Improve Timeshare Mortgage Portfolio Performance 
A Marketplace for VacationGuarantee™
The J.J. Post Company, Inc.
Insurance Brokerage  and Consulting Firm for the
Hospitality Industry 
 
By Paul A. Goden, CPA
Vice President, Insurance Operations

Economic Outlook

For the past seven years the United States has been in one of the greatest business expansions by historical standards, culminating in an economic backdrop of low unemployment, low interest rates, low inflation, and stable growth.  The average wage increases in the United States were 3.2% annually. The increase in consumer confidence and income certainly has aided the Timeshare/Travel industry, resulting in worldwide vacation ownership sales of six billion dollars ($6,000,000,000) as of December 31, 1997.  The continued growth and success in the Timeshare/Travel industry is not contingent upon historical data, but rather what will happen in the future. 

Recent economic data released in August, 1998, is indicative of a possible mature business cycle that could develop into a stagnant economy.  Real output has dropped to a mere .2%. These indications are of economic conditions we haven’t had to consider in an extended period of time.  The slowing of the U.S. business cycle is not a possibility, we suggest that within the next few months it will be a reality.  To combat a maturing economy, the Federal Reserve Board may consider raising short-term interest rates, to provide more liquidity to the banking institutions.  An increase in the cost of capital will result in companies being forced to operate based upon their own profitability.  Companies will look to increase their ability to meet their fixed expenses by reducing operating costs.  Our contention is that companies and employees should be prepared to see cut backs in operating programs and personnel being laid-off, thereby increasing the unemployment rate. 

It is our contention that this industry (Timeshare/Travel) will face different and more difficult times in the years ahead.  Wall Street is currently adjusting the pricing of travel and leisure stocks in the timeshare market which, in some instance, has reduced their capitalization value by 50%.  Consumers can be expected to hold on to the discretionary dollars that were used to purchase  luxury items.  It has been recently reported that consumer credit debt is still running extremely high as a proportion to the consumers’ income.  As the timeshare resort development companies grow so does their loan portfolios.  The ultimate performance and profitability of a development company is contingent on the credit performance of its portfolio.  A slowing economy will result in a higher delinquency and default rate which will reduce a company’s working capital.  Resort developers with foresight will provide their prospects an initial offering with a vehicle that adds additional security to consumers, ensuring that their investment in vacation ownership has certain guarantees.
 

Economic Impact – Major Businesses and Consumers

In the above paragraph we discussed the potential “chain reaction” resulting from an inflationary condition due to major businesses raising prices on their products to offset the increases in wages that aren’t matched by productivity growth.  The offshoot of this, however, is potentially a “slowing economy;” the problem becomes how is this situation going to be handled by Corporate America.  It is our contention that a slowing economy, that is widespread as opposed to segmented, could result in the following developments by early 1999 or sooner:
 
 

A slowing or downturn in revenue growth of major corporations will negatively impact earnings.  In order to counter balance this, merger and acquisition activity will take place to improve the overall revenue base.  This phenomenon is already beginning to occur;
As a result of the merger and acquisition activity, major corporations will combine departments and streamline costs, thereby resulting in corporate - wide layoffs.  This is most recently evidenced by Compaq’s projected elimination of 15,000 jobs through it’s Digital acquisition, Boeing’s proposed cutback of 11,000 jobs through utilization at  McDonnell Douglas facilities, and AMOCO’s forecasted reduction of 6,000 jobs related to its proposed merger with British Petroleum.  The inevitable outcome of such decisions in a slowing economy will be a higher unemployment rate;
In situations where corporations cannot find compatible business partners with which to merge to spur top-line growth, they will have to resort to reducing overall expenses to improve their bottom line result.  As such, the elimination of jobs will also occur in order to reduce overhead and better manage corporate costs in a stable or declining revenue base.  Evidence of this happening are the somewhat recent announcements by Motorola, Eastman Kodak, and Intel that they will eliminate 15,000, 13,000, and 3,500 jobs respectively by the end of 1998.  If corporate costs are beyond control, as they were at Mita, companies will opt for bankruptcy and downsize through reorganization.  Again, in either case this will cause the unemployment rate to rise if all of these “lost jobs” cannot be absorbed elsewhere in the economy; 
Consumers will eventually become aware of rising unemployment and the negative consequences this has on our economic situation.  This realization will be sudden rather than gradual, and consumers will begin to hold on to more of their disposable income.  They will become cognizant of the fact that their retirement or investment account valuations will slow in the rate of appreciation or possibly decline in value depending upon the portfolio mix.  As a consequence, the consumers will adopt a more cautious strategy and re-prioritize their spending of disposable income.  Purchases of luxury or travel and leisure items will begin to decline as the economy tightens and interest rates possibly increase, and
In circumstances where consumers do allocate a portion of their disposable income for the purchase of luxury or travel and leisure items there will have to be a price to value consideration in the overall equation.  This is known as the utility cost of a purchase.  Simply, the consumer will compare what other things can be purchase that will benefit them more than this purchase, seeking the most value for their dollars.

VacationGuarantee-Today and Tomorrow 

It is this last point of the five outlined above that may be the key to consumers and their recognition of the VacationGuarantee program.  In a tightening economy with slower growth and rising unemployment, involuntary termination becomes the biggest fear an employee has, which translates directly to how disposable income is spent as a consumer.  This condition of involuntary termination is addressed in our VacationGuarantee program, thus solving the problem of the timeshare owner who might incur a: being laid-off, involuntary job loss, lockout, strike or in a labor dispute and therefore unable to continue the mortgage payment on his/her vacation timeshare.  We will make the payment on the owner’s behalf, and continue to do so per the terms and conditions of the policy.  Aside from involuntary termination, the program provides loan payment in the event of either death or disability on the part of the timeshare owner(s).   As it pertains to disability, statistically, incidents of claim for this type of work-related injury increase during times of a slowing economy or rising unemployment.  In the event a timeshare owner incurs a disability resulting from a work-related injury, through VacationGuarantee we will continue to make the monthly mortgage payment per the terms and conditions of the policy.  With this added security to the property owner’s investment, VacationGuarantee is a product that will not only aid sales in an expansionary condition, but also continue to allow for strong sales growth in a tightening economy.
 

VacationGuarantee – Benefits to the Resort Developer

The overall benefits to the Resort Developer under the VacationGuarantee program are as follows:
 

The program develops the additional coverages of disability and involuntary termination and incorporates them with life insurance to offer a complete protection package to the developer’s loan portfolio.  This is provided at the nominal cost of $200 for every $10,000 of mortgage.  Based upon current programs in the marketplace, it would cost approximately $1400 in premium for a husband and wife to obtain similar coverage purchasing individually through credit insurance;
VacationGuarantee offers increased security to the Timeshare owner’s investment during a “slowing economy”. 
VacationGuarantee can lower the discount factor used in the loan securitization process, as it adds the coverages of death, disability, and involuntary termination to the entire mortgage portfolio;
It substantially reduces the aggregate costs of Bad Debt Foreclosures and Mortgage Loan Servicing due to delinquencies, which are direct dollar for dollar savings to the Resort Developer. The program also provides a revenue center to the development company.  In terms of net available premium for the settlement of claims, VacationGuarantee provides the entire portfolio with this coverage;
VacationGuarantee will increase your sales staff’s closing ratio as indicated by non-scientific exit surveys. 
Underwriters will adjust and/or reduce benefits of coverage in worsening economic conditions.  It is imperative to implement the full benefits of VacationGuarantee, with its existing cost structure, during this current window of opportunity.

Conclusion

The economic environment is not the same today as it was one year ago, and it won’t be the same one year from now.  There are indications on the horizon that this economy will be tightening and it’s better to be proactive.  VacationGuarantee is a program that can offer a multitude of benefits under both expanding and contracting economic conditions.  By adopting VacationGuarantee as a program, you will not only be realizing it’s importance as a product, but also taking the lead in protecting your portfolio and your members’ investments for what uncertainties lie ahead. 
 


VacationGuarantee is available to all vacation ownership companies that market both interval and club ownership both domestically and internationally.  For additional information , please call Jeff  Post at  (800) 645-0935 or e-mail him at askus@jjpost.com.
 
Contact:
Susan Young
     J.J. Post Company, Inc.
email: askus@jjpost.com
Telephone: 800-645-0935
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Also See: Interval Resort Companies Get New Receivable Guarantee Product - March, 1998 

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