News for the Hospitality Executive
|Frankfurt, Germany, February 6, 2008 – Trust International
a global provider of technology and distribution solutions for the hospitality
industry, today announced the renewal of its central reservation system
(CRS), global distribution system (GDS) and Internet distribution channels
(IDS) services agreement with NH Hoteles, the third largest European business
hotel group. NH Hoteles operates 340 hotels with 50,204 rooms in
22 countries in Europe, America and Africa, including 26 Jolly Hotels.
NH Hoteles is using the Trust|Voyager CRS - one of the industry’s most reliable and comprehensive web-based reservation systems - for distribution by linking their internal reservation system with the Trust network. This solution allows their hotels to work within their own environment yet have access to the latest functionalities available for GDS and Internet distribution and thereby achieve immediate, accurate distribution to the most important points of sale. The Trust|Voyager CRS technology ensures a seamless and efficient process, and the reliable system platform enables the brand to maintain strong bonds with travel intermediaries and travelers worldwide.
"We look forward to continuing our relationship with Trust International and to further strengthening NH's reputation as one of the best European hotel chains,” said Iñigo Onieva, Corporate Officer Marketing & E-Distribution of NH Hoteles. “With the reliable and innovative Trust|Voyager CRS we have been able to support the expansion of the NH brand at its best.”
NH Hoteles successfully integrated all of its recently acquired Jolly Hotels properties into the systems in two months, including corporate agreements and two-way interface connectivity between NH’s internal reservation system and Trust|Voyager CRS, Brand Web, web sites, web shoppers and agencies. In the past two years, through the GDS and IDS, NH’s number of reservations booked has grown more than 20% and total revenue has increased more than 26% each year, independent of its purchase of Jolly Hotels.
“NH Hoteles expects quality and service from its service providers and we are proud to continue our relationship with such a well-respected hotel group, allowing them to focus on their core business and ongoing growth,” commented Richard Wiegmann, Chief Operating Officer, Trust International. “Trust|Voyager´s flexibility is well-suited to meet NH’s need to work within their own environment, yet leverage all the benefits of our state-of-the-art reservation technology while maintaining low overall cost-per-transaction.”
About Trust International
Trust International is one of the world’s leading CRS providers and international hospitality partners. Trust´s services and supporting technologies help hotel chains and hospitality groups support their sales and marketing activities with the latest distribution solutions. The range of services includes CRS solutions and software, connectivity to all GDS and IDS channels, an Internet booking engine and third party integration to PMS, RMS and CMS systems. Trust International offers the full range of CRS-related products such as content management, business intelligence and commission payment services.
Via Trust´s own communication centers located in North America, Europe and The Far East customers in 47 countries are served with private label telephone reservation, concierge and telemarketing services.
Established in 1989 Trust International is renowned for its highly reliable reservation platform, continuous investment in system software and hardware and delivery of superior customer value.
About NH Hoteles
NH Hoteles (www.nh-hotels.com) ranks third among European business hotels. NH Hoteles currently has 340 hotels with 50,204 rooms in 22 countries in Europe, America and Africa. NH Hoteles has at present 50 new projects for hotels under construction, which will provide 9,000 new rooms.
NH Hoteles stands out in quality both as regards services and facilities, with very carefully thought out decoration, intended to please all tastes and making the guest feel comfortable. NH Hoteles’ establishments offer the most advanced technologies designed to facilitate the guest’s communication as well as his work and leisure.
The restaurants are another priority for hotels in the Chain, offering guest first-rate cuisine. Furthermore, the prestigious restaurateur Ferran Adrià, creator of El Bulli restaurant, has entered into an association with NH Hoteles, launching new concepts such as “nhube”, pioneering spaces in the hotel sector combining food, leisure and rest for the chain’s guest, and “Fast Good”.
NH Hoteles is a responsible company in the Tourism industry. The Chain offer hotel services which anticipate present and future needs of both our internal and external stakeholders (Employees, Clients, Shareholders, Suppliers, Environment, etc.), the communities where we operate and future generations with maximum attention to detail and efficient and sustainable solutions. NH Hoteles is listed on the Stock Exchange of Madrid.
NH Hoteles Communication Department
|Also See:||Trust International's New Voyager|CRS Release Increases Hotel Distribution Flexibility and Efficiency; Trust|Voyager adds more customized enhancements to support distribution strategy of hotels / January 2008|
|Trust International Successfully Implements Okura Hotels & Resorts on Trust|Voyager CRS; Hotels smoothly transitioned to new OC two-letter GDS Code / November 2007|
|Trust International Expands Relationship with Small Luxury Hotels of the World to Include Call Center Services in Asia-Pacific and Arabic Countries / November 2007|
|TravTech Selects TRUST International for Worldwide Distribution and Central Reservation Services / November 2007|
|The Oberoi Group Extends Successful Relationship with TRUST International & Fosters CRS Integration / October 2007|
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