management Suite of solutions is comprised of over
19 integrated modules including:
- Front
Office, A/R & Group Management; Efficient operations for hotels from 3, 500
rooms to 25 rooms;
- GDS Two
Way XML Connectivity – Increases
revenue with online, 2-way reservation engine with integrated Yield
Management;
- Condo/Timeshare
Owner Management + Online – In
addition to Condo functionality, owners may book units online and
review accounts for greater control;
- Table
Reservations + Online – Agents
keep guests on property by pre-booking their dining experiences as well
as enabling guests to book their own dining, spa and activity
reservations online;
- Sales
& Catering – Increases sales
team productivity with remote access and cross selling for one hotel or
a chain;
- ResEze Web
Booking Engine – Enables you to
capture more revenue and maximize Internet sales opportunities by
up-selling guests during online room booking;
- Yield
Management – Data driven
decision making with this proactive Integrated revenue manager for
multiple booking channels;
- Business
Intelligence Tools & Analytics
– Maximizes revenue opportunities through targeted guest-profile based
marketing;
- CRM – Consultative data mining and marketing
services to optimize data use;
- Work Order
Maintenance – Tracks equipment
use and service to optimize asset investment;
- Spa &
Activities Management – Capture
guest preferences and stay information details for greater guest
retention, marketing and revenue;
- Concierge – At your fingertips, centralized and expedited
guest services controls;
- Retail
Point of Sale - Automates
property outlets, pro shops and stores to maximize on property
sales;
- Fine
Dining Point of Sale – Flexible
integrated POS for greater guest service;
- Golf
Management – Ensures smooth
operations via tee-time and tournament scheduling;
- Club
Membership Management –
Property-based club membership and accounting;
- CRO – Centralize data and bookings at corporate
while facilitating cross property booking enterprise wide;
- Guest
Experience Management (GEM) –
Automated guest response analysis for stronger marketing;
- Multi-Property
& ASP – Robust solution that
supports all Maestro modules and provides real-time integration
utilizing single or multiple database implementations.
About
NORTHWIND – Maestro PMS
NORTHWIND is recognized in the
hospitality industry for its ‘standard setting’ Four Diamond Support
Services and state-of-the-art Maestro technology. The company is
widely respected for being a partner that understands how to help you
boost productivity and strengthen management control for your hotel,
resort, conference center or multi-property group by providing you with
flexible software solutions that increase productivity and maximize
ROI. With a network of dealers and offices worldwide, NORTHWIND is a
leading supplier of software for all types of hospitality operations
including hotels, resorts, timeshares, condominiums, retreats, state
parks and clubs. Maestro applications are engineered for operators who
need to manage their enterprise in a real time environment for the
utmost operational control and profitability. This comprehensive
multi-platform and database-independent (ODBC Compliant), Microsoft
Windows Vista/XP/2000/2003/Linux/Unix ASP/Web Enabled (Citrix/Terminal
Services) suite is recognized as the solution of choice for progressive
and demanding organizations.
|
