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San Francisco’s Heritage Marina Hotel Claims the
Title of America’s Dirtiest Hotel

TripAdvisor Identifies the 10 Grimiest U.S. Hotels


 
NEWTON, Mass. – January 22, 2010 - TripAdvisor®, the world’s most trusted source of travel advice, today announced the top 10 dirtiest hotels in America, based on TripAdvisor traveler ratings for cleanliness. For the fifth consecutive year, TripAdvisor reveals the truth about hotels around the world, from the most gleaming to the most grimy.

2010’s Top 10 Dirtiest Hotels in the U.S.

  1. Heritage Marina Hotel, San Francisco, California
  2. Days Inn Eureka/Six Flags, Eureka, Missouri
  3. Tropicana Resort Hotel, Virginia Beach, Virginia
  4. Super 8 Virginia Beach/At the Ocean, Virginia Beach, Virginia
  5. Quality Inn, Stroudsburg, Pennsylvania
  6. New York Inn, New York City, New York
  7. Parisian Hotel & Suites, Miami Beach, Florida
  8. Capistrano Seaside Inn, Capistrano Beach, California
  9. Desert Lodge, Palm Springs, California
  10. Continental Oceanfront Hotel South Beach, Miami Beach, Florida
San Francisco’s Heritage Marina Hotel claims the dubious title of America’s dirtiest hotel; 80 percent of TripAdvisor travelers who reviewed the Heritage Marina recommended against staying there. While last year’s dirtiest hotels list contained zero hotels from California, this year three California contenders made the list. Miami and Virginia Beach also delivered two hair-raising hotels each to this year’s list.

New York City cleaned up its act this year, with just one hotel on the list, down from three in 2009. While the New York Inn (# 6) has now blemished the list four times in the past five years, the three-time #1 dirtiest hotel in America, New York City’s Hotel Carter, doesn’t appear at all this year.

“For the fifth year running, TripAdvisor’s dirtiest hotels list reveals that unfortunately, some hotels take the notion of offering dirt cheap rooms far too literally,” said Christine Petersen, chief marketing officer for TripAdvisor. “Our candid traveler reviews prepare future guests for grimy lodgings that might otherwise be an unwelcome surprise.”

Here are some choice comments from recent TripAdvisor traveler reviews on the U.S.’s dirtiest hotels:

1. Heritage Marina Hotel, San Francisco, California:

“When we woke in the middle of the night to find BED BUGS all over the bed, we ended up sleeping in our rental car!”

“We opened the door, and the smell of mold hit us in the face like a brick.”

“This hotel is like in a horrible horror movie! The bed was a nightmare. It smelled like urine and had strange spots.”

2. Days Inn Eureka/Six Flags, Eureka, Missouri:
“If Hell had a hotel it would be something like this. The worst, nastiest hotel I have ever stayed in, in my life. Dirty towels, dirty room. Rude manager. Run from this place as fast as you can!”

Heritage Marina Hotel 
2550 Van Ness Avenue
San Francisco, California

Days Inn Eureka Six Flags
15 Hilltop Village Center/I-44
Eureka, Missouri 

3. Tropicana Resort Hotel, Virginia Beach, Virginia:

“The entire hotel is very dirty and smells very bad; it looks like a ghost house. We called the Virginia Beach health department and filed a complaint. We do not recommend this Place to any human being.”
4. Super 8 Virginia Beach/At the Ocean, Virginia Beach, Virginia:
“I am still recovering from my stay in this hell-hole. Upon checking in there were hairs in the bathtub, and bugs on the counter…the streets are cleaner. Disgusting!”
5. Quality Inn, Stroudsburg, Pennsylvania:
“Our room looked like something from a very bad horror movie. I was scared to sleep in the bed. Just looking at it made me want to itch.”
6. New York Inn, New York City, New York:
“We were greeted on our arrival by a cleaner sitting on our bed smoking and watching TV.”
7. Parisian Hotel & Suites, Miami Beach, Florida:
“I had been bitten on my chin several times, my hands, forearms, legs and feet. At least 15% of my body was covered in red, burning, bites.”
8. Capistrano Seaside Inn, Capistrano Beach, California:
“We spilled water on the floor and cleaned it, and the towel turned brown from all the dirt on the ground.”
9. Desert Lodge, Palm Springs, California:
“Mold smell and bugs! Unavailable staff. Dirty sheets and bath tub was gross. DO NOT STAY HERE!”
10. Continental Oceanfront Hotel South Beach, Miami Beach, Florida:
“There was so much mold and dirt in the rooms, our tub had a huge hole with some nasty ‘patch’ over it. I felt more dirty getting out of the shower than getting in.”
About TripAdvisor Media Network
TripAdvisor® Media Network, operated by TripAdvisor, LLC, attracts more than 36 million monthly visitors* across 15 popular travel brands. TripAdvisor-branded sites make up the largest travel community in the world, with more than 25 million monthly visitors. TripAdvisor and the sites comprising the TripAdvisor Media Network are operating companies of Expedia, Inc. (NASDAQ: EXPE).

TripAdvisor and the TripAdvisor logo are registered trademarks of TripAdvisor LLC in the U.S. and/or other countries. Other logos or product and company names mentioned herein may be the property of their respective owners.

© 2010 TripAdvisor LLC. All rights reserved. 

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Contact: 

TripAdvisor
http://www.tripadvisor.com
 

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Also See: Top 10 Filthiest U.S. Hotels Identified Based on Traveler Cleanliness Ratings Hotel Carter Once Again Takes the Crumb-y Cake / January 2009

TripAdvisor Identifies the 10 Dirtiest Hotels in the U.S., Based on Traveler Ratings for Cleanliness; Also 2008 Travelers' Choice Award Winners / January 2008

The 10 Dirtiest Hotels in the U.S. Identified by TripAdvisor; Also 2006 Travelers' Choice Award Winners / January 2007
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