April 9, 2013 - Join us for a special teleseminar on Tuesday, April 16, 2013. Bryan will be helping you get ready to tackle the second quarter of 2013! The topic of this tele-seminar is...Owning It! 3 Keys to Build a Service-Driven Team. The content will be based on Bryan's recent article (Can you MAKE your team work like they own it?)

*This complimentary tele-seminar will be ideal for leaders in any organization (although anyone can attend, regardless of department or position.)

There will be two, 30-40 minute sessions for you to choose from (9:30AM & 2PM EST).

As a special gift for registering to attend, you will also receive a discount code to get 20% off all the merchandise in our online store.

Here are the three key points that will be covered:

• Train Me...to not just meet, but exceed expectations
• Empower Me...to do the right thing in any situation
• Tell Me...how I am doing

Since this will be a "tele-seminar" and not a webinar, no computers are needed. All you will need is a phone line to access the session!

Once you complete the quick registration process, the tele-seminar details will be emailed to you within 30 minutes. The discount code for the online store will be sent to you within 2 days of attending the event.

Learn more about Bryan prior to the event!

Bio | Testimonials | Recent Articles

Visit the B.Williams Enterprise Online Store: The #1 Source for Customer Service Products

http://shop.bwenterprise.net

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About Bryan K. Williams
Dr. Bryan K. Williams is the Chief Service Officer of B.Williams Enterprise, and the author of Engaging Service: 22 Ways to Become a Service Superstar and Work Like You Own It! 20 Ways to Go From Meeting to Exceeding Your Customers’ Expectations. Bryan’s passion is world-class customer service, and has facilitated workshops and delivered keynotes all over the world for various companies.  He speaks on a variety of topics related to service excellence, employee engagement, and organizational improvement.  As a consultant, Bryan works closely with companies to design, develop, and implement sustainable service strategies. His company’s online store includes a growing collection of customer service products that are well-suited for your training library.

Both of Bryan’s books can be purchased at http://shop.bwenterprise.net/