Training programs are available to AH&MA members and non-members alike and focus on every aspect and every level of lodging operations from delivery of exceptional guest service to financial management. EI works with hotel management companies, individual hotel brands, sporting and gaming clubs, and all branches of the U.S. military to develop customized programs for consistent, corporate-wide or organization-wide training. 

The hospitality industry also looks to EI to certify the skills and competencies of those trained. EI Professional Certification designations are the ultimate distinction of excellence for those in the lodging industry. From line level to general manager, every individual in the industry has the opportunity to demonstrate commitment and achievement. All, including the prestigious CHA—the Certified Hotel Administrator designation—are earned through a combination of experience and education. 

Additionally, EI has an entire academic division that develops course materials for 1,200 two- and four-year hospitality schools worldwide, a distance learning programs offering college level hospitality courses on a home-study basis through the Internet and by mail. 

Recognizing the growing need for learning programs tailored to an organization's objectives as well as to an individual's career goals, the Educational Institute is prepared to put its knowledge and expertise to work for you. 

• The Educational Institute is a nonprofit educational foundation of the American Hotel & Motel Association. 
• Nearly 100 licensed EI affiliates in 40 countries serve the needs of learning institutions and hotel organizations worldwide. Offices in India and Mexico connect EI's research and expertise to hospitality operations throughout Asia and Latin America. 
• EI's international Board of Trustees includes the presidents of top hospitality corporations as well as educators from the finest schools and universities. These leaders help define EI's focus, ensuring that practical, up-to-date resources continue to address the industry’s fast-changing operational and human resource needs.