| ORLANDO, Fla., October 2004 - The Educational
Institute of the American Hotel & Lodging Association has compiled
a Food & Beverage training DVD featuring three complete programs on
a single disk.
The DVD includes the following titles:
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"Smart Service for Great Banquets." This 22-minute program
is designed to educate and encourage banquet servers to deliver the kind
of service required to achieve maximum profitability in the high-revenue
banquet business.
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"Room Service." This 24-minute program shows servers
and order takers how to exceed guests' needs at the order taking and service
stages of the room service process. Viewers will learn how to guide
guests through a menu, ensure accuracy when taking orders, and provide
efficient and courteous service.
-
"FastTrack Food Safety Essentials." This 23-minute program
offers an overview of important food safety principles that every employee
must know in order to prevent an outbreak of foodborne illness at their
operation. Viewers will learn six crucial guidelines for combating foodborne
illness and better understand their food safety responsibilities.
The three-program DVD is available for $300 for AH&LA members ($375
for non- members). Each of the three titles included in the DVD package
is also available individual on DVD, for the same price as the videotape
format for the title. (Pricing is available online at www.ei-ahla.org
 The
new EI DVDs can only be ordered through the Internet using EI's secure,
online shopping cart feature. Visit EI's web site at www.ei-ahla.org
and click on "New Products." For more information or to request a
complete catalog of hospitality training products from the Educational
Institute, call 800-752-4567 or 517-372-8800 (outside the U.S. and Canada,
call 407-999-8100).
Established in 1953 as a nonprofit educational foundation of the American
Hotel & Lodging Association, the Educational Institute is the premier
source for quality hospitality education, training, and professional certification,
serving the needs and advancing the excellence of hospitality schools and
industries worldwide.
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