News for the Hospitality Executive
But What Keeps Them Coming Back? One Couple Dines at the
in the Bethesda Marriott Suites Seven Days a Week for Four years —
or 1,460 Meals
BETHESDA, Md. - July 20, 2009 - Don and Pat Clubbs think the Democracy Grille at the Bethesda Marriott Suites is the perfect local destination for cocktails, dinner, or brunch on the weekends. In fact, they are so convinced that they have been regulars there seven days a week for four years—or 1,460 meals.
But what keeps them coming back? First, they say the location is perfect since it’s in Bethesda, right off of I-270. They live and work only about a mile from the hotel.
“The Democracy Grille is an easy destination and the parking is free,” says Ms. Clubbs. “When it rains, commuters stop in to wait out the traffic and the storm and have appetizers and conversation.”
The Clubbses also point out the comfortable outdoor space with cushioned furniture and heaters for cooler weather.
The second thing the Clubbses like about the Democracy Grille is the management and staff. “There has been some turnover during the years we’ve been coming, but the transition has always seemed easy and everyone has been very well qualified,” says Mr. Clubbs. “The general manager comes around to say hello and the chef will pop out to see what we think of something new that he’s created. They, and the wait and bar staff, all treat us like family. In fact, if we don’t arrive at our usual time, the staff are worried and ask us to call.”
The third thing that the Clubbses say keeps them coming back is the food. They say they appreciate the range of price options and especially like the bar/appetizer menu during Happy Hour. The hotel’s Democracy Grille piloted Marriott’s 5-10-20 menu—a collection of food items ready within 5, 10 or 20 minutes. These culinary items are classic American, chef-crafted, simple, fast and fresh. This type of menu is especially popular now because the items are moderately priced, so diners don’t have to drop a small fortune to enjoy a meal out. This menu features original items from Marriott’s Hot Shoppes, including the well-known Mighty Mo triple-decker cheeseburger, and the Running Boy, also a Hot Shoppes original, with two Mini Mo sliders, cheese fries, coleslaw and barbeque wings.
In addition to the daily menu, the Democracy Grille offers expansive weekend brunch buffets complete with omelet and carving stations, and an array of other items, as well as holiday specials.
Since the recent lobby renovation, the Clubbses have noted an increase in business people taking advantage of the new space. “The Bethesda Marriott Suites was the first hotel in the country to launch the trendy lobby rein-vented concept that is becoming popular now,” explains Keith McNeill, Bethesda Marriott Suites general manager. “In 2007, we created a lobby ‘great room’ where there is space to work, lounge, drink and enjoy our restaurant. The furniture is comfortable and good looking, and you can plug your lap top right into it.”
The Bethesda Marriott Suites is located at 6711 Democracy Blvd, Bethesda, MD. Visit www.BethesdaMarriottSuites.com or call 301-897-5600 for more information.
The Bethesda Marriott Suites features a newly renovated lobby and great room area that illustrates the trendy lobby reinvented concept. The hotel boasts seven meeting rooms with 5,000 square feet of banquet space perfect for weddings or other events. The hotel offers 272 suites on 11 floors with 7,000 square feet of total meeting space. The hotel provides complimentary shuttle service to adjacent Montgomery Mall, Strathmore Hall, and the Grosvenor Metro station. For more details, go to www.BethesdaMarriottSuites.com.
|Also See:||Hearing-Impaired Cook at Bethesda Marriott Suites Rises Above his Handicap to Serve up Signature Marriott Quality / April 2009|
|DiamondRock Hospitality Company Acquires the 276 suite Bethesda Suites Marriott Hotel in Bethesda, Maryland for Approximately $41.6 million / November 2004|